# BioGaia (biogaia.com)

Is biogaia.com legit and trustworthy? Truth score 74 out of 100, high truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.

- Truth score: 74 out of 100
- Legitimacy confidence: high
- Claimed: no
- Assessed: 2026-11-04

## Business details

- Category: Vitamins and supplements
- Founded: 1990
- Sells: Physical goods
- Kind of seller: Sells its own goods or services
- Domain age: 28 years
- Address: 2900 Brannon Ave Saint Louis, MO 63139
- Email address: support@biogaia.se
- Phone number: +1 877-776-0101
- Contact page: https://biogaia.com/pages/contact-us
- Website: https://biogaia.com/
- Social media: Facebook https://www.facebook.com/BioGaiaUSA/, Instagram https://www.instagram.com/biogaiausa/, YouTube https://www.youtube.com/@BioGaiaAB
- Latest YouTube video: BioGaia® France – Émission #FOCUSBUSINESS Le Figaro https://www.youtube.com/watch?v=Z-mLzWhOeZY

## Summary

We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 28 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find customer reviews, visitor traffic figures or a customer rating.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

Final check: phone read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing.

## Positives

- We read 5 of its pages: contact, about, returns, terms and privacy (source: website)
- Its website address was registered 28 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Customer reviews information was not found from our checks. (source: reviews)
- Visitor traffic information was not found from our checks. (source: crux)
- Reviews information was not found from our checks. (source: reviews)

## How to check if biogaia.com is legit

To check if biogaia.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about biogaia.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves 6 countries; founded in 1990 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 28 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, about, returns, terms and privacy (Clear). Pages found: contact (https://biogaia.com/pages/contact-us), about (https://biogaia.com/pages/our-story), returns (https://biogaia.com/policies/refund-policy), terms (https://biogaia.com/policies/terms-of-service), privacy (https://biogaia.com/policies/privacy-policy)
- Reputation and track record: Customer reviews: We could not check what its customer reviews say. (Not found)
- Reputation and track record: Visitor traffic: We have no information on this. (Not found)
- Reputation and track record: Web history, truth checks and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram and YouTube; their follower counts are unknown because the profile search could not run (For information)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## Proof of ownership

What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it.

- DNS record: Not added yet (+3 possible)
- Email at its own domain: Not added yet (+1 possible)
- Lets our checker read it: Not added yet (+1 possible)

Points added to its truth score: 0 of 5

## Checks we have made

Newest first, since 4 November 2026.

- 4 November 2026: First check. Score 74, High truth signals. Nothing earlier to compare with.

## What its pages say

Quoted word for word from biogaia.com's own pages.

- How long you have to return: “Product returned within 30 days of receipt by customer and meeting policy requirements will be processed without transaction or unit fees.” (https://www.biogaia.com/policies/refund-policy)

## Could not be checked this time

- Social presence

## Cite

Truth Signal, BioGaia: truth score 74 out of 100, legitimacy confidence High, assessed 2026-11-04, https://truthsignal.com/business/biogaia.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: https://truthsignal.com/business/biogaia.com.json