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Our position reflects a dedication to trusted, high-quality solutions that set the global standard for sun protection.","question":"In their own words"},{"url":"https://www.coolibar.com/pages/returns","kind":"returns","quote":"Unworn items with original tags can be returned within 30 days of delivery.","question":"How long you have to return"},{"url":"https://www.coolibar.com/pages/returns","kind":"returns","quote":"Fast, worry-free returns with no handling fee","question":"Do returns cost anything"}],"reviews":[{"url":null,"found":null,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":null,"privacy":{"also":[],"points":[],"policy":"https://www.coolibar.com/policies/privacy-policy","consent":"Shopify's cookie banner","trackers":[{"name":"Google Ads","text":"Tracks what you do to show you Google adverts."},{"name":"Microsoft Advertising","text":"Tells Microsoft what you do on its site, for Bing adverts."},{"name":"Criteo","text":"Follows you to show you this site's products on other sites."},{"name":"Microsoft Clarity","text":"Records how you move, scroll and click on the page."},{"name":"Hotjar","text":"Records how you move, scroll and click on the page."}],"elsewhere":null},"reasons":[{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website"},{"text":"Domain registered 25 years ago","source":"rdap"},{"text":"Support email: service@coolibar.com","source":"website"},{"text":"Support phone: +1 800-926-6509","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"The profile search could not run, so the platforms and follower counts are unknown; the site links to facebook, instagram, x, linkedin","source":"social"},{"text":"App Store: Coolibar","source":"appstore"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-10-27T14:35:20.880221+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-10-27T14:35:54.536761+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-10-27T14:35:55.096036+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-10-27T14:35:20.523576+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-27T14:35:13.396657+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-27T14:35:13.734498+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-27T14:36:03.065133+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-27T14:35:12.904011+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-27T14:35:12.407531+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-27T14:35:14.822283+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-10-27T14:35:54.614064+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-10-27T14:35:20.433645+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-10-27T14:35:20.533761+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-27T14:35:13.408963+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-10-27T14:35:13.396223+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-27T14:35:14.823581+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-27T14:35:14.942024+00:00","error":null,"why":null},{"source":"registry","ok":true,"fetched_at":"2026-10-27T14:35:20.636531+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-10-27T14:35:20.433513+00:00","error":null,"why":null},{"source":"reviews","ok":false,"fetched_at":"2026-10-27T14:35:13.395185+00:00","error":null,"why":null},{"source":"safe_browsing","ok":false,"fetched_at":"2026-10-27T14:35:20.509699+00:00","error":null,"why":"the check ran out of time"},{"source":"social","ok":true,"fetched_at":"2026-10-27T14:35:15.148058+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-27T14:35:20.541902+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-27T14:35:13.325555+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-27T14:35:20.519959+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-10-27T14:35:14.732454+00:00","error":null,"why":null}],"cost":{"gathering":0.00235,"score":0.00012,"total":0.00247},"claimed":false,"claimed_at":null,"summary_text":"coolibar.com's website address was registered 25 years ago, and is locked against transfer to someone else. We read 6 of its pages: contact, about, returns, delivery, terms and privacy. We could not find customer reviews, an archive history for its website, social media profiles, a malware check result or a customer rating.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 25 years ago","source":"rdap","plain":true},{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website","plain":true}]],["Not found","none",[{"text":"Customer reviews information was not found from our checks.","source":"reviews","plain":false},{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false},{"text":"Social presence information was not found from our checks.","source":"social","plain":false},{"text":"Malware and phishing information was not found from our checks.","source":"safe_browsing","plain":false},{"text":"Reviews information was not found from our checks.","source":"reviews","plain":false}]]],"missing":["safe_browsing","social"],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves Europe and the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 25 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","We were unable to find out what its customer reviews say.","none"],["Reputation and track record","appstore","App Store","smartphone","Its app, Coolibar, is on Apple's App Store.","info"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","nothing known","none"],["Reputation and track record","social","Social presence","users","Its website links to its profiles on Facebook, Instagram, X and LinkedIn","none"],["Safety","safe_browsing","Malware and phishing","bug","We were unable to find out whether it has malware or phishing warnings: the check ran out of time.","none"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"4 clear · 4 not found · 3 for information","held":null,"satisfaction":[],"average":null,"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[],"appstore":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 25 years ago","source":"rdap"},{"text":"We read 6 of its pages: contact, about, returns, delivery, terms and privacy","source":"website"}]],["Not found","none",[{"text":"Customer reviews information was not found from our checks.","source":"reviews"},{"text":"Web history and authority information was not found from our checks.","source":"wayback"},{"text":"Social presence information was not found from our checks.","source":"social"},{"text":"Malware and phishing information was not found from our checks.","source":"safe_browsing"},{"text":"Reviews information was not found from our checks.","source":"reviews"}]]]},"answer":"Is coolibar.com legit and trustworthy? Truth score 62 out of 100, mixed truth signals: 4 of 11 public checks clear, 4 not found, 3 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/coolibar.com","assessed_at":"2026-10-27T14:36:03.481077+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Coolibar: truth score 62 out of 100, legitimacy confidence Mixed, assessed 2026-10-27, https://truthsignal.com/business/coolibar.com"}}