# Dillard's (dillards.com)

Is dillards.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

- Truth score: 86 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mixed, from Trustpilot · 418 reviews · rating not read; SmartCustomer 2.4 · 254 reviews; Google 4.1 · 1,617 reviews
- Claimed: no
- Assessed: 2026-10-17

## Summary

We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 31 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). Customers have left 1,617 reviews on Google, averaging 4.1 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 254 reviews on SmartCustomer average only 2.4 stars out of 5. We could not find an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: policy shipping read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 5 of its pages: contact, about, returns, terms and privacy (source: website)
- Its website address was registered 31 years ago (source: rdap)
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- Great independent reputation: 1,617 reviews on Google, rated 4.1 stars out of 5 (source: reviews)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (254 on SmartCustomer), but it falls short with only 2.4 stars out of 5 (source: reviews)

## Not found

- Email address information was not found from our checks. (source: website)

## How to check if dillards.com is legit

To check if dillards.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about dillards.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; founded in 1938 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 31 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, about, returns, terms and privacy (Clear). Pages found: contact (https://dillards.com/c/customerservice), about (https://dillards.com/c/about-dillards-company-history), returns (https://dillards.com/c/returns), terms (https://dillards.com/c/faqs-notices-policies), privacy (https://dillards.com/privacy)
- Reputation and track record: Customer reviews: 2,289 reviews across 3 platforms, rated 2.4 to 4.1 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Its visitor numbers jumped suddenly into the top 50,000 websites by May 2026: a burst of traffic rather than a steady history (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 29 years ago (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 775,726 followers on Facebook (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Cite

Truth Signal, Dillard's: truth score 86 out of 100, legitimacy confidence High, assessed 2026-10-17, https://truthsignal.com/business/dillards.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/dillards.com