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# disneystore.com

Markdown: [Snapshot](https://truthsignal.com/business/disneystore.com/snapshot.md) [Full report](https://truthsignal.com/business/disneystore.com/report.md)

## Website

disneystore.com

Official Disney Merchandise | Disney Store Shop official Disney, PIXAR, Marvel, and Star Wars merchandise, including toys, apparel, collectibles, home décor, accessories, and gifts for every fan.

disneystore.com

One of the first images collected of this website on 20 Nov 2008

Checked on 12 Nov 2026, 20:40 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 87 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

87 / 100

High truth signals

Top 10% of businesses we’ve checked

## Business details

Category: Department store

Founded: 1987

Owned by: The Walt Disney Company

Sells: Physical goods

Sells to: The public

Kind of seller: Sells its own goods or services

Licensed trade: No licence normally needed

Domain age: 30 years

Address: Not found No address found using the trading company name

Email address: Not found

Phone number: [+1 800-328-0368](tel:+1%20800-328-0368)

Contact page: Not found

Website: [disneystore.com](https://disneystore.com/?utm_source=truthsignal.com&utm_medium=referral)

Social media: Not found

## Customer reviews, accreditations and complaints

Site Reviews Rating

[SmartCustomer](https://www.smartcustomer.com/reviews/disneystore.com) · Read 12 November 2026 · 164 reviews · 2.2 out of 5 stars

Total 164 2.3 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/www.disneystore.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

[Better Business Bureau](https://www.bbb.org/us/ca/glendale/profile/retail-stores/disney-store-usa-llc-1216-100079610)

Customer satisfaction Mostly dissatisfied · Medium confidence · From 164 reviews on 1 independent review site

App experience Insufficient evidence · No app ratings found

## Summary

Is disneystore.com legit and trustworthy? Truth score 87 out of 100, high truth signals: 6 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, medium confidence.

We read 4 of its pages: about, returns, delivery and terms. Its website address was registered 30 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 164 reviews on SmartCustomer average only 2.2 stars out of 5. We could not find social media profiles, an address or an email address.

### Positives

- We read 4 of its pages · about, returns, delivery and terms.
- Its website address was registered 30 years ago.
- It has a review page on [Trustpilot](https://uk.trustpilot.com/review/www.disneystore.com).
- No malware or phishing warnings found for its website.

### Be cautious

- A substantial number of independent reviews (164 on [SmartCustomer](https://www.smartcustomer.com/reviews/disneystore.com) ), but it falls short with only 2.2 stars out of 5.

### Not found

- Social presence information was not found from our checks.
- Address information was not found from our checks.
- Email address information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Shop official Disney, PIXAR, Marvel, and Star Wars merchandise, including toys, apparel, collectibles, home décor, accessories, and gifts for every fan.

— Disney Store, in their own words

About them

Customer stories: [Reviews New Items to Review](https://www.disneystore.com/reviews)

Sources [Its homepage](https://www.disneystore.com/)

### How to check if disneystore.com is legit

To check if disneystore.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about disneystore.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details Based in the US; serves 42 countries; part of The Walt Disney Company; founded in 1987 (Wikipedia)

Country

Where the company is based: US

Why we believe that: its Better Business Bureau profile is a US listing

Which countries the company serves: Andorra, Argentina, Austria, Australia, Belgium, Bulgaria, Canada, Switzerland, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, UK, Greece, Hong Kong, Croatia, Hungary, Ireland, India, Liechtenstein, Lithuania, Luxembourg, Latvia, Malta, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Romania, Sweden, Singapore, Slovenia, Slovakia, Türkiye, Taiwan, US

Why we believe that: $ prices on its homepage, it publishes pages for 40 countries (hreflang), its structured data names the area it serves, its delivery page says it ships to the UK, its delivery page says it ships to Austria, its delivery page says it ships to India, its delivery page says it ships internationally, its delivery page says it ships to the US, its delivery page says it ships to Canada

From Wikipedia

Type (Wikipedia): subsidiary company

Industry: shop

Parent company: The Walt Disney Company

Founded: 1987

Sources [Wikipedia](https://en.wikipedia.org/wiki/Disney_Store)

Domain registration Its website address was registered 30 years ago

- Its website address is locked against being transferred to someone else

Domain age: 30 years

Domain transfer lock enabled: Yes

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=disneystore.com)

Website details We read 4 of its pages: about, returns, delivery and terms

HTTPS enabled: Yes

Contact phone number found: [+1 800-328-0368](tel:+18003280368)

Contact page linked: Yes

Hosting company: Akamai International B.V.

What its pages say

In their own words: “We are the official home of genuine Disney merchandise for fans of all ages. We connect more Guests to more of the characters they love than anywhere else. Every product is thoughtfully designed and brought to life with the highest quality materials for Magic that lasts.”

Faulty or damaged items: “Defective or damaged merchandise may be returned or replaced.”

Delivery cost: “Your total shipping charges (US dollars) will appear during the Checkout process, before payment is entered.”

Sources [Homepage](https://disneystore.com/) [About page](https://disneystore.com/about-us.html) [Returns page](https://disneystore.com/hc/en-us/sections/5610094909715-Return-Info) [Delivery page](https://disneystore.com/hc/en-us/articles/5610110183955-Shipping-Delivery) [Terms page](https://disneystore.com/hc/en-us/articles/7347170254867-Legal-Notices)

Search engines and AI Lets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by name Bingbot

AI training

All allowed

OpenAI: Allowed by default GPTBot

Anthropic: Allowed by default ClaudeBot

Google AI: Allowed by default Google-Extended

Apple AI: Allowed by default Applebot-Extended

Common Crawl: Allowed by default CCBot

Meta: Allowed by name meta-externalagent

ByteDance (TikTok): Allowed by default Bytespider

AI answers

All allowed

ChatGPT search: Allowed by default OAI-SearchBot

ChatGPT: Allowed by default ChatGPT-User

Claude search: Allowed by default Claude-SearchBot

Claude: Allowed by default Claude-User

Perplexity: Allowed by default PerplexityBot

User-agent: bingbot User-agent: Pinterestbot User-agent: * Disallow: *OneID-Responder* Disallow: /*Product-ShowQuickView* Disallow: /*Product-Variation* Disallow: /Product-SizeChart* Disallow: /Promotion-Details* Disallow: /secure* Disallow: /*pmin* Disallow: /*pmax* Disallow: /*isProductSearch* Disallow: /my-bag* Disallow: /account* Disallow: /register* Disallow: /wishlist* Disallow: /payment* Disallow: /billing* Disallow: /shipping* Disallow: /order* Disallow: /product-print* Disallow: /contentsearch* Disallow: *prefn* Disallow: *prefv* Disallow: /*Search-UpdateGrid* Disallow: /CQRecomm-Start* Disallow: /login* Disallow: /RedirectURL-Start* Disallow: /Login-SecureURLs* Disallow: /CheckoutShippingServices-UpdateShippingMethodsList* Disallow: /Cart-AddProduct* Disallow: /Wishlist-AddProduct* Disallow: /Login-Logout* Disallow: /CSRF-Generate* Disallow: /Paypal-Return* Disallow: /ocapi/cc/orderconfirmation* Disallow: /SaveForLater-AddProduct* User-agent: Meta-ExternalAgent User-agent: Meta-webindexer

Sources [robots.txt](https://disneystore.com/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints Rated 2.2 stars out of 5 from 164 reviews on [SmartCustomer](https://www.smartcustomer.com/reviews/disneystore.com)

Platform · Rating · Reviews

[Trustpilot](https://uk.trustpilot.com/review/www.disneystore.com) · Unknown · Unknown

[SmartCustomer](https://www.smartcustomer.com/reviews/disneystore.com) · 2.2 out of 5 stars · 164

Total · 2.3 out of 5 stars · 164

[Better Business Bureau](https://www.bbb.org/us/ca/glendale/profile/retail-stores/disney-store-usa-llc-1216-100079610)

Visitor traffic Real people visited its website in 24 of the last 24 months

- Real people have visited its website since March 2024
- It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 10,000 sites

First known user traffic: Mar 2024

Months with real traffic, of the last 24: 24

Traffic pattern: sustained

Rank jump in the last 12 months: none

Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 50,000 sites

Where its visitors are

Share of people looking up disneystore.com, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 United States 63.5%
- 2 Singapore 12.5%
- 3 Netherlands 7.3%
- 4 Finland 4.7%
- 5 Germany 2.1%
- 6 France 2.1%
- 7 United Kingdom 1.6%
- 8 Australia 1.0%
- 9 Indonesia 1.0%
- 10 Argentina 0.5%

Top 10 of 17 countries.

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/disneystore.com)

Web history and authority The Internet Archive first saved a copy of its website 28 years ago

Website archive history: 28 years

Sources [First archived copy](https://web.archive.org/web/19980623/disneystore.com)

Social presence We could not check how big its social media following is: the check ran out of time.

### What data this site collects about you

Its privacy policy is on another website privacy.thewaltdisneycompany.com

Its homepage links its privacy policy on another website, so we did not read it.

Source [Its privacy policy](https://privacy.thewaltdisneycompany.com/en/)

Tracking tools on its homepage None named in its code

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Uses OneTrust to ask which cookies you allow.

Source [Its homepage](https://disneystore.com/)

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is not protected: anyone could send mail pretending to be it

Email

MX records: Yes

SPF record: Yes

DKIM key: Yes

Certificate

Security certificate browsers warn about: No

Certificate issuer: Let's Encrypt

Certificate type: DV

Certificate expires: 18 Jan 2027

Hosting

Nameservers: a1-127.akam.net
a12-66.akam.net
a13-67.akam.net
a18-64.akam.net
a28-65.akam.net
a9-66.akam.net

Address: 95.101.239.42
95.101.239.50

Sources [Its DNS records](https://dns.google/query?name=disneystore.com&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source disneystore.com's DNS records

Run disneystore.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/disneystore.com)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run disneystore.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/disneystore.com)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source disneystore.com/robots.txt

Run disneystore.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/disneystore.com)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/disneystore.com" title="See the full Truth Signal report on disneystore.com"> <img src="https://truthsignal.com/business/disneystore.com/badge.svg" alt="Truth Signal truth score for disneystore.com" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=disneystore.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/disneystore.com%23change)

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Other businesses in Department store and related categories, those most like Disney Store first.

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## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 87, High: https://truthsignal.com/business/disneystore.com/report/2026-11.md

## How the customers' Total rating is worked out

Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures:

(7 × 3.5 + 2.2 × 164 (SmartCustomer)) ÷ (7 + 164) = 2.3, to one decimal place

## Cite

Truth Signal, Disney Store: truth score 87 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/disneystore.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/disneystore.com.json
