# Cheap Flights, Compare Flights & Airline Deals (cheapflights.com)

Is cheapflights.com legit and trustworthy? Truth score 75 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 75 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot 1.0 · 497 reviews; SmartCustomer 1.4 · 78 reviews; BBB F · 0 of 6 resolved
- Claimed: no
- Assessed: 2026-10-15

## Summary

We read 2 of its pages: contact and privacy. Its website address was registered 29 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube), with its largest audience of 64,300 followers on X. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 497 reviews on Trustpilot average only 1.0 stars out of 5. Its 78 reviews on SmartCustomer average only 1.4 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 6 complaint(s) filed against business. Of its 6 complaints closed in three years, 0 were resolved to the customer's satisfaction. We could not find an address.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: policy about, policy terms read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 2 of its pages: contact and privacy (source: website)
- Its website address was registered 29 years ago (source: rdap)
- It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 64,300 followers on X (source: social)
- Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (497 on Trustpilot), but it falls short with only 1.0 stars out of 5 (source: reviews)
- A low number of independent reviews (78 on SmartCustomer), but it falls short with only 1.4 stars out of 5 (source: reviews)
- The Better Business Bureau rates it F, and does not accredit it; 0 of its 6 complaints closed in three years were resolved to the customer's satisfaction (source: bbb)

## Not found

- Address information was not found from our checks. (source: registry)

## How to check if cheapflights.com is legit

To check if cheapflights.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about cheapflights.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves Europe, the UK and the US; part of Booking Holdings; founded in 1996 (Wikipedia) · BBB rating F (For information)
- Who they are: Domain registration: Its website address was registered 29 years ago (Clear)
- Who they are: Website details: We read 2 of its pages: contact and privacy (Clear). Pages found: contact (https://cheapflights.com/contact-us), privacy (https://cheapflights.com/privacy)
- Reputation and track record: Customer reviews: Trustpilot 1.0 stars from 497 reviews · SmartCustomer 1.4 stars from 78 reviews (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (Google Chrome usage data) (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 28 years ago (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 64,300 followers on X (Clear)
- Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear)
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Cite

Truth Signal, Cheap Flights, Compare Flights & Airline Deals: truth score 75 out of 100, legitimacy confidence High, assessed 2026-10-15, https://truthsignal.com/business/cheapflights.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/cheapflights.com