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Insurance accepted.","final_check":["policy_shipping"],"address_note":null,"contact_form":true,"reviews_source":"Trustpilot","reviews_total":51240},"pages":{"contact":"https://eyebuydirect.com/contact","about":"https://eyebuydirect.com/about-us","returns":"https://eyebuydirect.com/shipping-and-returns","terms":"https://eyebuydirect.com/terms-of-use","privacy":"https://eyebuydirect.com/privacy-policy"},"answers":[{"url":"https://eyebuydirect.com/about-us","kind":"about","quote":"For 20 years, we’ve helped make eyewear more affordable and accessible so more people can see clearly, show off their style, and feel confident every day. *By subscribing, you confirm that you are at least 18 years of age and agree that your personal data can be used by Eyebuydirect to send you news, special offers, and other marketing communication as part of the Eyebuydirect Loyalty Program. 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Its website address was registered 21 years ago. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 1,975,688 followers on Facebook. Customers have left 34,802 reviews on Trustpilot, averaging 4.5 stars out of 5. Customers have left 16,434 reviews on SmartCustomer, averaging 4.6 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 4 reviews on Reviews.io average only 2.0 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau does not rate it: not enough information, which the BBB says is not a mark against a business (Complaints against this business are handled by another BBB).","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, returns, terms, privacy","source":"website","plain":true},{"text":"Domain registered 21 years ago","source":"rdap","plain":true},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 1,975,688 followers on facebook","source":"social","plain":true},{"text":"Excellent independent reputation: 34,802 reviews on Trustpilot, rated 4.5 stars out of 5","source":"reviews","plain":false},{"text":"Excellent independent reputation: 16,434 reviews on SmartCustomer, rated 4.6 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (4 on Reviews.io), but it falls short with only 2.0 stars out of 5","source":"reviews","plain":false},{"text":"Better Business Bureau: not rated (Complaints against this business are handled by another BBB), not accredited","source":"bbb","plain":true}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves Australia, Canada and the US · BBB: not rated","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 21 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: contact, about, returns, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 4.5 stars from 34,802 reviews · SmartCustomer 4.6 stars from 16,434 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 25 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,975,688 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","4.5","34,802 reviews",false],["SmartCustomer","4.6","16,434 reviews",false],["Reviews.io","2.0","4 reviews · not counted",true],["BBB","not rated","",false]],"found":{"registry":[["The Better Business Bureau does not rate it (Complaints against this business are handled by another BBB), and does not accredit it","bad"]],"rdap":[],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 2.0 stars out of 5 from 4 reviews on Reviews.io","good"],["Rated 4.6 stars out of 5 from 16,434 reviews on SmartCustomer","good"],["Rated 4.5 stars out of 5 from 34,802 reviews on Trustpilot","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 8,060 subscribers and 476 videos, the latest uploaded on 7 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 5 of its pages: contact, about, returns, terms and privacy","source":"website"},{"text":"Its website address was registered 21 years ago","source":"rdap"},{"text":"It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 1,975,688 followers on Facebook","source":"social"},{"text":"Excellent independent reputation: 34,802 reviews on Trustpilot, rated 4.5 stars out of 5","source":"reviews"},{"text":"Excellent independent reputation: 16,434 reviews on SmartCustomer, rated 4.6 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (4 on Reviews.io), but it falls short with only 2.0 stars out of 5","source":"reviews"},{"text":"The Better Business Bureau does not rate it (Complaints against this business are handled by another BBB), and does not accredit it","source":"bbb"}]]]},"answer":"Is eyebuydirect.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/eyebuydirect.com","assessed_at":"2026-10-13T21:04:53.385767+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Eyebuydirect, Inc.: truth score 88 out of 100, legitimacy confidence High, assessed 2026-10-13, https://truthsignal.com/business/eyebuydirect.com"}}