# Costway (costway.com)

Is costway.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 83 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from SmartCustomer 4.3 · 1,218 reviews; Reviews.io 1.0 · 3 reviews · not counted; BBB A+ · 52 of 94 resolved
- Claimed: no
- Assessed: 2026-10-13

## Summary

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 24 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Customers have left 1,218 reviews on SmartCustomer, averaging 4.3 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 3 reviews on Reviews.io average only 1.0 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 6 of its pages: contact, about, returns, delivery, terms and privacy (source: website)
- Its website address was registered 24 years ago (source: rdap)
- It has a review page on Trustpilot (source: reviews)
- Great independent reputation: 1,218 reviews on SmartCustomer, rated 4.3 stars out of 5 (source: reviews)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (3 on Reviews.io), but it falls short with only 1.0 stars out of 5 (source: reviews)

## How to check if costway.com is legit

To check if costway.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about costway.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves 14 countries · BBB rating A+ (For information)
- Who they are: Domain registration: Its website address was registered 24 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://costway.com/contact-us-faq), about (https://costway.com/about-costway), returns (https://costway.com/cancel-return-policy), delivery (https://costway.com/shipping-guide), terms (https://costway.com/terms-conditions), privacy (https://costway.com/decor/outdoor-privacy-screens.html)
- Reputation and track record: Customer reviews: It has a review page on Trustpilot (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 23 of the last 24 months (Google Chrome usage data) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 24 years ago (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 27,000 followers on Instagram (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from costway.com's own pages.

- In their own words: “Costway was born from furniture, but we do far more. More home choices, more function, more well- being, and more value. It’s about being the right fit for growing needs.” (https://www.costway.com/about-costway)
- How long you have to return: “If you find that an item doesn't meet your home decor needs, you can request a return or exchange within 30 days of delivery.” (https://www.costway.com/cancel-return-policy)
- Do returns cost anything: “Items must be returned using the return label provided by Costway, and the following conditions apply: *For defective products or those that do not match the description, the return shipping costs will be covered by Costway.” (https://www.costway.com/cancel-return-policy)
- Faulty or damaged items: “Items must be returned using the return label provided by Costway, and the following conditions apply: *For defective products or those that do not match the description, the return shipping costs will be covered by Costway.” (https://www.costway.com/cancel-return-policy)
- Delivery cost: “Free Standard Shipping on all items.” (https://www.costway.com/shipping-guide)

## Cite

Truth Signal, Costway: truth score 83 out of 100, legitimacy confidence High, assessed 2026-10-13, https://truthsignal.com/business/costway.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/costway.com