{"domain":"carewell.com","kind":"business","slug":null,"name":"Carewell Family, Inc.","jurisdiction":"us","company_number":null,"assessed_at":"2026-10-24T19:14:36.957786+00:00","checked_at":"2026-10-24T19:14:36.635132+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-10-24T19:13:48.138970+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:48.138970+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-10-24T19:14:27.267837+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"category","last_attempt_at":"2026-10-24T19:14:27.653369+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:14:27.653369+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-10-24T19:13:47.710666+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:47.710666+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-24T19:13:42.785929+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:42.785929+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-24T19:13:43.073554+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:43.073554+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-24T19:14:36.635132+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:14:36.635132+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-10-24T19:13:42.587980+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-10-24T19:13:42.236837+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:42.236837+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-24T19:13:43.309911+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:43.309911+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-10-24T19:14:27.278544+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:14:27.278544+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-24T19:13:47.609927+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:47.609927+00:00","deferred":false},{"source":"news","last_attempt_at":"2026-10-24T19:13:47.710744+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":true},{"source":"opendata","last_attempt_at":"2026-10-24T19:13:42.786434+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:42.786434+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-10-24T19:13:42.785496+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:42.785496+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-24T19:13:47.726071+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:47.726071+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-24T19:13:43.036654+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:43.036654+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-24T19:13:47.809150+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"regulators","last_attempt_at":"2026-10-24T19:13:47.609738+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:47.609738+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-24T19:14:08.153945+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:14:08.153945+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-24T19:13:42.942794+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:42.942794+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-24T19:14:13.339100+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:14:13.339100+00:00","deferred":false},{"source":"trustindex","last_attempt_at":"2026-10-24T19:13:49.113099+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:49.113099+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-24T19:13:42.779424+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:42.779424+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-24T19:13:47.702688+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-24T19:13:47.702688+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-24T19:13:43.085736+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false}],"purchase_confidence":"HIGH","truth_score":80,"judged_score":80,"owner_proof":null,"warning":null,"customer_satisfaction":{"answer":0.83,"word":"mostly satisfied","reviews":[{"platform":"Trustpilot","rating":4.0,"reviews":1650,"rounded":true}]},"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.95,"business_legitimacy":0.61,"established_history":0.9,"identity_consistency":0.6,"independent_reputation":0.9,"real_customer_evidence":0.87},"warning_fact":null,"warning_effect":null,"enough_evidence":0.92,"customer_satisfaction":0.83},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"none"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"ns1.bigcommerce.com, ns2.bigcommerce.com, ns3.bigcommerce.com"},{"label":"Address","value":"64.239.109.1"},{"label":"Certificate issuer","value":"Let's Encrypt"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2026-11-25"}],"crux":[{"label":"Popularity among Chrome users","value":"top 500,000 sites"},{"label":"First known user traffic","value":"2021-02 or earlier"},{"label":"Months with real traffic, of the last 24","value":24},{"label":"Traffic pattern","value":"sustained"},{"label":"Rank jump in the last 12 months","value":"none"},{"label":"Rank drop in the last 12 months","value":"none"},{"label":"Popularity across the internet","value":"top 200,000 sites"}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"19 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":["facebook","instagram","linkedin","tiktok","youtube"]},{"label":"Facebook page","value":true},{"label":"Instagram page","value":true},{"label":"TikTok page","value":true},{"label":"YouTube page","value":true},{"label":"LinkedIn page","value":true},{"label":"X page","value":null},{"label":"Social follower counts","value":{"total":9402}},{"label":"YouTube channel","value":{"videos":171,"subscribers":2150,"last_upload":"2025-10-17"}}],"reviews":[{"label":"Independent review platforms","value":1},{"label":"Trustpilot rating","value":4.0},{"label":"Trustpilot review count","value":1650}],"wayback":[{"label":"Website archive history","value":null}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":true},{"label":"Shipping page found","value":true},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["the site's structured data states its country","its terms are governed by the laws of DELAWARE","its phone number starts +1","its postcode is a US zip code"]},{"label":"Which countries the company serves","value":["US"]},{"label":"Why we believe that","value":["$ prices on its homepage","its delivery page says it ships to the US"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":null},{"label":"Founding year and place as the encyclopaedia states it","value":null},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://carewell.com/"},{"label":"returns","url":"https://carewell.com/returns/"},{"label":"shipping","url":"https://carewell.com/shipping/"},{"label":"our-story","url":"https://carewell.com/our-story/"},{"label":"contact-us","url":"https://carewell.com/contact-us/"},{"label":"privacy-policy","url":"https://carewell.com/privacy-policy/"},{"label":"terms-conditions","url":"https://carewell.com/terms-conditions/"}],"social":[{"label":"facebook","url":"https://facebook.com/carewellfamily/","followers":null,"metric":null,"via":"site"},{"label":"instagram","url":"https://instagram.com/carewellfamily/","followers":7230,"metric":"followers","via":"site"},{"label":"x","url":null,"followers":null,"metric":null,"via":null},{"label":"linkedin","url":"https://www.linkedin.com/company/carewellfamily","followers":null,"metric":null,"via":"site"},{"label":"youtube","url":"https://www.youtube.com/channel/UCuVhI6qXZKJ4U1NqTaics3g","followers":2150,"metric":"subscribers","via":"site"},{"label":"tiktok","url":"https://www.tiktok.com/@carewellofficial","followers":22,"metric":"followers","via":"search"}],"reviews":[{"label":"Trustpilot","url":"https://www.trustpilot.com/review/carewell.com"}]},"summary":{"icon":"https://carewell.com/favicon.ico?favicon.1ogz97xi29re0.ico","kept":null,"logo":null,"site":null,"based":"US","email":"support@carewell.com","image":"https://cdn.builder.io/api/v1/image/assets%2F3a5958f65346417f9899d3c37529e3c7%2Fbbfab659c3494c6798a3761178ad97e4","offer":{"Ways to get help":{"url":"https://track.carewell.com/","page":"Track My Order"},"In their own words":{"url":"https://www.carewell.com/","page":"Its homepage","text":"Shop home healthcare supplies like adult diapers, nutrition shakes & first aid. Get 30% off first Autoship. Friendly customer service. Helpful caregiver articles.","quote":true}},"phone":"+1 800-696-2273","title":"Carewell - Medical Supply Store - Free Delivery - Save 30%","years":null,"rating":4.0,"serves":["US"],"address":"1825 Ponce De Leon Blvd, 311, Miami","details":{"Sells":"Physical goods","Sells to":"The public","Kind of seller":"Sells its own goods or services","Licensed trade":"Medical, dental or pharmacy"},"reviews":1650,"category":"Medical equipment and mobility aids","domain_age":"19 years","contact_url":"https://carewell.com/contact-us/","description":"Shop home healthcare supplies like adult diapers, nutrition shakes & first aid. Get 30% off first Autoship. Friendly customer service. Helpful caregiver articles.","final_check":null,"address_note":null,"contact_form":false,"reviews_source":"Trustpilot","contact_unopened":null,"reviews_total":1650},"pages":{"contact":"https://carewell.com/contact-us/","about":"https://carewell.com/our-story/","returns":"https://carewell.com/returns/","shipping":"https://carewell.com/shipping/","terms":"https://carewell.com/terms-conditions/","privacy":"https://carewell.com/privacy-policy/"},"answers":[{"url":"https://www.carewell.com/contact-us/","kind":"contact","quote":"Call Us: (800) 696-2273 Text Us: (806) 855-8556","question":"Phone support"},{"url":"https://www.carewell.com/returns/","kind":"returns","quote":"Most products sold by Carewell that are in new condition and returned within 30 days of the sale date are eligible for a refund or exchange.","question":"How long you have to return"},{"url":"https://www.carewell.com/returns/","kind":"returns","quote":"For most eligible products, returns are free and do not incur shipping costs.","question":"Do returns cost anything"},{"url":"https://www.carewell.com/returns/","kind":"returns","quote":"However, if the product arrives damaged or defective, you may request a replacement.","question":"Faulty or damaged items"},{"url":"https://www.carewell.com/shipping/","kind":"shipping","quote":"For most eligible products, returns are free and do not incur shipping costs.","question":"Delivery cost"}],"reviews":[{"url":"https://www.trustpilot.com/review/carewell.com","found":true,"label":"Trustpilot","rating":4.0,"source":"reviews","reviews":1650,"rounded":true},{"url":null,"found":false,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":{"id":"3Je7ti3Usdo","title":"Carewell commercial: Kris’s caregiving story","url":"https://www.youtube.com/watch?v=3Je7ti3Usdo","embeddable":true},"privacy":{"also":[],"points":[{"key":"location","text":"Collects where you are.","quote":"Geolocation data."}],"policy":"https://www.carewell.com/privacy-policy/","consent":null,"trackers":[{"name":"Google Tag Manager","text":"Loads other tracking tools, which may not be listed here."}],"elsewhere":null},"reasons":[{"text":"Domain registered 19 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, tiktok, youtube; largest audience 7,230 followers on instagram","source":"social"},{"text":"Pages read: contact, about, returns, shipping, terms, privacy","source":"website"},{"text":"Support email: support@carewell.com","source":"website"},{"text":"Support phone: +1 800-696-2273","source":"website"},{"text":"Email authentication configured: SPF, DMARC (none), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"YouTube channel with 2,150 subscribers, 171 videos, last upload 2025-10-17","source":"social"},{"text":"Trustpilot: rated 4.0 from 1,650 reviews","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 200,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-10-24T19:13:48.138970+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-10-24T19:14:27.267837+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-10-24T19:14:27.653369+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-10-24T19:13:47.710666+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-10-24T19:13:42.785929+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-10-24T19:13:43.073554+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-24T19:14:36.635132+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-10-24T19:13:42.587980+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-24T19:13:42.236837+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-24T19:13:43.309911+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-10-24T19:14:27.278544+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-10-24T19:13:47.609927+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-10-24T19:13:47.710744+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-10-24T19:13:42.786434+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-10-24T19:13:42.785496+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-10-24T19:13:47.726071+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-24T19:13:43.036654+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-10-24T19:13:47.809150+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-10-24T19:13:47.609738+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-24T19:14:08.153945+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-24T19:13:42.942794+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-10-24T19:14:13.339100+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-10-24T19:13:49.113099+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-24T19:13:42.779424+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-10-24T19:13:47.702688+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-10-24T19:13:43.085736+00:00","error":null,"why":null}],"cost":{"gathering":0.00313,"score":0.00023,"total":0.00336},"claimed":false,"claimed_at":null,"summary_text":"carewell.com's website address was registered 19 years ago, and is locked against transfer to someone else. It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and YouTube), with its largest audience of 7,230 followers on Instagram. Customers have left 1,650 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. We could not find an archive history for its website.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 19 years ago","source":"rdap","plain":true},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, tiktok, youtube; largest audience 7,230 followers on instagram","source":"social","plain":true},{"text":"Great independent reputation: 1,650 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 19 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 4.0 stars out of 5 from 1,650 reviews on Trustpilot","good"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","nothing known","none"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and YouTube); the largest audience is 7,230 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"7 clear · 1 not found · 2 for information","held":null,"satisfaction":[["Trustpilot","4","1,650 reviews",false]],"average":"4.0","found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 2,150 subscribers and 171 videos, the latest uploaded on 17 Oct 2025","good"]],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 19 years ago","source":"rdap"},{"text":"It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and YouTube); the largest audience is 7,230 followers on Instagram","source":"social"},{"text":"Great independent reputation: 1,650 reviews on Trustpilot, rated 4.0 stars out of 5","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Web history and authority information was not found from our checks.","source":"wayback"}]]]},"answer":"Is carewell.com legit and trustworthy? Truth score 80 out of 100, high truth signals: 7 of 10 public checks clear, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/carewell.com","assessed_at":"2026-10-24T19:14:36.957786+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Carewell: truth score 80 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/carewell.com"}}