# Bitrefill (United Kingdom) (bitrefill.com)

Is bitrefill.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 6 of 11 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 82 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 2,950 reviews; SmartCustomer 2.8 · 6 reviews; App Store 4.5 · 92 ratings; average 4.0
- Claimed: no
- Assessed: 2026-10-24

## Business details

- Sells: Digital products
- Sells to: The public
- Licensed trade: Financial services or credit
- Domain age: 12 years
- Address: 651 N Broad St, Suite 206, Middletown, New Castle, DE, 19709
- Email address: support@bitrefill.com
- Phone number: Not found
- Contact page: https://www.bitrefill.com/api/accounts/zendesk/sso?return_to=https%3A%2F%2Fbitrefill.zendesk.com%2Fhc%2Frequests%2Fnew%3Fticket_form_id%3D18637868541330 (linked from the site's own pages; we could not open it)
- Website: https://bitrefill.com/
- Social media: Facebook https://www.facebook.com/bitrefillofficial, Instagram https://instagram.com/bitrefill/, X https://twitter.com/bitrefill, LinkedIn https://linkedin.com/company/bitrefill, TikTok https://tiktok.com/@bitrefillofficial, YouTube https://youtube.com/@Bitrefill-Crypto
- Latest YouTube video: 25 August 2026 https://www.youtube.com/watch?v=KDiU5utreyM

## Summary

bitrefill.com's website address was registered 12 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 14,000 followers on Instagram. Customers have left 2,950 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 6 reviews on SmartCustomer average only 2.8 stars out of 5. We could not find an archive history for its website or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: contact page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- Its website address was registered 12 years ago (source: rdap)
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 14,000 followers on Instagram (source: social)
- Great independent reputation: 2,950 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (6 on SmartCustomer), but it falls short with only 2.8 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Phone number information was not found from our checks. (source: website)

## How to check if bitrefill.com is legit

To check if bitrefill.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about bitrefill.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: nothing known (For information)
- Who they are: Domain registration: Its website address was registered 12 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: returns, terms and privacy (Clear). Pages found: returns (https://bitrefill.com/hc/en-us/articles/360019310740-What-is-our-refund-policy), terms (https://bitrefill.com/terms/), privacy (https://bitrefill.com/privacy/)
- Reputation and track record: Customer reviews: Rated 2.8 stars out of 5 from 6 reviews on SmartCustomer (Be cautious)
- Reputation and track record: App Store: Its app, Bitrefill: eSIMs & Gift Cards, is on Apple's App Store, rated 4.5 out of 5 from 92 ratings. App ratings are not counted as reviews. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 14,000 followers on Instagram (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from bitrefill.com's own pages.

- Who you're buying from: “Bitrefill offers an eSIM product branded “Bitrefill eSIM” that is powered by ESIM Go Limited, a company incorporated under the laws of England and Wales, whose company number is 12465777 and whose registered office is at Office 6, Guardian House, 7 North Bar Street, Banbury, Oxfordshire, England, OX16 0TB (henceforth known as the “Supplier” for the purposes of this section).” (https://www.bitrefill.com/terms/)

## Cite

Truth Signal, Bitrefill (United Kingdom): truth score 82 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/bitrefill.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/bitrefill.com