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Our company has come a long way since its inception as a small start-up and has now grown to become the go-to platform for millions of travelers worldwide. Booksi powered by Monster Reservations Group has traveled over 1 million customers and has over 40,000+ Verified Past Customers reviews by Google Reviews.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/booksi.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":"https://www.smartcustomer.com/reviews/booksi.com","found":true,"label":"SmartCustomer","rating":1.7,"source":"reviews","reviews":191},{"url":null,"found":false,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[],"reasons":[{"text":"Domain registered 21 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Pages read: about, terms, privacy","source":"website"},{"text":"Support email: support@booksi.com","source":"website"},{"text":"Support phone: +1 844-211-9332","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 24 years ago","source":"wayback"},{"text":"No known company data breach","source":"hibp"},{"text":"Social presence on 1 platforms: x","source":"social"},{"text":"SmartCustomer: rated 1.7 from 191 reviews","source":"reviews"},{"text":"Trustpilot: a review page exists","source":"reviews"},{"text":"Real visitors since 2023-02","source":"crux"}],"concerns":[{"text":"SmartCustomer: rated 1.7 from 191 reviews","source":"reviews"},{"text":"Better Business Bureau: rated F, not accredited; 45 complaints closed in three years, 13 of them resolved to the customer's satisfaction","source":"bbb"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-05T14:35:20.530552+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-05T14:35:08.614291+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-05T14:35:08.666776+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-10T10:05:34.567945+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-05T14:35:08.884434+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-05T14:35:08.726270+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-05T14:35:09.245481+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-05T14:35:09.278620+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-05T14:35:08.775722+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-05T14:35:09.596668+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-05T14:35:09.697012+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-05T14:35:08.786927+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-05T14:35:09.838698+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-06T14:35:38.819323+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-10T10:05:31.825154+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-05T14:35:09.454702+00:00","error":null}],"cost":{"gathering":0.03136,"score":0.00138,"total":0.03274},"claimed":false,"claimed_at":null,"summary_text":"booksi.com's website address was registered 21 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 191 reviews on SmartCustomer average only 1.7 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it F, its lowest grade, for: Failure to respond to 12 complaint(s) filed against business. Of its 45 complaints closed in three years, 13 were resolved to the customer's satisfaction.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 21 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (191 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews","plain":false},{"text":"Better Business Bureau: rated F, not accredited; 45 complaints closed in three years, 13 of them resolved to the customer's satisfaction","source":"bbb","plain":true}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the UK and the US · BBB rating F","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 21 years ago","good"],["Who they are","website","Website details","globe","We read 3 of its pages: about, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","Rated 1.7 stars out of 5 from 191 reviews on SmartCustomer","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people have visited its website since February 2023","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 24 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 1 social media platforms (X)","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["SmartCustomer","1.7","191 reviews",false],["BBB","F","13 of 45 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it F, and does not accredit it; 13 of its 45 complaints closed in three years were resolved to the customer's satisfaction","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["It has a review page on Trustpilot","good"]],"crux":[],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 21 years ago","source":"rdap"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A substantial number of independent reviews (191 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews"},{"text":"The Better Business Bureau rates it F, and does not accredit it; 13 of its 45 complaints closed in three years were resolved to the customer's satisfaction","source":"bbb"}]]]},"answer":"Is booksi.com legit and trustworthy? Truth score 66 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/booksi.com","assessed_at":"2026-10-10T10:05:34.877333+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Booksi: truth score 66 out of 100, legitimacy confidence Medium, assessed 2026-10-10, https://truthsignal.com/business/booksi.com"}}