{"domain":"cargurus.com","kind":"business","slug":null,"name":"CarGurus, Inc.","jurisdiction":null,"company_number":null,"assessed_at":"2026-10-11T10:04:03.340877+00:00","checked_at":"2026-10-11T10:04:03.028554+00:00","checking":false,"collection":[{"source":"bbb","last_attempt_at":"2026-10-05T14:56:52.600408+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:52.600408+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-05T14:56:42.769107+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:42.769107+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-05T14:56:42.862757+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:42.862757+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-11T10:04:03.028554+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-11T10:04:03.028554+00:00","deferred":false},{"source":"hibp","last_attempt_at":"2026-10-05T14:56:43.039296+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:43.039296+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-05T14:56:42.889366+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:42.889366+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-05T14:56:48.312316+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:48.312316+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-05T14:56:43.236863+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:43.236863+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-05T14:56:42.922915+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:42.922915+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-05T14:56:48.364422+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:48.364422+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-05T14:56:44.324184+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:44.324184+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-05T14:56:42.886687+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:42.886687+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-05T14:56:44.318739+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:44.318739+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-06T14:57:02.234206+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-06T14:57:02.234206+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-11T10:03:54.348329+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-11T10:03:54.348329+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-05T14:56:43.683341+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:56:43.683341+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":82,"warning":null,"customer_satisfaction":{"answer":0.44,"word":"mixed","reviews":[{"platform":"Trustpilot","rating":3.3,"reviews":1000},{"platform":"SmartCustomer","rating":2.2,"reviews":366}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.82,"business_legitimacy":0.84,"established_history":0.95,"identity_consistency":0.77,"independent_reputation":0.71,"real_customer_evidence":0.85},"warning_fact":{"fact":"Known data breaches found","value":1,"choice":"Known data breaches found: 1","confidence":0.82,"probabilities":{"none of these is material":0.09,"Known data breaches found: 1":0.91}},"warning_effect":{"choice":"none material","confidence":0.54,"probabilities":{"avoid":0.0,"be cautious":0.31,"none material":0.6900000000000001}},"enough_evidence":0.84,"customer_satisfaction":0.44},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"reject"},{"label":"Nameservers","value":"ns-107.awsdns-13.com, ns-1131.awsdns-13.org, ns-1569.awsdns-04.co.uk, ns-886.awsdns-46.net"},{"label":"Address","value":"151.101.129.55, 151.101.1.55, 151.101.65.55, 151.101.193.55"},{"label":"Certificate issuer","value":"GlobalSign nv-sa"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2027-01-10"}],"crux":[{"label":"Popularity among Chrome users","value":"top 5,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 5,000 sites"}],"hibp":[{"label":"Known data breaches found","value":1}],"rdap":[{"label":"Domain age","value":"27 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","linkedin","tiktok","x","youtube"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":true},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":true},{"label":"X page","value":true},{"label":"Social follower counts","value":{"total":2987051}},{"label":"YouTube channel","value":{"videos":1784,"subscribers":263000,"last_upload":"2026-10-02"}}],"reviews":[{"label":"Independent review platforms","value":2},{"label":"SmartCustomer rating","value":2.2},{"label":"SmartCustomer review count","value":366},{"label":"Trustpilot rating","value":3.3},{"label":"Trustpilot review count","value":1000}],"wayback":[{"label":"Website archive history","value":"25 years"},{"label":"Wikipedia page","value":"yes"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":null},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":"Found"},{"label":"BBB rating","value":"A+"},{"label":"BBB accredited","value":true},{"label":"BBB complaints closed in three years","value":6},{"label":"BBB complaints closed in twelve months","value":2},{"label":"BBB complaints resolved to the customer's satisfaction","value":1},{"label":"BBB complaint types","value":["Service or Repair Issues: 6"]},{"label":"BBB customer reviews","value":4},{"label":"BBB business started","value":"2020-06-17"},{"label":"BBB file opened","value":"2020-08-20"},{"label":"Type (Wikipedia)","value":"Public"},{"label":"Industry","value":"Internet; Automotive"},{"label":"Founded","value":"2006; 20 years ago"},{"label":"Revenue","value":"US$907 million (2025)"},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["its terms are governed by the laws of United States","its phone number starts +1","its postcode is a US zip code","its Better Business Bureau profile is a US listing"]},{"label":"Which countries the company serves","value":["US"]},{"label":"Why we believe that","value":["$ prices on its homepage"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":true},{"label":"Founding year and place as the encyclopaedia states it","value":"2006; 20 years ago"},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":"US$907 million (2025)"},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://cargurus.com/","copy":{"source":"Common Crawl","saved":"2026-09-16"}},{"label":"about/contact-us","url":"https://cargurus.com/about/contact-us"},{"label":"about/terms-of-use","url":"https://cargurus.com/about/terms-of-use"},{"label":"about/privacy-policy","url":"https://cargurus.com/about/privacy-policy"},{"label":"about/dealership-mode","url":"https://cargurus.com/about/dealership-mode"}],"hibp":[{"label":"CarGurus on Have I Been Pwned","url":"https://haveibeenpwned.com/Breach/CarGurus"}],"social":[{"label":"facebook","url":"https://www.facebook.com/cargurus","followers":2453272,"metric":"followers","via":"site"},{"label":"instagram","url":"https://instagram.com/cargurus","followers":236000,"metric":"followers","via":"site"},{"label":"x","url":"https://www.twitter.com/cargurus","followers":null,"metric":null,"via":"site"},{"label":"linkedin","url":"https://www.linkedin.com/company/cargurus","followers":34779,"metric":"followers","via":"site"},{"label":"youtube","url":"https://www.youtube.com/cargurus","followers":263000,"metric":"subscribers","via":"site"},{"label":"tiktok","url":"https://www.tiktok.com/@cargurus","followers":null,"metric":null,"via":"site"}],"reviews":[{"label":"SmartCustomer","url":"https://www.smartcustomer.com/reviews/cargurus.com"},{"label":"Trustpilot","url":"https://www.trustpilot.com/review/cargurus.com"}],"wayback":[{"label":"Wikipedia","url":"https://en.wikipedia.org/wiki/CarGurus"}],"registry":[{"label":"BBB profile","url":"https://www.bbb.org/us/il/countryside/profile/new-car-dealers/countryside-mitsubishi-0654-1000012339"}]},"summary":{"icon":"https://static-assets.cargurus.com/images/site-cars/gfx/icons/new-cg-favicon-1_b5ae83193dea553cecf7f5ee814e769569410f541952ddeb06b7a7e679972822.png","logo":null,"based":"US","email":"support@cargurus.com","image":null,"phone":"+1 800-227-4878","title":"Buy & Sell Cars | Millions Listed, Prices & Deal Ratings | CarGurus","years":"27 years","rating":3.3,"serves":["US"],"address":"1001 Boylston Street, 16th Floor, Boston, MA 02115","reviews":1000,"contact_url":"https://cargurus.com/about/contact-us","description":"Unbiased car reviews and over a million opinions and photos from real people. Use CarGurus to find the best used car deals.","final_check":null,"address_note":null,"contact_form":false,"reviews_source":"Trustpilot","reviews_total":1366},"pages":{"contact":"https://cargurus.com/about/contact-us","about":"https://cargurus.com/about/dealership-mode","terms":"https://cargurus.com/about/terms-of-use","privacy":"https://cargurus.com/about/privacy-policy"},"answers":[{"url":"https://cargurus.com/about/dealership-mode","kind":"about","quote":"Compare cars, check your final price estimate, and find your best deal on the lot. Stay up to date when prices drop or new cars match your search. I have now purchased 3 vehicles using the CarGurus App.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/cargurus.com","found":true,"label":"Trustpilot","rating":3.3,"source":"reviews","reviews":1000},{"url":"https://www.smartcustomer.com/reviews/cargurus.com","found":true,"label":"SmartCustomer","rating":2.2,"source":"reviews","reviews":366},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[{"title":"CarGurus","date":"2026-02-14","accounts":12461887,"data":["Email addresses","IP addresses","Names","Phone numbers","Physical addresses"],"about":"In February 2026, the automotive marketplace CarGurus was the target of a data breach attributed to the threat actor ShinyHunters. Following an attempted extortion, the data was published publicly and contained more than 12M email addresses across multiple files including user account ID mappings, finance pre-qualification application data and dealer account and subscription information. Impacted data also included names, phone numbers, physical and IP addresses, and auto finance application outcomes.","url":"https://haveibeenpwned.com/Breach/CarGurus"}],"reasons":[{"text":"Pages read: contact, about, terms, privacy","source":"website"},{"text":"Domain registered 27 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Support email: support@cargurus.com","source":"website"},{"text":"Support phone: +1 800-227-4878","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 25 years ago","source":"wayback"},{"text":"Social presence on 6 platforms: facebook, instagram, linkedin, tiktok, x, youtube; largest audience 2,453,272 followers on facebook","source":"social"},{"text":"YouTube channel with 263,000 subscribers, 1784 videos, last upload 2026-10-02","source":"social"},{"text":"SmartCustomer: rated 2.2 from 366 reviews","source":"reviews"},{"text":"Trustpilot: rated 3.3 from 1,000 reviews","source":"reviews"},{"text":"Better Business Bureau: rated A+, accredited; 6 complaints closed in three years, 1 of them resolved to the customer's satisfaction","source":"bbb"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"}],"concerns":[{"text":"1 known data breach(es): CarGurus","source":"hibp"},{"text":"SmartCustomer: rated 2.2 from 366 reviews","source":"reviews"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-05T14:56:52.600408+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-05T14:56:42.769107+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-05T14:56:42.862757+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-11T10:04:03.028554+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-05T14:56:43.039296+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-05T14:56:42.889366+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-05T14:56:48.312316+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-05T14:56:43.236863+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-05T14:56:42.922915+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-05T14:56:48.364422+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-05T14:56:44.324184+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-05T14:56:42.886687+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-05T14:56:44.318739+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-06T14:57:02.234206+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-11T10:03:54.348329+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-05T14:56:43.683341+00:00","error":null}],"cost":{"gathering":0.03613,"score":0.00138,"total":0.03751},"claimed":false,"claimed_at":null,"summary_text":"We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. It is among the 5,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 366 reviews on SmartCustomer average only 2.2 stars out of 5.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, terms, privacy","source":"website","plain":true},{"text":"Domain registered 27 years ago","source":"rdap","plain":true},{"text":"Among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (366 on SmartCustomer), but it falls short with only 2.2 stars out of 5","source":"reviews","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US; founded in 2006 (Wikipedia) · BBB rating A+","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 27 years ago","good"],["Who they are","website","Website details","globe","We read 4 of its pages: contact, about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 3.3 stars from 1,000 reviews · SmartCustomer 2.2 stars from 366 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 25 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 2,453,272 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","One known data breach involving the company: CarGurus","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","3.3","1,000 reviews",false],["SmartCustomer","2.2","366 reviews",false],["BBB","A+","1 of 6 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it A+, and accredits it; 1 of its 6 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 3.3 stars out of 5 from 1,000 reviews on Trustpilot","good"],["Rated 2.2 stars out of 5 from 366 reviews on SmartCustomer","bad"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 263,000 subscribers and 1784 videos, the latest uploaded on 2 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 4 of its pages: contact, about, terms and privacy","source":"website"},{"text":"Its website address was registered 27 years ago","source":"rdap"},{"text":"It is among the 5,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (366 on SmartCustomer), but it falls short with only 2.2 stars out of 5","source":"reviews"}]]]},"answer":"Is cargurus.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/cargurus.com","assessed_at":"2026-10-11T10:04:03.340877+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Cargurus, Inc.: truth score 82 out of 100, legitimacy confidence High, assessed 2026-10-11, https://truthsignal.com/business/cargurus.com"}}