# BikeExchange USA (bikeexchange.com)

Is bikeexchange.com legit and trustworthy? Truth score 74 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: not enough reviews to say.

- Truth score: 74 out of 100
- Legitimacy confidence: high
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Bicycles
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Marketplace
- Licensed trade: No licence normally needed
- Domain age: 28 years
- Address: 829 Riverside Drive, Suite 125, Asheville, NC 28801
- Email address: info@bikeexchange.com
- Phone number: +1 949-344-2444
- Contact page: https://bikeexchange.com/en-US/contact-us
- Website: https://bikeexchange.com/
- Social media: Facebook https://www.facebook.com/Bikeexchangeco/, X https://x.com/bikeExchange

## Summary

bikeexchange.com's website address was registered 28 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. We could not find a customer rating.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- Its website address was registered 28 years ago (source: rdap)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Not found

- Reviews information was not found from our checks. (source: reviews)

## How to check if bikeexchange.com is legit

To check if bikeexchange.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about bikeexchange.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 28 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://bikeexchange.com/en-US/contact-us), about (https://bikeexchange.com/en-US/company/about-us), returns (https://bikeexchange.com/en-US/service/returns), delivery (https://bikeexchange.com/en-US/service/shipping-delivery), terms (https://bikeexchange.com/en-US/service/terms-conditions), privacy (https://bikeexchange.com/service/privacy)
- Reputation and track record: Customer reviews: It has a review page on Trustpilot (Clear)
- Reputation and track record: Visitor traffic: Real people visited its website in 22 of the last 24 months (For information)
- Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 27 years ago (Clear)
- Reputation and track record: Social presence: It is on 2 social media platforms (Facebook and X); the largest audience is 168,155 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is only partly protected: mail forged in its name is reported but not blocked (Clear)

## What its pages say

Quoted word for word from bikeexchange.com's own pages.

- In their own words: “BikeExchange USA is a specialized online marketplace for bikes, e-bikes, and cycling accessories. The platform aggregates offers from independent bike dealers across the United States and makes models, pricing, and availability transparently comparable. BikeExchange connects digital reach with the expertise of trusted local bike shops.” (https://www.bikeexchange.com/en-US/company/about-us)
- Faulty or damaged items: “If your product arrives faulty or damaged, you must notify BikeExchange or the seller within fourteen (14) days of receipt using our claims form .” (https://www.bikeexchange.com/en-US/service/returns)
- Delivery cost: “Shipping costs are calculated by the value of the order, size and weight of the product, and the shipping carrier used by the seller.” (https://www.bikeexchange.com/en-US/service/shipping-delivery)

## Could not be checked this time

- bbb

## Cite

Truth Signal, BikeExchange USA: truth score 74 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/bikeexchange.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/bikeexchange.com