# Buy Premium Handmade Cigars & Tobacco Items Accessories (cigars.com)

Is cigars.com legit and trustworthy? Truth score 58 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.

- Truth score: 58 out of 100
- Legitimacy confidence: mixed
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: Alcohol, tobacco or vaping
- Domain age: 31 years
- Address: 2589 Eric Lane Burlington, NC 27215
- Email address: customerservice@cigars.com
- Phone number: +1 877-702-6864
- Contact page: https://cigars.com/contact-us.html
- Website: https://cigars.com/
- Social media: Facebook https://www.facebook.com/cigarsdotcom, Instagram https://instagram.com/cigars, X https://x.com/cigarsbyyou, TikTok https://www.tiktok.com/@cigars, YouTube https://www.youtube.com/channel/UCEFvCK8k4O5RutxdAZva2kA
- Latest YouTube video: Embers and Insights Presents: A Guide To Enjoying Cigars This Fall https://www.youtube.com/watch?v=CA05-ppFPtQ

## Summary

cigars.com's website address was registered 31 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find an archive history for its website or a customer rating.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: returns, shipping, terms pages linked: the site's own pages name them in a link or heading, but no such page was read.

## Positives

- Its website address was registered 31 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Reviews information was not found from our checks. (source: reviews)

## How to check if cigars.com is legit

To check if cigars.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about cigars.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 31 years ago (Clear)
- Who they are: Website details: We read 2 of its pages: contact and privacy (Clear). Pages found: contact (https://cigars.com/contact-us.html), privacy (https://cigars.com/privacy-policy)
- Reputation and track record: Customer reviews: It has a review page on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, TikTok, X and YouTube); the largest audience is 2,754 followers on TikTok (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from cigars.com's own pages.

- Ways to contact them: “For assistance with your online shopping experience, please contact us via the Online Help Desk” (https://cigars.com/contact-us.html)

## Cite

Truth Signal, Buy Premium Handmade Cigars & Tobacco Items Accessories: truth score 58 out of 100, legitimacy confidence Mixed, assessed 2026-11-03, https://truthsignal.com/business/cigars.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/cigars.com