{"domain":"biogaia.com","kind":"business","slug":null,"name":"BioGaia","jurisdiction":"us","company_number":null,"assessed_at":"2026-11-04T16:16:10.484915+00:00","checked_at":"2026-11-04T16:16:10.193410+00:00","checking":false,"collection":[{"source":"appstore","last_attempt_at":"2026-11-04T16:16:01.482683+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:16:01.482683+00:00","deferred":false},{"source":"bbb","last_attempt_at":"2026-11-04T16:16:00.562781+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"category","last_attempt_at":"2026-11-04T16:16:03.544432+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:16:03.544432+00:00","deferred":false},{"source":"charity","last_attempt_at":"2026-11-04T16:16:00.226245+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:16:00.226245+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-11-04T16:15:56.727515+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:15:56.727515+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-11-04T16:15:56.953470+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:15:56.953470+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-11-04T16:16:10.193410+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:16:10.193410+00:00","deferred":false},{"source":"google_places","last_attempt_at":"2026-11-04T16:15:56.461128+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"hibp","last_attempt_at":"2026-11-04T16:15:56.192012+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:15:56.192012+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-11-04T16:16:00.647565+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:16:00.647565+00:00","deferred":false},{"source":"hygiene","last_attempt_at":"2026-11-04T16:16:03.301050+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:16:03.301050+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-11-04T16:15:59.861196+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:15:59.861196+00:00","deferred":false},{"source":"news","last_attempt_at":"2026-11-04T16:16:00.356390+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"opendata","last_attempt_at":"2026-11-04T16:15:56.736760+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:15:56.736760+00:00","deferred":false},{"source":"places","last_attempt_at":"2026-11-04T16:15:56.728442+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:15:56.728442+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-11-04T16:15:57.588918+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:15:57.588918+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-11-04T16:15:57.259313+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:15:57.259313+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-11-04T16:16:01.140091+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"regulators","last_attempt_at":"2026-11-04T16:15:59.860648+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:15:59.860648+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-11-04T16:15:56.701069+00:00","last_attempt_ok":false,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-11-04T16:15:57.130811+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:15:57.130811+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-11-04T16:15:57.621865+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":null,"deferred":false},{"source":"trustindex","last_attempt_at":"2026-11-04T16:16:03.291988+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:16:03.291988+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-11-04T16:15:56.696182+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:15:56.696182+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-11-04T16:16:00.220274+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:16:00.220274+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-11-04T16:16:01.220770+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-11-04T16:16:01.220770+00:00","deferred":false}],"purchase_confidence":"HIGH","truth_score":74,"judged_score":74,"owner_proof":{"points":0,"max":5,"on_hold":false,"proofs":[{"proof":"dns","name":"DNS record","status":"possible","points":3},{"proof":"email","name":"Email at its own domain","status":"possible","points":1},{"proof":"robots","name":"Lets our checker read it","status":"possible","points":1}]},"warning":null,"customer_satisfaction":null,"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.94,"business_legitimacy":0.86,"established_history":0.97,"identity_consistency":0.84,"independent_reputation":0.64,"real_customer_evidence":0.18},"warning_fact":null,"warning_effect":null,"enough_evidence":0.84,"customer_satisfaction":null},"points":{"dns":[{"label":"MX records","value":true},{"label":"SPF record","value":true},{"label":"DKIM key","value":true},{"label":"DMARC record","value":true},{"label":"DMARC policy","value":"reject"},{"label":"Security certificate browsers warn about","value":false},{"label":"Nameservers","value":"ernest.ns.cloudflare.com, fish.ns.cloudflare.com"},{"label":"Address","value":"23.227.38.65"},{"label":"Certificate issuer","value":"Let's Encrypt"},{"label":"Certificate type","value":"DV"},{"label":"Certificate expires","value":"2027-01-12"}],"crux":[{"label":"Popularity among Chrome users","value":null},{"label":"First known user traffic","value":null},{"label":"Months with real traffic, of the last 24","value":null},{"label":"Traffic pattern","value":null},{"label":"Rank jump in the last 12 months","value":null},{"label":"Rank drop in the last 12 months","value":null}],"hibp":[{"label":"Known data breaches found","value":0}],"rdap":[{"label":"Domain age","value":"28 years"},{"label":"Domain transfer lock enabled","value":true}],"social":[{"label":"Social platforms with discovered profiles","value":null},{"label":"Facebook page","value":null},{"label":"Instagram page","value":null},{"label":"TikTok page","value":null},{"label":"YouTube page","value":null},{"label":"LinkedIn page","value":null},{"label":"X page","value":null},{"label":"Social follower counts","value":null},{"label":"YouTube channel","value":{"videos":170,"subscribers":1950,"last_upload":"2026-11-03"}}],"reviews":[{"label":"Independent review platforms","value":null},{"label":"Independent review platform rating","value":null},{"label":"Independent review platform review count","value":null}],"wayback":[{"label":"Website archive history","value":null},{"label":"Wikipedia page","value":"yes"}],"website":[{"label":"HTTPS enabled","value":true},{"label":"Contact email or contact form available","value":true},{"label":"Contact phone number found","value":true},{"label":"Terms page found","value":true},{"label":"Contact page found","value":true},{"label":"Privacy page found","value":true},{"label":"Returns page found","value":true},{"label":"Shipping page found","value":null},{"label":"Sources agreeing on postcode","value":null}],"registry":[{"label":"Company found in official company register","value":null},{"label":"Registered company name","value":null},{"label":"Company status","value":null},{"label":"Company status detail","value":null},{"label":"Company age","value":null},{"label":"Registered address","value":null},{"label":"Accounts overdue","value":null},{"label":"Confirmation statement overdue","value":null},{"label":"Insolvency history","value":null},{"label":"Registered office in dispute","value":null},{"label":"Filing history consistent","value":null},{"label":"Whether registered company activity matches the website","value":null},{"label":"ICO data-protection fee payer","value":null},{"label":"Type (Wikipedia)","value":"aktiebolag"},{"label":"Founded","value":"1990"},{"label":"Better Business Bureau profile","value":null},{"label":"Companies House registration","value":"N/A, not a UK company"},{"label":"Data protection registration (ICO)","value":"N/A, not a UK company"},{"label":"VAT number","value":"N/A"},{"label":"Where the company is based","value":"US"},{"label":"Why we believe that","value":["the site's structured data states its country","its postcode is a US zip code"]},{"label":"Which countries the company serves","value":["Australia","Canada","UK","New Zealand","US","Worldwide"]},{"label":"Why we believe that","value":["$ prices on its homepage","it publishes pages for 5 countries (hreflang)","its pages say it works in 100 or more countries"]}],"wikipedia":[{"label":"Wikipedia page about the company","value":true},{"label":"Founding year and place as the encyclopaedia states it","value":"1990"},{"label":"Headcount as the encyclopaedia states it, with its year","value":null},{"label":"Revenue as the encyclopaedia states it, with its year","value":null},{"label":"Parent company","value":null}],"safe_browsing":[{"label":"Malware or phishing threat status","value":[]}]},"links":{"website":[{"label":"homepage","url":"https://biogaia.com/"},{"label":"pages/our-story","url":"https://biogaia.com/pages/our-story"},{"label":"pages/contact-us","url":"https://biogaia.com/pages/contact-us"},{"label":"policies/refund-policy","url":"https://biogaia.com/policies/refund-policy"},{"label":"policies/privacy-policy","url":"https://biogaia.com/policies/privacy-policy"},{"label":"policies/terms-of-service","url":"https://biogaia.com/policies/terms-of-service"}],"social":[{"label":"facebook","url":"https://www.facebook.com/BioGaiaUSA/","followers":null,"metric":null,"via":"site"},{"label":"instagram","url":"https://www.instagram.com/biogaiausa/","followers":null,"metric":null,"via":"site"},{"label":"x","url":null,"followers":null,"metric":null,"via":"unsearched"},{"label":"linkedin","url":null,"followers":null,"metric":null,"via":"unsearched"},{"label":"youtube","url":"https://www.youtube.com/@BioGaiaAB","followers":1950,"metric":"subscribers","via":"site"},{"label":"tiktok","url":null,"followers":null,"metric":null,"via":"unsearched"}],"wayback":[{"label":"Wikipedia","url":"https://en.wikipedia.org/wiki/BioGaia"}]},"summary":{"icon":"https://www.biogaia.com/cdn/shop/files/HappyGaia_Yellow_32x32.svg?v=1686903714","kept":null,"logo":null,"site":null,"based":"US","email":"support@biogaia.se","image":"https://www.biogaia.com/cdn/shop/files/BioGaia_1200_x_628.jpg?v=1757694133","offer":{"Ways to get help":{"url":"https://www.biogaia.com/pages/contact-us","page":"Contact us"},"In their own words":{"url":"https://www.biogaia.com/","page":"Its homepage","text":"Each BioGaia product contain unique Lactobacillus reuteri strains that provide their own distinct health benefits. Learn more about BioGaia Probiotics!","quote":true}},"phone":"+1 877-776-0101","title":"BioGaia | Groundbreaking Probiotics Driven By Science","years":null,"rating":null,"serves":["AU","CA","GB","NZ","US","WW"],"address":"2900 Brannon Ave Saint Louis, MO 63139","details":{"Sells":"Physical goods","Founded":"1990","Kind of seller":"Sells its own goods or services"},"reviews":null,"category":"Vitamins and supplements","domain_age":"28 years","contact_url":"https://biogaia.com/pages/contact-us","description":"Each BioGaia product contain unique Lactobacillus reuteri strains that provide their own distinct health benefits. Learn more about BioGaia Probiotics!","final_check":["phone"],"address_note":null,"contact_form":false,"reviews_source":null,"contact_unopened":null,"reviews_total":null},"pages":{"contact":"https://biogaia.com/pages/contact-us","about":"https://biogaia.com/pages/our-story","returns":"https://biogaia.com/policies/refund-policy","terms":"https://biogaia.com/policies/terms-of-service","privacy":"https://biogaia.com/policies/privacy-policy"},"answers":[{"url":"https://www.biogaia.com/policies/refund-policy","kind":"returns","quote":"Product returned within 30 days of receipt by customer and meeting policy requirements will be processed without transaction or unit fees.","question":"How long you have to return"}],"reviews":[{"url":null,"found":null,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"SmartCustomer","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"G2","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Feefo","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Trustindex","rating":null,"source":"reviews","reviews":null},{"url":null,"found":null,"label":"Google","rating":null,"source":"reviews","reviews":null}],"breaches":[],"news":[],"youtube_video":{"id":"Z-mLzWhOeZY","title":"BioGaia® France – Émission #FOCUSBUSINESS Le Figaro","url":"https://www.youtube.com/watch?v=Z-mLzWhOeZY","embeddable":true},"privacy":{"also":[],"points":[{"key":"shared","text":"Shares your data with other companies.","quote":"We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance."}],"policy":"https://www.biogaia.com/policies/privacy-policy","consent":null,"trackers":[{"name":"Google Ads","text":"Tracks what you do to show you Google adverts."},{"name":"Hotjar","text":"Records how you move, scroll and click on the page."},{"name":"Klaviyo","text":"Tracks what you look at, for its marketing emails."}],"elsewhere":null},"reasons":[{"text":"Pages read: contact, about, returns, terms, privacy","source":"website"},{"text":"Domain registered 28 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Support email: support@biogaia.se","source":"website"},{"text":"Support phone: +1 877-776-0101","source":"website"},{"text":"Email authentication configured: SPF, DMARC (reject), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"No known company data breach","source":"hibp"},{"text":"The profile search could not run, so the platforms and follower counts are unknown; the site links to facebook, instagram, youtube","source":"social"},{"text":"YouTube channel with 1,950 subscribers, 170 videos, last upload 2026-11-03","source":"social"}],"concerns":[],"evidence":[{"source":"appstore","ok":true,"fetched_at":"2026-11-04T16:16:01.482683+00:00","error":null,"why":null},{"source":"bbb","ok":false,"fetched_at":"2026-11-04T16:16:00.562781+00:00","error":null,"why":null},{"source":"category","ok":true,"fetched_at":"2026-11-04T16:16:03.544432+00:00","error":null,"why":null},{"source":"charity","ok":true,"fetched_at":"2026-11-04T16:16:00.226245+00:00","error":null,"why":null},{"source":"crux","ok":true,"fetched_at":"2026-11-04T16:15:56.727515+00:00","error":null,"why":null},{"source":"dns","ok":true,"fetched_at":"2026-11-04T16:15:56.953470+00:00","error":null,"why":null},{"source":"final_check","ok":true,"fetched_at":"2026-11-04T16:16:10.193410+00:00","error":null,"why":null},{"source":"google_places","ok":null,"fetched_at":"2026-11-04T16:15:56.461128+00:00","error":null,"why":null},{"source":"hibp","ok":true,"fetched_at":"2026-11-04T16:15:56.192012+00:00","error":null,"why":null},{"source":"homepage","ok":true,"fetched_at":"2026-11-04T16:16:00.647565+00:00","error":null,"why":null},{"source":"hygiene","ok":true,"fetched_at":"2026-11-04T16:16:03.301050+00:00","error":null,"why":null},{"source":"ico","ok":true,"fetched_at":"2026-11-04T16:15:59.861196+00:00","error":null,"why":null},{"source":"news","ok":false,"fetched_at":"2026-11-04T16:16:00.356390+00:00","error":null,"why":null},{"source":"opendata","ok":true,"fetched_at":"2026-11-04T16:15:56.736760+00:00","error":null,"why":null},{"source":"places","ok":true,"fetched_at":"2026-11-04T16:15:56.728442+00:00","error":null,"why":null},{"source":"radar","ok":true,"fetched_at":"2026-11-04T16:15:57.588918+00:00","error":null,"why":null},{"source":"rdap","ok":true,"fetched_at":"2026-11-04T16:15:57.259313+00:00","error":null,"why":null},{"source":"registry","ok":null,"fetched_at":"2026-11-04T16:16:01.140091+00:00","error":null,"why":null},{"source":"regulators","ok":true,"fetched_at":"2026-11-04T16:15:59.860648+00:00","error":null,"why":null},{"source":"reviews","ok":false,"fetched_at":"2026-11-04T16:15:56.701069+00:00","error":null,"why":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-11-04T16:15:57.130811+00:00","error":null,"why":null},{"source":"social","ok":true,"fetched_at":"2026-11-04T16:15:57.621865+00:00","error":null,"why":null},{"source":"trustindex","ok":true,"fetched_at":"2026-11-04T16:16:03.291988+00:00","error":null,"why":null},{"source":"wayback","ok":true,"fetched_at":"2026-11-04T16:15:56.696182+00:00","error":null,"why":null},{"source":"website","ok":true,"fetched_at":"2026-11-04T16:16:00.220274+00:00","error":null,"why":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-11-04T16:16:01.220770+00:00","error":null,"why":null}],"history":[{"at":"2026-11-04","kind":"first","sources":{"read":26,"of":26},"score":74,"band":"HIGH","judged":true,"changes":[],"date":"4 November 2026","label":"First check","detail":null,"score_text":"Score 74, High truth signals","note":"Nothing earlier to compare with"}],"cost":{"gathering":0.00184,"score":0.00013,"total":0.00197},"claimed":false,"claimed_at":null,"summary_text":"We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 28 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find customer reviews, visitor traffic figures or a customer rating.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, about, returns, terms, privacy","source":"website","plain":true},{"text":"Domain registered 28 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Not found","none",[{"text":"Customer reviews information was not found from our checks.","source":"reviews","plain":false},{"text":"Visitor traffic information was not found from our checks.","source":"crux","plain":false},{"text":"Reviews information was not found from our checks.","source":"reviews","plain":false}]]],"missing":["social"],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves 6 countries; founded in 1990 (Wikipedia)","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 28 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: contact, about, returns, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","We could not check what its customer reviews say.","none"],["Reputation and track record","crux","Visitor traffic","eye","We have no information on this.","none"],["Reputation and track record","wayback","Web history, truth checks and authority","history","Found: wikipedia page","good"],["Reputation and track record","social","Social presence","users","Its website links to its profiles on Facebook, Instagram and YouTube; their follower counts are unknown because the profile search could not run","info"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"6 clear · 2 not found · 2 for information","held":null,"satisfaction":[],"average":null,"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[],"crux":[],"wayback":[],"social":[["Its YouTube channel has 1,950 subscribers and 170 videos, the latest uploaded on 3 Nov 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 5 of its pages: contact, about, returns, terms and privacy","source":"website"},{"text":"Its website address was registered 28 years ago","source":"rdap"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Not found","none",[{"text":"Customer reviews information was not found from our checks.","source":"reviews"},{"text":"Visitor traffic information was not found from our checks.","source":"crux"},{"text":"Reviews information was not found from our checks.","source":"reviews"}]]]},"answer":"Is biogaia.com legit and trustworthy? Truth score 74 out of 100, high truth signals: 6 of 10 public checks clear, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/biogaia.com","assessed_at":"2026-11-04T16:16:10.484915+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, BioGaia: truth score 74 out of 100, legitimacy confidence High, assessed 2026-11-04, https://truthsignal.com/business/biogaia.com"}}