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largest audience 2,794,928 followers on facebook","source":"social"},{"text":"YouTube channel with 163,000 subscribers, 1164 videos, last upload 2026-11-12","source":"social"},{"text":"SmartCustomer: rated 2.2 from 104 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 50,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"SmartCustomer: rated 2.2 from 104 reviews","source":"reviews"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-11-12T21:55:34.558773+00:00","error":null,"why":null},{"source":"bbb","ok":true,"fetched_at":"2026-11-12T21:56:01.042563+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-11-12T21:55:26.854266+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-11-12T21:55:33.763992+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-11-12T21:55:24.092568+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-11-12T21:55:24.108107+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-11-12T21:55:39.229388+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-11-12T21:55:24.317818+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-11-12T21:55:25.845225+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-11-12T21:55:29.228094+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-11-12T21:55:33.606706+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-11-12T21:55:24.190974+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-11-12T21:55:24.089259+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-11-12T21:55:26.505712+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-11-12T21:55:24.202504+00:00","error":null,"why":null},{"source":"registry","ok":true,"fetched_at":"2026-11-12T21:55:29.211379+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-11-12T21:55:33.762680+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-11-12T21:55:44.476299+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-11-12T21:55:24.147362+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-11-12T21:56:17.017144+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-11-12T21:55:27.578861+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-12T21:55:24.730228+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-12T21:55:34.569285+00:00","error":null,"why":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-11-12T21:55:27.132772+00:00","error":null,"why":null}],"history":[{"at":"2026-11-12","kind":"first","sources":{"read":24,"of":24},"score":84,"band":"HIGH","judged":true,"changes":[],"date":"12 November 2026","label":"First check","detail":null,"score_text":"Score 84, High truth signals","note":"Nothing earlier to compare with"}],"trend":[{"month":"2026-11","score":84,"followers":3985328,"change":null,"new":[],"points":527}],"cost":{"gathering":0.00171,"score":0.00019,"total":0.0019},"claimed":false,"claimed_at":null,"history_reports":[{"month":"2026-11","score":84,"band":"HIGH","url":"https://truthsignal.com/business/columbia.com/report/2026-11.md"}],"summary_text":"columbia.com publishes a contact phone number. Its website address was registered 33 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 104 reviews on SmartCustomer average only 2.2 stars out of 5. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Support phone: +1 800-622-6953","source":"website","plain":true},{"text":"Domain registered 33 years ago","source":"rdap","plain":true},{"text":"Trustpilot: a review page exists","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (104 on SmartCustomer), but it falls short with only 2.2 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"sources_agree":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 1938 (Wikipedia)","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 33 years ago","good"],["Who they are","website","Website details","globe","Found: https enabled, contact phone number found, terms page linked, contact page linked and 3 more","good"],["Reputation and track record","reviews","Customer reviews, accreditations and complaints","star","Rated 2.2 stars out of 5 from 104 reviews on SmartCustomer","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 30 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X.com and YouTube); the largest audience is 2,794,928 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["SmartCustomer","2.2","104 reviews · read 12 November 2026",false]],"bbb":[],"average":"2.3","average_sum":"(7 × 3.5 + 2.2 × 104 (SmartCustomer)) ÷ (7 + 104) = 2.3, to one decimal place","also":[["Trustpilot","https://www.trustpilot.com/review/www.columbia.com"]],"trustpilot":"https://www.trustpilot.com/review/www.columbia.com","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["It has a review page on Trustpilot","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 163,000 subscribers and 1164 videos, the latest uploaded on 12 Nov 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Company contact phone number is available","source":"website"},{"text":"Its website address was registered 33 years ago","source":"rdap"},{"text":"It has a review page on Trustpilot","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (104 on SmartCustomer), but it falls short with only 2.2 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is columbia.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 7 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, medium confidence.","edits":[],"edits_recent":{"days":90,"count":0,"fields":[]},"advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/columbia.com","assessed_at":"2026-11-12T21:56:17.379639+00:00","licence":"Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan","licence_url":"https://truthsignal.com/terms","cite_as":"Truth Signal, Columbia Sportswear: truth score 84 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/columbia.com"}}