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ICO (UK data-protection fee payer)","source":"ico"}],"concerns":[{"text":"DMARC policy is none: spoofed mail is reported, not rejected","source":"dns"},{"text":"Addresses differ between sources","source":"facts"}],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-11-13T00:45:50.814060+00:00","error":null,"why":null},{"source":"bbb","ok":true,"fetched_at":"2026-11-13T00:45:48.240357+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-11-13T00:45:43.732214+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-11-13T00:45:48.925588+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-11-13T00:45:42.633976+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-11-13T00:45:43.382521+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-11-13T00:45:59.108311+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-11-13T00:45:43.721668+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-11-13T00:45:43.208630+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-11-13T00:45:45.855891+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-11-13T00:45:49.205915+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-11-13T00:45:42.577405+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-11-13T00:45:42.637253+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-11-13T00:45:46.766323+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-11-13T00:45:43.619071+00:00","error":null,"why":null},{"source":"registry","ok":true,"fetched_at":"2026-11-13T00:45:45.580708+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-11-13T00:45:48.826935+00:00","error":null,"why":null},{"source":"reviews","ok":true,"fetched_at":"2026-11-13T00:45:56.621647+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-11-13T00:45:43.532373+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-11-13T00:46:29.773739+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-11-13T00:45:48.116780+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-13T00:45:44.143341+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-13T00:45:51.041129+00:00","error":null,"why":null},{"source":"wikipedia","ok":null,"fetched_at":"2026-11-13T00:45:43.931970+00:00","error":null,"why":null}],"history":[{"at":"2026-11-13","kind":"first","sources":{"read":24,"of":24},"score":88,"band":"HIGH","judged":true,"changes":[],"date":"13 November 2026","label":"First check","detail":null,"score_text":"Score 88, High truth signals","note":"Nothing earlier to compare with"}],"trend":[{"month":"2026-11","score":88,"followers":97164,"change":null,"new":[],"points":434}],"cost":{"gathering":0.00135,"score":0.00021,"total":0.00156},"claimed":false,"claimed_at":null,"history_reports":[{"month":"2026-11","score":88,"band":"HIGH","url":"https://truthsignal.com/business/candymail.co.uk/report/2026-11.md"}],"summary_text":"candymail.co.uk is run by Candymail Group LTD, an active UK company registered at Companies House 9 years ago. Its website address was registered 6 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. We could not find a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"GB registered company (active), incorporated 9 years ago","source":"companies_house","plain":true},{"text":"Domain registered 6 years ago","source":"rdap","plain":true},{"text":"Trustpilot: a review page exists","source":"reviews","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"sources_agree":[{"label":"Address","value":"21 Yallop Avenue, Gorleston, Great Yarmouth, NR31 6HD, England","sources":[{"source":"Companies House","value":"NR31 6HD","state":"agrees"},{"source":"Its website","value":"NR31 0NN","state":"differs"},{"source":"OpenStreetMap","value":null,"state":"not found"},{"source":"Web Data Commons","value":null,"state":"not found"}],"differ":"Sources give different addresses"},{"label":"Company name","value":"CANDYMAIL GROUP LTD","sources":[{"source":"Companies House","value":"CANDYMAIL GROUP LTD","state":"agrees"},{"source":"Its website","value":"Candy Mail UK","state":"differs"}],"differ":"Sources give different names"}],"page":{"rows":[["Who they are","registry","Company details","building","An active UK company registered at Companies House, set up 9 years ago","good"],["Who they are","rdap","Domain registration","clock","Its website address was registered 6 years ago","good"],["Who they are","website","Website details","globe","We read 6 of its pages: contact, about, returns, delivery, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews, accreditations and complaints","star","It has a review page on Trustpilot","good"],["Reputation and track record","appstore","App Store","smartphone","Its app, Candy Mail UK, is on Apple's App Store, rated 4.9 out of 5 from 470 ratings, counted in the reviews total.","info"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 9 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 4 social media platforms (Facebook, Instagram, TikTok and YouTube); the largest audience is 51,297 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is only partly protected: mail forged in its name is reported but not blocked","good"]],"tally":"9 clear · 2 for information","held":null,"satisfaction":[["App Store","4.9","470 ratings · read 13 November 2026",false]],"bbb":[],"average":"4.9","average_sum":"(7 × 3.5 + 4.9 × 470 (App Store)) ÷ (7 + 470) = 4.9, to one decimal place","also":[["Trustpilot","https://uk.trustpilot.com/review/candymail.co.uk"]],"trustpilot":"https://uk.trustpilot.com/review/candymail.co.uk","found":{"registry":[["Its registered office at Companies House is 21 Yallop Avenue, Gorleston, Great Yarmouth, NR31 6HD, England","good"],["Its latest accounts at Companies House run to 31 August 2026","good"],["It has filed at Companies House regularly for the last five years, with no gap longer than 15 months","good"],["Registered with the Information Commissioner's Office (ICO) to handle personal data","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[],"appstore":[],"crux":[["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[["Its YouTube channel has 367 subscribers and 102 videos, the latest uploaded on 13 Jul 2025","good"]],"safe_browsing":[],"hibp":[],"dns":[["Its email identifies its real senders, but mail forged in its name is not blocked","good"]]},"provided":[],"sections":[["Positives","good",[{"text":"An active UK company registered at Companies House, set up 9 years ago","source":"companies_house"},{"text":"Its website address was registered 6 years ago","source":"rdap"},{"text":"It has a review page on Trustpilot","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is candymail.co.uk legit and trustworthy? Truth score 88 out of 100, high truth signals: 9 public checks clear, 2 for information. Legitimacy confidence: high. App experience: mostly satisfied, medium confidence. Customer satisfaction: insufficient evidence.","edits":[],"edits_recent":{"days":90,"count":0,"fields":[]},"advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/candymail.co.uk","assessed_at":"2026-11-13T00:46:30.091560+00:00","licence":"Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan","licence_url":"https://truthsignal.com/terms","cite_as":"Truth Signal, Candymail UK: truth score 88 out of 100, legitimacy confidence High, assessed 2026-11-13, https://truthsignal.com/business/candymail.co.uk"}}