# Chic Soul (chicsoul.com)

Is chicsoul.com legit and trustworthy? Truth score 50 out of 100, mixed truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.

- Truth score: 50 out of 100
- Legitimacy confidence: mixed
- Customer satisfaction: mostly dissatisfied, from Trustpilot 1.6 · 131 reviews; SmartCustomer 2.6 · 8 reviews; average 1.6
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Women's clothing
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 13 years
- Address: 2201 Enterprise Dr. Suite A Opelika, AL 36801
- Email address: customerservice@chicsoul.com
- Phone number: +1 334-329-7685
- Contact page: https://chicsoul.com/pages/contact-us
- Website: https://chicsoul.com/
- Social media: LinkedIn https://www.linkedin.com/company/chicsoul, TikTok https://www.tiktok.com/@shopchicsoul, YouTube https://www.youtube.com/channel/UCANQe8u3mZbpWbaXGQR7sqw
- Latest YouTube video: Chic Soul: Same Dress, Different Vibe 🥂✨❄️  #ootd #plussizefashion #plussize https://www.youtube.com/watch?v=490YgcDHcwI

## Summary

chicsoul.com's website address was registered 13 years ago, and is locked against transfer to someone else. Be cautious: its 131 reviews on Trustpilot average only 1.6 stars out of 5. Its 8 reviews on SmartCustomer average only 2.6 stars out of 5. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 13 years ago (source: rdap)

## Be cautious

- A substantial number of independent reviews (131 on Trustpilot), but it falls short with only 1.6 stars out of 5 (source: reviews)
- A low number of independent reviews (8 on SmartCustomer), but it falls short with only 2.6 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)

## How to check if chicsoul.com is legit

To check if chicsoul.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about chicsoul.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 13 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://chicsoul.com/pages/contact-us), about (https://chicsoul.com/pages/about-us), returns (https://chicsoul.com/pages/returns), delivery (https://chicsoul.com/pages/shipping), terms (https://chicsoul.com/policies/terms-of-service), privacy (https://chicsoul.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: Rated 1.6 stars out of 5 from 131 reviews on Trustpilot (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and YouTube); the largest audience is 218,900 followers on TikTok (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from chicsoul.com's own pages.

- In their own words: “At Chic Soul , we believe great style should do more than look good—it should make you feel confident, beautiful, and completely yourself. We know how frustrating it can be to search for fashion-forward pieces that not only fit your curves, but make you excited to get dressed. That’s why we created Chic Soul: an online boutique dedicated to bringing stylish, on-trend fashion to women in sizes 12–24 .” (https://chicsoul.com/pages/about-us)
- How long you have to return: “Returns should be postmarked 30 days from the delivery date.” (https://chicsoul.com/pages/returns)
- Do returns cost anything: “Hassle-Free Returns” (https://chicsoul.com/pages/returns)
- Faulty or damaged items: “If you think that you've received a defective item, contact customer service within 3 business days of receipt of your order.” (https://chicsoul.com/pages/returns)
- Delivery cost: “Free standard shipping for orders over $100 is available to all 50 states including APO and FPO addresses and US territories which include: Washington D.C., Armed Forces Americas, Europe, and Pacific.” (https://chicsoul.com/pages/shipping)

## Cite

Truth Signal, Chic Soul: truth score 50 out of 100, legitimacy confidence Mixed, assessed 2026-10-26, https://truthsignal.com/business/chicsoul.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/chicsoul.com