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- Cole Haan

# colehaan.com

Markdown: [Snapshot](https://truthsignal.com/business/colehaan.com/snapshot.md) [Full report](https://truthsignal.com/business/colehaan.com/report.md)

## Website

colehaan.com

Cole Haan | Shoes, Bags and Accessories for Men and Women Shop ColeHaan.com for our collection of Shoes, Leather Bags, Accessories and Outerwear for Men and Women.

colehaan.com

One of the first images collected of this website on 28 Nov 1999

Checked on 12 Nov 2026, 22:07 Unclaimed

Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score.

## Truth score

Truth score 79 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied

79 / 100

High truth signals

## Business details

Category: Shoes

Founded: 1928

Owned by: Nike

Sells: Physical goods

Sells to: The public

Kind of seller: Sells its own goods or services

Licensed trade: No licence normally needed

Domain age: 32 years

Address: [Cole Haan International B.V. Herengracht 576 1017 CJ Amsterdam](https://www.google.com/maps/search/?api=1&query=Cole%20Haan%20International%20B.V.%20Herengracht%20576%201017%20CJ%20Amsterdam)

Email address: Not found

Phone number: [+1 800-695-8945](tel:+1%20800-695-8945)

Contact page: [colehaan.com/pages/contact](https://colehaan.com/pages/contact)

Website: [colehaan.com](https://colehaan.com/?utm_source=truthsignal.com&utm_medium=referral)

Social media: Not found

## Customer reviews, accreditations and complaints

Site Reviews Rating

[SmartCustomer](https://www.smartcustomer.com/reviews/colehaan.com) · Read 12 November 2026 · 36 reviews · 1.8 out of 5 stars

Total 36 2.1 out of 5 stars

Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://uk.trustpilot.com/review/www.colehaan.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here.

Customer satisfaction Mostly dissatisfied · Low confidence · From 36 reviews on 1 independent review site

App experience Insufficient evidence · No app ratings found

## Summary

Is colehaan.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 6 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. App experience: insufficient evidence. Customer satisfaction: mostly dissatisfied, low confidence.

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 32 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. Be cautious: its 36 reviews on SmartCustomer average only 1.8 stars out of 5. We could not find social media profiles or an email address.

### Positives

- We read 6 of its pages · contact, about, returns, delivery, terms and privacy.
- Its website address was registered 32 years ago.
- No malware or phishing warnings found for its website.

### Be cautious

- A low number of independent reviews (36 on [SmartCustomer](https://www.smartcustomer.com/reviews/colehaan.com) ), but it falls short with only 1.8 stars out of 5.

### Not found

- Social presence information was not found from our checks.
- Email address information was not found from our checks.

Our technical team has been informed.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

### What they offer

Shop ColeHaan.com for our collection of Shoes, Leather Bags, Accessories and Outerwear for Men and Women.

— Cole Haan, in their own words

About them

Best for: “Inspired by the parquet and the pavement, GrandPrø is meticulously crafted and designed for the modern arenas of life.”

Sources [Its homepage](https://www.colehaan.com/) [Its about page](https://www.colehaan.com/pages/about-us)

### How to check if colehaan.com is legit

To check if colehaan.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about colehaan.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

### Who they are

Company details Based in the US; serves Australia and the US; part of Nike; founded in 1928 (Wikipedia)

Country

Where the company is based: US

Why we believe that: OpenData.org's record puts its head office in 45 W 18th St Fl 3, New York, NY, 10011, USA

Which countries the company serves: Australia, US

Why we believe that: $ prices on its homepage, its delivery page says it ships to Australia, its delivery page says it ships to the US

Registration

Legal Entity Identifier (LEI): 54930025XEQJNWWPIC63

From Wikipedia

Parent company: Nike

Founded: 1928

From OpenData.org

Listed name: COLE HAAN LLC.

Trading names: COLE HAAN, COLE-HAAN, COLE-HAAN SHOES, COLE HAAN - ELLENTON, COLE HAAN FOOTWEAR AND ACCESSORIES, COLE HAAN FOOTWARE, COLE-HAAN FOOTWEAR & ACCESSORIES

Locations

Head office (OpenData.org): 45 W 18th St Fl 3, New York, NY, 10011, USA

Number of locations: 49

Business databases

Crunchbase: [https://www.crunchbase.com/organization/cole-haan](https://www.crunchbase.com/organization/cole-haan)

Sources [Wikipedia](https://en.wikipedia.org/wiki/Cole_Haan)

Domain registration Its website address was registered 32 years ago

- Its website address is locked against being transferred to someone else

Domain age: 32 years

Domain transfer lock enabled: Yes

Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=colehaan.com)

Website details We read 6 of its pages: contact, about, returns, delivery, terms and privacy

HTTPS enabled: Yes

Contact phone number found: [+1 800-695-8945](tel:+18006958945)

Contact page found: Yes

Hosting company: Shopify, Inc.

What its pages say

In their own words: “As one of America’s time-honored footwear and accessories brands, we have remained rooted in craftsmanship, design and comfort since 1928. For nearly 100 years, we’ve disrupted the industry; creating innovations in footwear that responded to changing American lives and reshaped the category. Yes, we honor the established, but it’s our irresistible urge to challenge convention that defines us.”

Faulty or damaged items: “If your item arrived damaged, is defective, or is not the item you ordered, please contact Customer Service at 800-695-8945 so we can assist you.”

Delivery cost: “Shipping Fees Shipping charges depend on the location and shipping method chosen at checkout.”

Sources [Homepage](https://colehaan.com/) [Contact page](https://colehaan.com/pages/contact) [About page](https://colehaan.com/pages/about-us) [Returns page](https://colehaan.com/pages/returns-exchanges) [Delivery page](https://colehaan.com/pages/shipping-info-domestic) [Terms page](https://colehaan.com/pages/terms-of-use) [Privacy page](https://colehaan.com/pages/privacy-policy)

Search engines and AI Lets in every search engine and AI tool

Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question.

Search engines

All allowed

Google Search: Allowed by default Googlebot

Bing: Allowed by default Bingbot

AI training

All allowed

OpenAI: Allowed by default GPTBot

Anthropic: Allowed by default ClaudeBot

Google AI: Allowed by default Google-Extended

Apple AI: Allowed by default Applebot-Extended

Common Crawl: Allowed by default CCBot

Meta: Allowed by default meta-externalagent

ByteDance (TikTok): Allowed by default Bytespider

AI answers

All allowed

ChatGPT search: Allowed by default OAI-SearchBot

ChatGPT: Allowed by default ChatGPT-User

Claude search: Allowed by default Claude-SearchBot

Claude: Allowed by default Claude-User

Perplexity: Allowed by default PerplexityBot

Sources [robots.txt](https://colehaan.com/robots.txt)

### Reputation and track record

Customer reviews, accreditations and complaints Rated 1.8 stars out of 5 from 36 reviews on [SmartCustomer](https://www.smartcustomer.com/reviews/colehaan.com)

Platform · Rating · Reviews

[Trustpilot](https://uk.trustpilot.com/review/www.colehaan.com) · Unknown · Unknown

[SmartCustomer](https://www.smartcustomer.com/reviews/colehaan.com) · 1.8 out of 5 stars · 36

Total · 2.1 out of 5 stars · 36

Visitor traffic Real people visited its website in 24 of the last 24 months

- Real people have visited its website since February 2021 or earlier
- It is among the 100,000 most-visited sites on the internet (Cloudflare Radar)

Monthly visitor data

Popularity among Chrome users: top 50,000 sites

First known user traffic: Feb 2021 or earlier

Months with real traffic, of the last 24: 24

Traffic pattern: sustained

Rank jump in the last 12 months: none

Rank drop in the last 12 months: none

Cloudflare Radar

Popularity across the internet: top 100,000 sites

Where its visitors are

Share of people looking up colehaan.com, by country, over the last 2 days.

- Over 50%
- 5 to 50%
- 1 to 5%
- 0.2 to 1%
- Under 0.2%
- None seen

- 1 United States 54.5%
- 2 Singapore 15.8%
- 3 South Africa 9.9%
- 4 Germany 3.0%
- 5 Indonesia 2.0%
- 6 India 2.0%
- 7 Japan 2.0%
- 8 Burkina Faso 1.0%
- 9 Benin 1.0%
- 10 Canada 1.0%

Top 10 of 18 countries.

Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/colehaan.com)

Web history and authority The Internet Archive first saved a copy of its website 26 years ago

Website archive history: 26 years

Sources [First archived copy](https://web.archive.org/web/19991128/colehaan.com)

Social presence We could not check how big its social media following is: the check ran out of time.

### What data this site collects about you

What its privacy policy says We found this business stores and uses your data

Says it does not sell your personal data.: “While we do not sell Personal Data in the ordinary meaning of that term (i.e., we do not disclose Personal Data to third parties in exchange for money), we may “sell” or "share" within the broad meaning of the laws of some states, such as California, and so are including such disclosures here .”

May make automated decisions or build a profile about you.: “Automated decision-making tools We use automated decision-making tools or processes in order to prevent misuse of our website and to prevent fraud when you purchase via our website.”

Says you can ask it to delete your data.: “You may request the deletion of your Personal Data by calling 1-800-695-8945 or submitting a request at this link on colehaan.com – Personal Data Request .”

Source [Its privacy policy](https://www.colehaan.com/pages/privacy-policy)

Tracking tools on its homepage Google Tag Manager and Microsoft Clarity

Named in its homepage's code when we read it. Others may load later, so this list may not be complete.

Google Tag Manager: Loads other tracking tools, which may not be listed here.

Microsoft Clarity: Records how you move, scroll and click on the page.

Uses Shopify's cookie banner to ask which cookies you allow.

Source [Its homepage](https://colehaan.com/)

### Safety

Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.

Malware or phishing threat status: None found

Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory)

Data breach history No known data breach involving the company

Known data breaches found: 0

Sources [Have I Been Pwned](https://haveibeenpwned.com/)

Domain and email security Its email is only partly protected: mail forged in its name is reported but not blocked

- Its email identifies its real senders, but mail forged in its name is not blocked

Email

MX records: Yes

SPF record: Yes

DKIM key: Yes

DMARC record: Yes

DMARC policy: none

Certificate

Security certificate browsers warn about: No

Certificate issuer: Let's Encrypt

Certificate type: DV

Certificate expires: 19 Jan 2027

Hosting

Nameservers: dns1.p06.nsone.net
dns2.p06.nsone.net
dns3.p06.nsone.net
dns4.p06.nsone.net

Address: 23.227.38.65

Sources [Its DNS records](https://dns.google/query?name=colehaan.com&rr_type=TXT)

### Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

DNS record Not added yet +3 possible

What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one.

When we check: On every check. The points stay only while the record is there.

Points: 0 of 3 added

Source colehaan.com's DNS records

Run colehaan.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/colehaan.com)

Email at its own domain Not added yet +1 possible

What we check: That someone at the business has confirmed an email address at its own website's domain.

When we check: When the address is confirmed. It counts from then on.

Points: 0 of 1 added

Source Truth Signal's own records

Run colehaan.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/colehaan.com)

Lets our checker read it Not added yet +1 possible

What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website.

When we check: On every check. The point stays only while the file allows it.

Points: 0 of 1 added

Source colehaan.com/robots.txt

Run colehaan.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/colehaan.com)

Points added to its truth score 0 of 5

Is this your business? Get the code to show this score on your website

<a href="https://truthsignal.com/business/colehaan.com" title="See the full Truth Signal report on colehaan.com"> <img src="https://truthsignal.com/business/colehaan.com/badge.svg" alt="Truth Signal truth score for colehaan.com" width="210" height="56" style="border:0" loading="lazy" decoding="async"> </a>

The badge always shows your latest score and links to your full report.

Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=colehaan.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then.

### Change over time

- Truth score
- Social Followers
- Data points

[Register / log in to view](https://truthsignal.com/login?to=/business/colehaan.com%23change)

### Similar businesses

Other businesses in Shoes and related categories, those most like Cole Haan first.

[44 Onceuponaheel onceuponaheel.com Mixed](https://truthsignal.com/business/onceuponaheel.com) [85 Stadium Goods stadiumgoods.com High](https://truthsignal.com/business/stadiumgoods.com) [54 Campus Shoes campusshoes.com Mixed](https://truthsignal.com/business/campusshoes.com) [81 ShopWSS shopwss.com High](https://truthsignal.com/business/shopwss.com) [61 BANGS Shoes bangsshoes.com Mixed](https://truthsignal.com/business/bangsshoes.com) [61 Acorn Slippers and Sandals acorn.com Mixed](https://truthsignal.com/business/acorn.com)

## Past reports

The report as it read each month, newest first:

- 2026-11: truth score 79, High: https://truthsignal.com/business/colehaan.com/report/2026-11.md

## How the customers' Total rating is worked out

Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures:

(7 × 3.5 + 1.8 × 36 (SmartCustomer)) ÷ (7 + 36) = 2.1, to one decimal place

## Cite

Truth Signal, Cole Haan: truth score 79 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/colehaan.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/colehaan.com.json
