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found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":true},{"label":"Shipping page found","value":true},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"Canada"},{"label":"Why we believe that","value":["its terms are governed by the laws of Canada"]},{"label":"Which countries the company serves","value":["Canada","US"]},{"label":"Why we believe that","value":["its address ends .ca","$ prices on its homepage","its delivery page says it ships to the US","its delivery page says it ships to Canada"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or 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status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://cleo.ca/"},{"label":"returns","url":"https://cleo.ca/returns"},{"label":"about-us","url":"https://cleo.ca/about-us"},{"label":"shipping","url":"https://cleo.ca/shipping"},{"label":"contact-us","url":"https://cleo.ca/contact-us"},{"label":"privacy-policy","url":"https://cleo.ca/privacy-policy/"},{"label":"terms-and-conditions","url":"https://cleo.ca/terms-and-conditions"}],"social":[{"label":"facebook","url":"https://www.facebook.com/cleosocial/","followers":161,"metric":"followers","via":"search"},{"label":"instagram","url":"https://www.instagram.com/cleo.ca/","followers":23000,"metric":"followers","via":"site"},{"label":"x","url":null,"followers":null,"metric":null,"via":null},{"label":"linkedin","url":null,"followers":null,"metric":null,"via":null},{"label":"youtube","url":"https://www.youtube.com/@cleo.cafashion","followers":106,"metric":"subscribers","via":"site"},{"label":"tiktok","url":null,"followers":null,"metric":null,"via":null}]},"summary":{"icon":"https://cdn11.bigcommerce.com/s-spcmhucm4n/product_images/CleoFavicon_1.png?t=1748994597","kept":null,"logo":null,"based":"CA","email":"customerservice@cleo.ca","image":"https://www.cleo.ca/on/demandware.static/-/Sites-cleo-Library/default/dw6f2ad0e0/images/header/logo.svg","phone":null,"title":"Cleo 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Renowned for our thoughtfully curated petite assortment, we create impeccably fitting pieces that flatter every shape and size—designed to feel as exceptional as they look. Inspired by the rhythm of real days, from busy weekdays to relaxed weekends, our timeless styles balance polished structure with everyday comfort, offering ease, versatility, and confidence in every moment.","question":"In their own words"},{"url":"https://cleo.ca/returns","kind":"returns","quote":"No returns or exchanges will be accepted after 14 days.","question":"How long you have to return"},{"url":"https://cleo.ca/returns","kind":"returns","quote":"The cost of return shipping fees/postage is the customer’s responsibility.","question":"Do returns cost anything"},{"url":"https://cleo.ca/shipping","kind":"shipping","quote":"Limited Time FREE SHIPPING Offer: → FREE shipping applies to orders delivered within Canada and valid during the specified date/hours when the minimum order value is met as outlined in email/SMS communication. → Cannot be applied to previous online orders or in conjunction with future promotions. → Ship-To-Store:","question":"Delivery cost"}],"reviews":[{"url":null,"found":false,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 26 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website"},{"text":"Support email: customerservice@cleo.ca","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 3 platforms: facebook, instagram, youtube; largest audience 23,000 followers on instagram","source":"social"},{"text":"YouTube channel with 106 subscribers, 59 videos, last upload 2025-05-20","source":"social"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"No review platform page found","source":"reviews"}],"evidence":[{"source":"bbb","ok":null,"fetched_at":"2026-10-17T23:03:44.319161+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-17T23:03:40.985169+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-17T23:03:41.231082+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-17T23:03:55.668113+00:00","error":null},{"source":"google_places","ok":true,"fetched_at":"2026-10-17T23:03:44.535240+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-17T23:03:41.209991+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-17T23:03:41.137871+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-17T23:03:44.319042+00:00","error":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-17T23:03:40.984815+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-17T23:03:41.410139+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-17T23:03:41.357280+00:00","error":null},{"source":"registry","ok":null,"fetched_at":"2026-10-17T23:03:44.381191+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-17T23:03:41.600313+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-17T23:03:41.078834+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-17T23:03:49.574481+00:00","error":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-17T23:03:44.327922+00:00","error":null},{"source":"wayback","ok":false,"fetched_at":"2026-10-17T23:03:40.721108+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-17T23:03:44.324941+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-17T23:03:42.431066+00:00","error":null}],"cost":{"gathering":0.0409,"score":0.00023,"total":0.04113},"claimed":false,"claimed_at":null,"summary_text":"cleo.ca's website address was registered 26 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: we found no page for it on any review website, such as Trustpilot. We could not find a customer rating, an address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 26 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"No review platform page found","source":"reviews","plain":true}]],["Not found","none",[{"text":"Reviews information was not found from our checks.","source":"reviews","plain":false},{"text":"Address information was not found from our checks.","source":"registry","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in Canada; serves Canada and the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 26 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","We found no page for it on any review website, such as Trustpilot","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","Waiting its turn; asked again tomorrow","wait"],["Reputation and track record","social","Social presence","users","It is on 3 social media platforms (Facebook, Instagram and YouTube); the largest audience is 23,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 6 clear · 2 for information · 1 checking","held":null,"satisfaction":[],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 106 subscribers and 59 videos, the latest uploaded on 20 May 2025","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 26 years ago","source":"rdap"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"We found no page for it on any review website, such as Trustpilot","source":"reviews"}]],["Not found","none",[{"text":"Reviews information was not found from our checks.","source":"reviews"},{"text":"Address information was not found from our checks.","source":"registry"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is cleo.ca legit and trustworthy? Truth score 56 out of 100, mixed truth signals: 6 of 10 public checks clear, 1 to be cautious about, 2 for information, 1 still being checked. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/cleo.ca","assessed_at":"2026-10-17T23:03:55.935565+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Cleo • Women's Clothing & Petite Clothing • Canada: truth score 56 out of 100, legitimacy confidence Mixed, assessed 2026-10-17, https://truthsignal.com/business/cleo.ca"}}