# ContactsDirect® Online Store (contactsdirect.com)

Is contactsdirect.com legit and trustworthy? Truth score 60 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

- Truth score: 60 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-10-20

## Business details

- Domain age: 29 years
- Address: Not found
- Email address: support@contactsdirect.com
- Phone number: +1 844-553-6737
- Contact page: https://contactsdirect.com/customer-service/contact-us (linked from the site's own pages; we could not open it)
- Website: https://contactsdirect.com/
- Social media: Facebook https://www.facebook.com/ContactsDirect/, Instagram https://www.instagram.com/contacts_direct/, X https://twitter.com/ContactsDirect, YouTube https://www.youtube.com/channel/UC6P-1lRHZ3xlrptZII210UA

## Summary

contactsdirect.com's website address was registered 29 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. Be cautious: its 4 reviews on SmartCustomer average only 2.5 stars out of 5. We could not find an address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 29 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (4 on SmartCustomer), but it falls short with only 2.5 stars out of 5 (source: reviews)

## Not found

- Address information was not found from our checks. (source: registry)

## How to check if contactsdirect.com is legit

To check if contactsdirect.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about contactsdirect.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read 2 of its pages: returns and privacy (Clear). Pages found: returns (https://contactsdirect.com/customer-service/faq), privacy (https://contactsdirect.com/consumer-health-data-privacy-policy)
- Reputation and track record: Customer reviews: Rated 2.5 stars out of 5 from 4 reviews on SmartCustomer (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 29 years ago (Clear)
- Reputation and track record: Social presence: It is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 13,811 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from contactsdirect.com's own pages.

- Faulty or damaged items: “If you have received a damaged, defective, or incorrect order, please contact our Customer Service immediately at 1-844-553-6737.” (https://contactsdirect.com/customer-service/faq, from Common Crawl's copy saved 6 September 2026)

## Could not be checked this time

- places

## Cite

Truth Signal, ContactsDirect® Online Store: truth score 60 out of 100, legitimacy confidence Mixed, assessed 2026-10-20, https://truthsignal.com/business/contactsdirect.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/contactsdirect.com