# Chewy (chewy.com)

Is chewy.com legit and trustworthy? Truth score 95 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

- Truth score: 95 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mixed, from Trustpilot · 13,355 reviews · rating not read; Reviews.io 3.67 · 728 reviews
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Category: Pet food and supplies
- Founded: 2011
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Domain age: 22 years
- Address: 7700 W Sunrise Blvd., Plantation, FL
- Email address: Not found
- Phone number: +1 800-672-4399
- Contact page: Not found
- Website: https://chewy.com/
- Social media: Facebook https://www.facebook.com/chewy, Instagram https://www.instagram.com/chewy/, X https://x.com/chewy, LinkedIn https://www.linkedin.com/company/2433416, TikTok https://www.tiktok.com/@chewy, YouTube https://www.youtube.com/channel/UCpWl2nwLDQQI4TTa1kJgxrg
- Latest YouTube video: They came dressed to impress and stayed for the snacks. Honestly… same. https://www.youtube.com/watch?v=g7N5P4sRlG0

## Summary

chewy.com publishes a contact phone number. Its website address was registered 22 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). No malware or phishing warnings found for its website. We could not find social media profiles or an email address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Company contact phone number is available (source: website)
- Its website address was registered 22 years ago (source: rdap)
- It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Social presence information was not found from our checks. (source: social)
- Email address information was not found from our checks. (source: website)

## How to check if chewy.com is legit

To check if chewy.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about chewy.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves Canada and the US; founded in 2011 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 22 years ago (Clear)
- Who they are: Website details: Company contact phone number is available (Clear)
- Reputation and track record: Customer reviews: 14,083 reviews across 2 platforms, rated 3.67 to 3.67 out of 5 (Clear)
- Reputation and track record: Visitor traffic: It is among the 5,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, TikTok, X and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Could not be checked this time

- social

## Cite

Truth Signal, Chewy: truth score 95 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/chewy.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/chewy.com