# English Elm (englishelm.com)

Is englishelm.com legit and trustworthy? Truth score 75 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 75 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4.0 · 1,818 reviews; SmartCustomer 2.0 · 177 reviews; Average 3.8 · 1,995 reviews on Trustpilot and SmartCustomer
- Claimed: no
- Assessed: 2026-10-19

## Business details

- Domain age: 11 years
- Address: 738 E Dundee Rd, STE 351, Palatine IL 60074
- Email address: support@englishelm.com
- Phone number: Not found
- Contact page: Not found
- Website: https://englishelm.com/
- Social media: Facebook https://www.facebook.com/englishelm1, Instagram https://www.instagram.com/englishelmfurniture/

## Summary

englishelm.com's website address was registered 11 years ago, and is locked against transfer to someone else. It is on 2 social media platforms (Facebook and Instagram), with its largest audience of 2,844 followers on Facebook. Customers have left 1,818 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 177 reviews on SmartCustomer average only 2.0 stars out of 5. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 11 years ago (source: rdap)
- It is on 2 social media platforms (Facebook and Instagram); the largest audience is 2,844 followers on Facebook (source: social)
- Great independent reputation: 1,818 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (177 on SmartCustomer), but it falls short with only 2.0 stars out of 5 (source: reviews)

## Not found

- Phone number information was not found from our checks. (source: website)

## How to check if englishelm.com is legit

To check if englishelm.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about englishelm.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 11 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: returns, delivery, terms and privacy (Clear). Pages found: returns (https://englishelm.com/policies/refund-policy), delivery (https://englishelm.com/policies/shipping-policy), terms (https://englishelm.com/policies/terms-of-service), privacy (https://englishelm.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: 1,995 reviews across 2 platforms, rated 2.0 to 4.0 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 11 years ago (Clear)
- Reputation and track record: Social presence: It is on 2 social media platforms (Facebook and Instagram); the largest audience is 2,844 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from englishelm.com's own pages.

- How long you have to return: “Customer is responsible for shipping the item(s) back within 30 days after receiving the product regardless of when the return request is made.” (https://englishelm.com/policies/refund-policy)
- Faulty or damaged items: “Damaged items will have an attempted repair or a part replacement prior to a full product replacement or refund.” (https://englishelm.com/policies/refund-policy)
- Delivery cost: “Missed appointments will have re-delivery fees, or storage fees will be charged.” (https://englishelm.com/policies/shipping-policy)

## Cite

Truth Signal, English Elm: truth score 75 out of 100, legitimacy confidence High, assessed 2026-10-19, https://truthsignal.com/business/englishelm.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/englishelm.com