# Betabrand (betabrand.com)

Is betabrand.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 88 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 65 reviews · rating not read; SmartCustomer 2.5 · 194 reviews
- Claimed: no
- Assessed: 2026-11-03

## Business details

- Category: Women's clothing
- Founded: 2005
- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 26 years
- Address: 1031 S. Broadway, #350 LA, CA 90015
- Email address: info@betabrand.com
- Phone number: Not found
- Contact page: https://betabrand.com/pages/contact
- Website: https://betabrand.com/
- Social media: Facebook https://www.facebook.com/betabrand, Instagram https://www.instagram.com/betabrand_hq, X https://x.com/betabrand, LinkedIn https://www.linkedin.com/company/betabrand, TikTok https://www.tiktok.com/@betabrand_

## Summary

We read 6 of its pages: contact, about, returns, delivery, terms and privacy. Its website address was registered 26 years ago, and is locked against transfer to someone else. It has 65 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 194 reviews on SmartCustomer average only 2.5 stars out of 5. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 6 of its pages: contact, about, returns, delivery, terms and privacy (source: website)
- Its website address was registered 26 years ago (source: rdap)
- 65 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (194 on SmartCustomer), but it falls short with only 2.5 stars out of 5 (source: reviews)

## Not found

- Phone number information was not found from our checks. (source: website)

## How to check if betabrand.com is legit

To check if betabrand.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about betabrand.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves Australia, Europe and the US; founded in 2005 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 26 years ago (Clear)
- Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://betabrand.com/pages/contact), about (https://betabrand.com/pages/about), returns (https://betabrand.com/pages/betabrand-returns-exchanges), delivery (https://betabrand.com/pages/shipping-policies), terms (https://betabrand.com/pages/promotions), privacy (https://betabrand.com/pages/privacy-policy)
- Reputation and track record: Customer reviews: 259 reviews across 2 platforms, rated 2.5 to 2.5 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, TikTok and X); the largest audience is 519,290 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from betabrand.com's own pages.

- In their own words: “Betabrand was born as a Silicon Valley experiment that refused to play nice with the fashion industry. While everyone else was churning out cookie-cutter basics, we were busy asking, “Why does workwear suck so much?” and then fixing it. Fast-forward: we’re now the go-to online spot for women who want clothes that look sharp but feel like pajamas.” (https://www.betabrand.com/pages/about)
- How long you have to return: “Returns/exchanges must be initiated within 30 days of the original delivery date.” (https://www.betabrand.com/pages/betabrand-returns-exchanges)
- Delivery cost: “Shipping charges are calculated based on your merchandise total after discounts have been applied and before taxes.” (https://www.betabrand.com/pages/shipping-policies)

## Cite

Truth Signal, Betabrand: truth score 88 out of 100, legitimacy confidence High, assessed 2026-11-03, https://truthsignal.com/business/betabrand.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/betabrand.com