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Shop new and used cars, sell your car, compare prices, and explore financing options to find your dream car today!","final_check":["policy_about","policy_privacy","state"],"address_note":null,"contact_form":true,"reviews_source":"SmartCustomer","reviews_total":385},"pages":{"contact":"https://cars.com/contact/","terms":"https://cars.com/about/terms/"},"answers":[{"url":"https://cars.com/contact/","kind":"contact","quote":"If you need to reach out, contact us by phone, chat, or leave feedback in the section below.","question":"Ways to contact them"}],"reviews":[{"url":"https://www.trustpilot.com/review/www.cars.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":83},{"url":"https://www.smartcustomer.com/reviews/cars.com","found":true,"label":"SmartCustomer","rating":3.0,"source":"reviews","reviews":301},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":"https://www.reviews.io/company-reviews/store/cars-com","found":true,"label":"Reviews.io","rating":5.0,"source":"reviews","reviews":1},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Pages read: contact, terms","source":"website"},{"text":"Domain registered 28 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Support email: support@cars.com","source":"website"},{"text":"Support phone: +1 312-508-6727","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 29 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 771,982 followers on facebook","source":"social"},{"text":"YouTube channel with 295,000 subscribers, 3586 videos, last upload 2026-10-06","source":"social"},{"text":"Reviews.io: rated 5.0 from 1 reviews","source":"reviews"},{"text":"SmartCustomer: rated 3.0 from 301 reviews","source":"reviews"},{"text":"Trustpilot: 83 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-07T13:32:31.573940+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-07T13:32:19.386500+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-07T13:32:19.628866+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-13T20:05:43.318545+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-07T13:32:19.675025+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-07T13:32:19.618406+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-07T13:32:26.919993+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-07T13:32:19.844268+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-07T13:32:19.697208+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-07T13:32:27.036021+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-07T13:32:20.782006+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-07T13:32:19.630322+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-07T13:32:21.882594+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-07T13:32:21.420005+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-13T20:05:35.847373+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-07T13:32:20.385809+00:00","error":null}],"cost":{"gathering":0.06226,"score":0.00092,"total":0.06318},"claimed":false,"claimed_at":null,"summary_text":"We read 2 of its pages: contact and terms. Its website address was registered 28 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). Customers have left 1 reviews on Reviews.io, averaging 5.0 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, terms","source":"website","plain":true},{"text":"Domain registered 28 years ago","source":"rdap","plain":true},{"text":"Among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"A not fully established independent reputation: 1 reviews on Reviews.io, rated 5.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 28 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: contact and terms","good"],["Reputation and track record","reviews","Customer reviews","star","83 reviews on Trustpilot · SmartCustomer 3.0 stars from 301 reviews","good"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 29 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 771,982 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"8 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","","83 reviews · rating not read",false],["SmartCustomer","3.0","301 reviews",false],["Reviews.io","5.0","1 reviews · not counted",true]],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 5.0 stars out of 5 from 1 reviews on Reviews.io","good"],["Rated 3.0 stars out of 5 from 301 reviews on SmartCustomer","good"],["83 reviews on Trustpilot","good"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 295,000 subscribers and 3586 videos, the latest uploaded on 6 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 2 of its pages: contact and terms","source":"website"},{"text":"Its website address was registered 28 years ago","source":"rdap"},{"text":"It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"A not fully established independent reputation: 1 reviews on Reviews.io, rated 5.0 stars out of 5","source":"reviews"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]]]},"answer":"Is cars.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/cars.com","assessed_at":"2026-10-13T20:05:43.622801+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Cars.com: truth score 83 out of 100, legitimacy confidence High, assessed 2026-10-13, https://truthsignal.com/business/cars.com"}}