# Bitfinex (bitfinex.com)

Is bitfinex.com legit and trustworthy? Truth score 79 out of 100, high truth signals: 6 of 10 public checks clear, 1 to be cautious about, 1 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 79 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Reviews.io 1.56 · 236 reviews; average 1.6
- Claimed: no
- Assessed: 2026-10-31

## Business details

- Category: Cryptocurrency exchange or wallet
- Founded: 2012
- Sells: Services
- Sells to: The public and businesses
- Kind of seller: Sells its own goods or services
- Licensed trade: Financial services or credit
- Domain age: 14 years
- Address: Not found
- Email address: Not found
- Phone number: Not found
- Contact page: https://cs.bitfinex.com (linked from the site's own pages; we could not open it)
- Website: https://bitfinex.com/
- Social media: X https://x.com/bitfinex, LinkedIn https://www.linkedin.com/company/bitfinex/, YouTube https://www.youtube.com/@BitfinexExchange
- Latest YouTube video: How to Margin Trade on Bitfinex | Step-by-Step Tutorial https://www.youtube.com/watch?v=ObTaIs8r3y8

## Summary

We read 3 of its pages: about, terms and privacy. Its website address was registered 14 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. Be cautious: its 236 reviews on Reviews.io average only 1.56 stars out of 5. We could not find social media profiles, an address, an email address or a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: contact page linked: the site's own pages name it in a link or heading, but no such page was read.

## Positives

- We read 3 of its pages: about, terms and privacy (source: website)
- Its website address was registered 14 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (236 on Reviews.io), but it falls short with only 1.56 stars out of 5 (source: reviews)

## Not found

- Social presence information was not found from our checks. (source: social)
- Address information was not found from our checks. (source: registry)
- Email address information was not found from our checks. (source: website)
- Phone number information was not found from our checks. (source: website)

## How to check if bitfinex.com is legit

To check if bitfinex.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about bitfinex.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Founded in 2012 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 14 years ago (Clear)
- Who they are: Website details: We read 3 of its pages: about, terms and privacy (Clear). Pages found: about (https://bitfinex.com/about), terms (https://bitfinex.com/legal/derivative/terms/), privacy (https://bitfinex.com/legal/privacy/)
- Reputation and track record: Customer reviews: Rated 1.56 stars out of 5 from 236 reviews on Reviews.io (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on LinkedIn, X and YouTube (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from bitfinex.com's own pages.

- In their own words: “To be fully in control you must have trust in your foundation. In order to succeed, the best traders need a platform built on security and resilience. With Bitfinex, you trade with confidence, backed by our legacy of reliability - even in the most volatile of markets.” (https://www.bitfinex.com/about)

## Could not be checked this time

- social

## Cite

Truth Signal, Bitfinex: truth score 79 out of 100, legitimacy confidence High, assessed 2026-10-31, https://truthsignal.com/business/bitfinex.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/bitfinex.com