# Ebonyline (ebonyline.com)

Is ebonyline.com legit and trustworthy? Truth score 81 out of 100, high truth signals: 7 of 11 public checks clear, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 81 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 2,325 reviews; SmartCustomer 3.6 · 828 reviews; average 3.9
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Haircare and hair products
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 26 years
- Address: 1829 Stanley St, Northbrook, IL 60062
- Email address: ask@ebonyline.com
- Phone number: Not found
- Contact page: Not found
- Website: https://ebonyline.com/
- Social media: Facebook https://www.facebook.com/ebonyline, Instagram https://www.instagram.com/ebonyline, X https://x.com/Ebonyline, TikTok https://www.tiktok.com/@ebonyline, YouTube https://www.youtube.com/ebonyline_official
- Latest YouTube video: Outre MH 148 https://www.youtube.com/watch?v=CwphElcQj2Q

## Summary

ebonyline.com's website address was registered 26 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube), with its largest audience of 71,700 followers on TikTok. Customers have left 2,325 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: email read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- Its website address was registered 26 years ago (source: rdap)
- It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 71,700 followers on TikTok (source: social)
- Great independent reputation: 2,325 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Phone number information was not found from our checks. (source: website)

## How to check if ebonyline.com is legit

To check if ebonyline.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ebonyline.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US and Worldwide (For information)
- Who they are: Domain registration: Its website address was registered 26 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: returns, delivery, terms and privacy (Clear). Pages found: returns (https://ebonyline.com/pages/return-refund-policy), delivery (https://ebonyline.com/pages/shipping-policy), terms (https://ebonyline.com/policies/terms-of-service), privacy (https://ebonyline.com/pages/privacy-policy)
- Reputation and track record: Customer reviews: 3,153 reviews across 2 platforms, rated 3.6 to 4.0 out of 5 (Clear)
- Reputation and track record: App Store: Its app, Ebonyline, is on Apple's App Store. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 71,700 followers on TikTok (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from ebonyline.com's own pages.

- Do returns cost anything: “Undeliverable & Refused Packages Refused or undeliverable packages are subject to return shipping costs that may vary by shipping method used in the original order.” (https://ebonyline.com/pages/return-refund-policy)
- Faulty or damaged items: “Mistake or Faulty Claims Please inspect your order upon reception and contact us immediately within 24 hours of delivery if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.” (https://ebonyline.com/pages/return-refund-policy)
- Delivery cost: “If the shipping weight is over 70 LBS we will recalculate the rate and contact you with a new and update shipping fee based on the actual weight of your order.” (https://ebonyline.com/pages/shipping-policy)

## Could not be checked this time

- bbb

## Cite

Truth Signal, Ebonyline: truth score 81 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/ebonyline.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/ebonyline.com