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ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Social presence on 4 platforms: facebook, instagram, linkedin, x; largest audience 309,292 followers on facebook","source":"social"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 22 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"SmartCustomer: rated 1.7 from 539 reviews","source":"reviews"},{"text":"Trustpilot: rated 4.0 from 16,151 reviews","source":"reviews"},{"text":"Better Business Bureau: rated A+, not accredited; 4,981 complaints closed in three years","source":"bbb"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 50,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"SmartCustomer: rated 1.7 from 539 reviews","source":"reviews"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-03T08:13:17.901366+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-03T08:13:10.418323+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-03T08:13:10.553041+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-09T19:03:23.476634+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-03T08:13:10.718485+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-03T08:13:10.587406+00:00","error":null},{"source":"ico","ok":false,"fetched_at":"2026-10-03T08:13:10.417449+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-03T08:13:10.881555+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-03T08:13:10.659934+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-03T08:13:15.906238+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-03T08:13:11.293207+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-03T08:13:10.576544+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-03T08:13:11.831045+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-03T08:13:13.204805+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-09T19:03:18.241743+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-03T08:13:11.279667+00:00","error":null}],"cost":{"gathering":0.07726,"score":0.00115,"total":0.07841},"claimed":false,"claimed_at":null,"summary_text":"carvana.com's website address was registered 22 years ago, and is locked against transfer to someone else. It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X), with its largest audience of 309,292 followers on Facebook. Customers have left 16,151 reviews on Trustpilot, averaging 4.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 539 reviews on SmartCustomer average only 1.7 stars out of 5. We could not find an address, an email address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 22 years ago","source":"rdap","plain":true},{"text":"Social presence on 4 platforms: facebook, instagram, linkedin, x; largest audience 309,292 followers on facebook","source":"social","plain":true},{"text":"Excellent independent reputation: 16,151 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (539 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry","plain":false},{"text":"Email address information was not found from our checks.","source":"website","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 2012 (Wikipedia) · BBB rating A+","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 22 years ago","good"],["Who they are","website","Website details","globe","Found: https enabled","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 4.0 stars from 16,151 reviews · SmartCustomer 1.7 stars from 539 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 22 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X); the largest audience is 309,292 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","4.0","16,151 reviews",false],["SmartCustomer","1.7","539 reviews",false],["BBB","A+","4,981 complaints in three years",false]],"found":{"registry":[["The Better Business Bureau rates it A+, and does not accredit it; 4,981 complaints closed in three years","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["Rated 4.0 stars out of 5 from 16,151 reviews on Trustpilot","good"],["Rated 1.7 stars out of 5 from 539 reviews on SmartCustomer","bad"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 50,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 22 years ago","source":"rdap"},{"text":"It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X); the largest audience is 309,292 followers on Facebook","source":"social"},{"text":"Excellent independent reputation: 16,151 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (539 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry"},{"text":"Email address information was not found from our checks.","source":"website"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is carvana.com legit and trustworthy? Truth score 91 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/carvana.com","assessed_at":"2026-10-09T19:03:23.512687+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Carvana: truth score 91 out of 100, legitimacy confidence High, assessed 2026-10-09, https://truthsignal.com/business/carvana.com"}}