# BSTN (bstn.com)

Is bstn.com legit and trustworthy? Truth score 84 out of 100, high truth signals: 6 of 11 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 84 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 13,335 reviews; SmartCustomer 1.5 · 7 reviews; App Store 4.8 · 116 ratings; average 4.0
- Claimed: no
- Assessed: 2026-10-25

## Business details

- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 24 years
- Address: BSTN Store GmbH -BSTN Retoure - Kuehler Weg 200 82065 Baierbrunn
- Email address: service@bstn.com
- Phone number: +49 89 54320073
- Contact page: Not found
- Website: https://bstn.com/
- Social media: Instagram https://www.instagram.com/bstnstore/, TikTok https://www.tiktok.com/@bstnstore

## Summary

bstn.com's website address was registered 24 years ago. It is on 2 social media platforms (Instagram and TikTok), with its largest audience of 1,000,000 followers on Instagram. Customers have left 13,335 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 7 reviews on SmartCustomer average only 1.5 stars out of 5. We could not find an archive history for its website.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: about, contact pages linked: the site's own pages name them in a link or heading, but no such page was read.

## Positives

- Its website address was registered 24 years ago (source: rdap)
- It is on 2 social media platforms (Instagram and TikTok); the largest audience is 1,000,000 followers on Instagram (source: social)
- Excellent independent reputation: 13,335 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (7 on SmartCustomer), but it falls short with only 1.5 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)

## How to check if bstn.com is legit

To check if bstn.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about bstn.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 24 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: returns, delivery, terms and privacy (Clear). Pages found: returns (https://bstn.com/uk_en/return), delivery (https://bstn.com/uk_en/service/shipping), terms (https://bstn.com/uk_en/terms-and-conditions), privacy (https://bstn.com/uk_en/privacy-policy)
- Reputation and track record: Customer reviews: Rated 1.5 stars out of 5 from 7 reviews on SmartCustomer (Be cautious)
- Reputation and track record: App Store: Its app, BSTN Store, is on Apple's App Store, rated 4.8 out of 5 from 116 ratings. App ratings are not counted as reviews. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 2 social media platforms (Instagram and TikTok); the largest audience is 1,000,000 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from bstn.com's own pages.

- How long you have to return: “If you would like to make use of your right to return, you can easily register your return within 14 days via our returns portal.” (https://www.bstn.com/uk_en/return)
- Delivery cost: “All deliveries to the United Kingdom and Switzerland include a duty-free delivery service.” (https://www.bstn.com/uk_en/service/shipping)
- Who you're buying from: “(3) If the customer is a merchant, legal entity under public law or public law special fund, shall have exclusive jurisdiction for all disputes arising from this contract is our registered office.” (https://www.bstn.com/uk_en/terms-and-conditions)

## Cite

Truth Signal, BSTN: truth score 84 out of 100, legitimacy confidence High, assessed 2026-10-25, https://truthsignal.com/business/bstn.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/bstn.com