# AVADirect Custom Computers (avadirect.com) Is avadirect.com legit and trustworthy? Truth score 58 out of 100, mixed truth signals: 5 of 10 public checks clear, 1 to be cautious about, 2 not found, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied. - Truth score: 58 out of 100 - Legitimacy confidence: mixed - Customer satisfaction: mostly dissatisfied, from Trustpilot · 30 reviews · rating not read; SmartCustomer 2.3 · 16 reviews - Claimed: no - Assessed: 2026-10-30 ## Business details - Category: Computers and laptops - Memberships: ISO 9001 (Claimed by the business, not checked.) https://www.avadirect.com/About-Us - Sells: Physical goods - Sells to: The public and businesses - Kind of seller: Sells its own goods or services - Licensed trade: No licence normally needed - Domain age: 23 years - Address: 2045 Midway Dr, Twinsburg OH 44087 - Email address: sales@avadirect.com - Phone number: +1 866-766-4629 - Contact page: https://avadirect.com/Contact - Website: https://avadirect.com/ - Social media: TikTok https://www.tiktok.com/@avadirect, YouTube https://www.youtube.com/@avadirect - Latest YouTube video: Don't miss out on scary good deals during AVADirects Halloween sale! #custompc #pcbuild #gaming #pcs https://www.youtube.com/watch?v=uD8eQBHCLUY ## Summary avadirect.com's website address was registered 23 years ago, and is locked against transfer to someone else. No malware or phishing warnings found for its website. Be cautious: its 16 reviews on SmartCustomer average only 2.3 stars out of 5. We could not find an archive history for its website or social media profiles. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ## Positives - Its website address was registered 23 years ago (source: rdap) - No malware or phishing warnings found for its website (source: safe_browsing) ## Be cautious - A low number of independent reviews (16 on SmartCustomer), but it falls short with only 2.3 stars out of 5 (source: reviews) ## Not found - Web history and authority information was not found from our checks. (source: wayback) - Social presence information was not found from our checks. (source: social) ## How to check if avadirect.com is legit To check if avadirect.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about avadirect.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit). - Who they are: Company details: Based in the US; serves Canada, the US and Worldwide (For information) - Who they are: Domain registration: Its website address was registered 23 years ago (Clear) - Who they are: Website details: We read 6 of its pages: contact, about, returns, delivery, terms and privacy (Clear). Pages found: contact (https://avadirect.com/Contact), about (https://avadirect.com/About-Us), returns (https://avadirect.com/Support/Refunds-Exchanges), delivery (https://avadirect.com/Page/shipping), terms (https://avadirect.com/Terms-of-Use), privacy (https://avadirect.com/Privacy) - Reputation and track record: Customer reviews: 46 reviews across 2 platforms, rated 2.3 to 2.3 out of 5 (Be cautious) - Reputation and track record: Visitor traffic: Real people visited its website in 18 of the last 24 months (For information) - Reputation and track record: Web history and authority: nothing known (Not found) - Reputation and track record: Social presence: Its website links to its profiles on Facebook, Instagram, LinkedIn, TikTok, X and YouTube (Not found) - Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. - Safety: Data breach history: No known data breach involving the company (Clear) - Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear) ## What its pages say Quoted word for word from avadirect.com's own pages. - In their own words: “25+ years of building custom computer solutions for the everyday user, businesses, educational institutions, and government entities. After spending a few years attending tradeshows and live-assembling custom computers with on-hand components, Alex Sonis sought to expand and bring his custom-built computers online. Tired of limiting customers with smaller stock options, Alex forged ahead and founded AVADirect Custom Computers in 2000.” (https://www.avadirect.com/About-Us) - How long you have to return: “As long as it's within 15 days after delivery, you can use the Email Us form to request a Return Authorization number.” (https://www.avadirect.com/Support/Refunds-Exchanges) - Faulty or damaged items: “If you received a promotional item that is defective, or a promotional shirt that does not fit, please contact our Technical Support Department for assistance in exchanging the product.” (https://www.avadirect.com/Support/Refunds-Exchanges) - Delivery cost: “\nIn order to receive free shipping you must apply the coupon code on the cart/checkout page that becomes available only after meeting the cost and location requirements.” (https://www.avadirect.com/Page/shipping) ## Could not be checked this time - social, bbb ## Cite Truth Signal, AVADirect Custom Computers: truth score 58 out of 100, legitimacy confidence Mixed, assessed 2026-10-30, https://truthsignal.com/business/avadirect.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/avadirect.com