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The most trusted crypto platform, Coinbase stores more digital assets than any other company and is building the everything exchange — one place to access crypto, equities, derivatives, prediction markets, and more. Coinbase serves consumers through its suite of financial apps, institutions through Coinbase Prime, and developers through the Coinbase Developer Platform.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/coinbase.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":"https://www.smartcustomer.com/reviews/coinbase.com","found":true,"label":"SmartCustomer","rating":1.7,"source":"reviews","reviews":824},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":"https://www.reviews.io/company-reviews/store/coinbase","found":true,"label":"Reviews.io","rating":2.5,"source":"reviews","reviews":2117},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Pages read: contact, about, terms, privacy","source":"website"},{"text":"Domain registered 15 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Among the 1,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Support phone: +1 888-908-7930","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 25 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 7,200,000 followers on x","source":"social"},{"text":"YouTube channel with 129,000 subscribers, 758 videos, last upload 2026-09-25","source":"social"},{"text":"Reviews.io: rated 2.5 from 2,117 reviews","source":"reviews"},{"text":"SmartCustomer: rated 1.7 from 824 reviews","source":"reviews"},{"text":"Trustpilot: a review page exists","source":"reviews"},{"text":"Better Business Bureau: rated A+, accredited; 3,001 complaints closed in three years, 448 of them resolved to the customer's satisfaction","source":"bbb"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"Reviews.io: rated 2.5 from 2,117 reviews","source":"reviews"},{"text":"SmartCustomer: rated 1.7 from 824 reviews","source":"reviews"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-05T14:39:03.273079+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-05T14:38:47.693729+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-05T14:38:47.848802+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-10T15:03:26.707684+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-05T14:38:48.044764+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-05T14:38:47.885162+00:00","error":null},{"source":"ico","ok":false,"fetched_at":"2026-10-05T14:38:58.281641+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-05T14:38:48.211991+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-05T14:38:47.935703+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-05T14:38:58.730532+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-05T14:38:51.406347+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-05T14:38:47.884387+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-05T14:38:49.153631+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-05T14:38:50.408444+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-10T15:03:21.537435+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-05T14:38:48.704004+00:00","error":null}],"cost":{"gathering":0.06136,"score":0.00115,"total":0.06251},"claimed":false,"claimed_at":null,"summary_text":"We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 15 years ago, and is locked against transfer to someone else. It is among the 1,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2,117 reviews on Reviews.io average only 2.5 stars out of 5. Its 824 reviews on SmartCustomer average only 1.7 stars out of 5. We could not find an email address.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, terms, privacy","source":"website","plain":true},{"text":"Domain registered 15 years ago","source":"rdap","plain":true},{"text":"Among the 1,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,117 on Reviews.io), but it falls short with only 2.5 stars out of 5","source":"reviews","plain":false},{"text":"A substantial number of independent reviews (824 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves 18 countries; founded in 2012 in San Francisco, California, U.S. (Wikipedia) · BBB rating A+","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 15 years ago","good"],["Who they are","website","Website details","globe","We read 4 of its pages: contact, about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","SmartCustomer 1.7 stars from 824 reviews · Reviews.io 2.5 stars from 2,117 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 1,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 25 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 7,200,000 followers on X","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["SmartCustomer","1.7","824 reviews",false],["Reviews.io","2.5","2,117 reviews",false],["BBB","A+","448 of 3,001 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it A+, and accredits it; 448 of its 3,001 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact phone number is available","good"]],"reviews":[["It has a review page on Trustpilot","good"],["Rated 2.5 stars out of 5 from 2,117 reviews on Reviews.io","bad"],["Rated 1.7 stars out of 5 from 824 reviews on SmartCustomer","bad"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 129,000 subscribers and 758 videos, the latest uploaded on 25 Sep 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 4 of its pages: contact, about, terms and privacy","source":"website"},{"text":"Its website address was registered 15 years ago","source":"rdap"},{"text":"It is among the 1,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,117 on Reviews.io), but it falls short with only 2.5 stars out of 5","source":"reviews"},{"text":"A substantial number of independent reviews (824 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"}]]]},"answer":"Is coinbase.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/coinbase.com","assessed_at":"2026-10-10T15:03:27.023083+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Coinbase: truth score 86 out of 100, legitimacy confidence High, assessed 2026-10-10, https://truthsignal.com/business/coinbase.com"}}