# CHAIRUS (chairus.com)

Is chairus.com legit and trustworthy? Truth score 78 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 78 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 452 reviews; average 4.0
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Furniture
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 13 years
- Address: 1521 E Francis St, Ontario, CA 91761
- Email address: care@chairus.com
- Phone number: +1 833-574-6888
- Contact page: https://chairus.com/pages/contact-us
- Website: https://chairus.com/
- Social media: Facebook https://www.facebook.com/chairusfurniture, Instagram https://www.instagram.com/chairusfurniture/, TikTok https://www.tiktok.com/@chairus.com, YouTube https://www.youtube.com/@CHAIRUSFURNITURE
- Latest YouTube video: Stop Scrolling—This Swivel Dining Chair Is a Vibe https://www.youtube.com/watch?v=7DS97KQKq-I

## Summary

chairus.com's website address was registered 13 years ago, and is locked against transfer to someone else. Customers have left 452 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 13 years ago (source: rdap)
- Good independent reputation: 452 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Social presence information was not found from our checks. (source: social)

## How to check if chairus.com is legit

To check if chairus.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about chairus.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 13 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://chairus.com/pages/contact-us), about (https://chairus.com/pages/about-us), returns (https://chairus.com/pages/free-30-day-returns), delivery (https://chairus.com/pages/shipping), terms (https://chairus.com/policies/terms-of-service), privacy (https://chairus.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: Rated 4.0 stars out of 5 from 452 reviews on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Found: popularity among chrome users, first known user traffic, months with real traffic, of the last 24, traffic pattern and 2 more (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 15 years ago (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, TikTok and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from chairus.com's own pages.

- Ways to contact them: “For returns, please contact us via email.)” (https://www.chairus.com/pages/contact-us)
- In their own words: “It all started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. In an ever-evolving world of furniture, we recognized that while there are countless options for sofas, tables, and beds, finding the perfect chair—a piece that combines design, comfort, and functionality—was often overlooked. From our humble beginnings, Chairus was born with the vision of focusing on chairs.” (https://www.chairus.com/pages/about-us)
- How long you have to return: “If the size, color, style, or comfort isn't right for your space, eligible items may be returned within 30 days of delivery.” (https://www.chairus.com/pages/free-30-day-returns)
- Do returns cost anything: “Applicable return shipping costs and fees depend on the reason for your return.” (https://www.chairus.com/pages/free-30-day-returns)
- Faulty or damaged items: “If your product arrives damaged, has a verified manufacturing defect, or differs from what you ordered, contact us with photos or videos.” (https://www.chairus.com/pages/free-30-day-returns)
- Delivery cost: “Shipping Fees: Free shipping on all orders to shippable areas.” (https://www.chairus.com/pages/shipping)

## Could not be checked this time

- social

## Cite

Truth Signal, CHAIRUS: truth score 78 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/chairus.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/chairus.com