# Elfster (elfster.com)

Is elfster.com legit and trustworthy? Truth score 92 out of 100, high truth signals: 8 of 11 public checks clear, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 92 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 77 reviews; SmartCustomer 3.6 · 126 reviews; App Store 4.8 · 13,182 ratings; average 4.8
- Claimed: no
- Assessed: 2026-10-30

## Business details

- Category: Gifts and gift experiences
- Founded: 2004
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 22 years
- Address: 2930 Domingo Ave #531 Berkeley, CA 94705
- Email address: help@elfster.com
- Phone number: +1 650-353-7837
- Contact page: https://elfster.com/contact-us/
- Website: https://elfster.com/
- Social media: Facebook https://www.facebook.com/elfster, Instagram https://www.instagram.com/elfster, X https://twitter.com/elfster, LinkedIn https://www.linkedin.com/company/elfster/, TikTok https://www.tiktok.com/@elfster, YouTube https://www.youtube.com/@ElfsterSecretSanta
- Latest YouTube video: Elfster "SecretSantaDisaster"-45s TV Spot https://www.youtube.com/watch?v=ipyneHOqOQA

## Summary

We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 22 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 126,336 followers on Facebook. Customers have left 77 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 4 of its pages: contact, about, terms and privacy (source: website)
- Its website address was registered 22 years ago (source: rdap)
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 126,336 followers on Facebook (source: social)
- A not fully established independent reputation: 77 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## How to check if elfster.com is legit

To check if elfster.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about elfster.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; founded in 2004 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 22 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://elfster.com/contact-us/), about (https://elfster.com/content/about/), terms (https://elfster.com/content/en/tos/), privacy (https://elfster.com/content/en/privacy/)
- Reputation and track record: Customer reviews: 13,385 reviews across 3 platforms, rated 3.6 to 4.8 out of 5 (Clear)
- Reputation and track record: App Store: Its app, Elfster: The Secret Santa App, is on Apple's App Store, rated 4.8 out of 5 from 13,182 ratings, counted in the reviews total. (For information)
- Reputation and track record: Visitor traffic: Its visitor numbers jumped suddenly into the top 10,000 websites by November 2025: a burst of traffic rather than a steady history (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 126,336 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from elfster.com's own pages.

- In their own words: “Elfster is a free platform that helps friends, families, and coworkers organize Secret Santa and other gift exchanges, and build wishlists everyone can shop from. Founded in 2000, Elfster is used by more than 47 million gift givers in over 50 countries. Elfster is the free way for friends, families, and coworkers to organize a Secret Santa, run any gift exchange, and build wishlists everyone can actually shop from — so the gift-giving part of the holidays stays fun instead of stressful.” (https://elfster.com/content/about/)

## Cite

Truth Signal, Elfster: truth score 92 out of 100, legitimacy confidence High, assessed 2026-10-30, https://truthsignal.com/business/elfster.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/elfster.com