# DHgate (dhgate.com)

Is dhgate.com legit and trustworthy? Truth score 78 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

- Truth score: 78 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mixed, from SmartCustomer 3.2 · 6,942 reviews; Reviews.io 1.35 · 995 reviews; BBB F · 6 of 244 resolved
- Claimed: no
- Assessed: 2026-10-09

## Summary

We read its about page. Its website address was registered 22 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 995 reviews on Reviews.io average only 1.35 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 237 complaint(s) filed against business. Of its 244 complaints closed in three years, 6 were resolved to the customer's satisfaction. We could not find an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: address, policy contact, policy terms read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read its about page (source: website)
- Its website address was registered 22 years ago (source: rdap)
- It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (995 on Reviews.io), but it falls short with only 1.35 stars out of 5 (source: reviews)
- The Better Business Bureau rates it F, and does not accredit it; 6 of its 244 complaints closed in three years were resolved to the customer's satisfaction (source: bbb)

## Not found

- Email address information was not found from our checks. (source: website)
- Phone number information was not found from our checks. (source: website)

## How to check if dhgate.com is legit

To check if dhgate.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about dhgate.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves Ireland, Israel and the US; founded in 2004 (Wikipedia) · BBB rating F (For information)
- Who they are: Domain registration: Its website address was registered 22 years ago (Clear)
- Who they are: Website details: We read its about page (Clear). Pages found: about (https://dhgate.com/about/about_us.html)
- Reputation and track record: Customer reviews: SmartCustomer 3.2 stars from 6,942 reviews · Reviews.io 1.35 stars from 995 reviews (Be cautious)
- Reputation and track record: Visitor traffic: It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 22 years ago (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 6,731,643 followers on Facebook (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is not protected: anyone could send mail pretending to be it (Clear)

## What its pages say

Quoted word for word from dhgate.com's own pages.

- In their own words: “Founded in 2004, DHGATE Group is a B2B cross-border e-commerce online transaction and service platform headquartered in China, with branch offices in North America, Latin America, Europe, and other places. It is also a global one-stop trade and service platform for small and medium retailers, which is the largest platform in the US market. DHGATE Group focuses on the small B2B sector, providing small and medium-sized enterprises (SMEs) in the cross-border e-commerce industry with full services.” (https://dhgate.com/about/about_us.html)

## Cite

Truth Signal, DHgate: truth score 78 out of 100, legitimacy confidence High, assessed 2026-10-09, https://truthsignal.com/business/dhgate.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/dhgate.com