# Direct Sports Inc. (directsports.com)

Is directsports.com legit and trustworthy? Truth score 63 out of 100, mixed truth signals: 5 of 10 public checks clear, 3 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mixed.

- Truth score: 63 out of 100
- Legitimacy confidence: mixed
- Customer satisfaction: mixed, from Reviews.io 3.87 · 23 reviews; average 3.9
- Claimed: no
- Assessed: 2026-10-27

## Business details

- Category: Sports equipment
- Sells: Physical goods
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 30 years
- Address: 1720 Curve Road, P.O. Box 497, Pearisburg, VA, 24134
- Email address: customerservice@directsports.com
- Phone number: +1 800-456-0072
- Contact page: https://directsports.com/pages/contact-us
- Website: https://directsports.com/
- Social media: Facebook https://www.facebook.com/directsportsinc/, Instagram https://www.instagram.com/directsportsinc, X https://x.com/directsportsinc/

## Summary

directsports.com's website address was registered 30 years ago, and is locked against transfer to someone else. We read 6 of its pages: contact, about, returns, delivery, terms and privacy. We could not find an archive history for its website, social media profiles or a malware check result.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 30 years ago (source: rdap)
- We read 6 of its pages: contact, about, returns, delivery, terms and privacy (source: website)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)
- Malware and phishing information was not found from our checks. (source: safe_browsing)

## How to check if directsports.com is legit

To check if directsports.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about directsports.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 30 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://directsports.com/pages/contact-us), about (https://directsports.com/pages/about-us), returns (https://directsports.com/pages/returns-exchanges), delivery (https://directsports.com/pages/shipping-information), terms (https://directsports.com/pages/terms-conditions), privacy (https://directsports.com/pages/privacy-policy)
- Reputation and track record: Customer reviews: Rated 3.87 stars out of 5 from 23 reviews on Reviews.io (Clear)
- Reputation and track record: Visitor traffic: Real people have visited its website since February 2021 or earlier (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram and X (Not found)
- Safety: Malware and phishing: We were unable to find out whether it has malware or phishing warnings: the check ran out of time. (Not found)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from directsports.com's own pages.

- Phone support: “Monday - Friday 9AM - 5PM (EST) Saturday & Sunday - Phone lines closed” (https://www.directsports.com/pages/contact-us)
- In their own words: “Direct Sports, Inc. is a closely held business specializing in sporting goods - predominantly Baseball equipment & Softball equipment. It markets though catalogs, its online store and its retail store located in Pearisburg, VA. The company was founded in 1988 and has been a leader in the industry for over 30 years.” (https://www.directsports.com/pages/about-us)
- How long you have to return: “If for any reason you are not satisfied, you may return an item within 30 days from the original date of purchase.” (https://www.directsports.com/pages/returns-exchanges)
- Do returns cost anything: “Please note that Direct Sports does not pay the return shipping cost for merchandise.” (https://www.directsports.com/pages/returns-exchanges)
- Faulty or damaged items: “All defective bats must be returned to the manufacturer.” (https://www.directsports.com/pages/returns-exchanges)
- Delivery cost: “Free 2-Day Delivery on Bats & Gloves Over $99: → In-stock bats and gloves over $99 ship free with 2-day delivery to the contiguous 48 states. → Orders must be placed by Noon EST Monday-Friday. → Drop ship items (Merchandise labeled as: Dropship item - ships from manufacturer) are not eligible, and this offer does not apply to Alaska, Hawaii, APO/FPO addresses or US Territories.” (https://www.directsports.com/pages/shipping-information)

## Could not be checked this time

- safe_browsing, social

## Cite

Truth Signal, Direct Sports Inc.: truth score 63 out of 100, legitimacy confidence Mixed, assessed 2026-10-27, https://truthsignal.com/business/directsports.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/directsports.com