# Chegg (chegg.com)

Is chegg.com legit and trustworthy? Truth score 78 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 78 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 6,706 reviews · rating not read; SmartCustomer 2.2 · 454 reviews
- Claimed: no
- Assessed: 2026-10-18

## Summary

We read its about page. Its website address was registered 26 years ago, and is locked against transfer to someone else. It is among the 10,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 454 reviews on SmartCustomer average only 2.2 stars out of 5. We could not find an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read its about page (source: website)
- Its website address was registered 26 years ago (source: rdap)
- It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) (source: radar)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (454 on SmartCustomer), but it falls short with only 2.2 stars out of 5 (source: reviews)

## Not found

- Email address information was not found from our checks. (source: website)
- Phone number information was not found from our checks. (source: website)

## How to check if chegg.com is legit

To check if chegg.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about chegg.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; founded in 2005 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 26 years ago (Clear)
- Who they are: Website details: We read its about page (Clear). Pages found: about (https://chegg.com/about)
- Reputation and track record: Customer reviews: 7,160 reviews across 2 platforms, rated 2.2 to 2.2 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: It is among the 10,000 most-visited sites on the internet (Cloudflare Radar) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 26 years ago (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 579,828 followers on Facebook (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: One known data breach involving the company: Chegg, the latest 8 years ago (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from chegg.com's own pages.

- In their own words: “We strive to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. Our mission is to help every student achieve their best, in school and beyond. We strive to improve the overall return on investment in education by helping students learn more in less time and at a lower cost.” (https://chegg.com/about, from Common Crawl's copy saved 16 August 2026)

## Cite

Truth Signal, Chegg: truth score 78 out of 100, legitimacy confidence High, assessed 2026-10-18, https://truthsignal.com/business/chegg.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/chegg.com