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Its website address was registered 29 years ago, and is locked against transfer to someone else. It has 35,001 reviews on Trustpilot. The postcode on its website matches its registered office. No malware or phishing warnings found for its website. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"GB registered company (active), incorporated 52 years ago","source":"companies_house","plain":true},{"text":"Domain registered 29 years ago","source":"rdap","plain":true},{"text":"Trustpilot: 35,001 reviews","source":"reviews","plain":true},{"text":"Address consistent across 2 independent sources","source":"facts","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":["places"],"page":{"rows":[["Who they are","registry","Company details","building","An active UK company registered at Companies House, set up 52 years ago","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 29 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","35,001 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 27 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 21,100 subscribers on YouTube","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"9 clear · 1 for information","held":null,"satisfaction":[["Trustpilot","","35,001 reviews · rating not read",true]],"found":{"registry":[["Its registered office at Companies House is The Wharf, Neville Street, Leeds, LS1 4AZ","good"],["Its latest accounts at Companies House run to 31 December 2025","good"],["Its directors and owners are named at Companies House","good"],["It has filed at Companies House regularly for the last five years, with no gap longer than 15 months","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 21,100 subscribers and 52 videos, the latest uploaded on 24 Jul 2025","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"An active UK company registered at Companies House, set up 52 years ago","source":"companies_house"},{"text":"Its website address was registered 29 years ago","source":"rdap"},{"text":"35,001 reviews on Trustpilot","source":"reviews"},{"text":"The postcode on its website matches its registered office at Companies House","source":"facts"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is directline.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 9 of 10 public checks clear, 1 for information. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/directline.com","assessed_at":"2026-10-20T13:13:08.467972+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Direct Line: truth score 88 out of 100, legitimacy confidence High, assessed 2026-10-20, https://truthsignal.com/business/directline.com"}}