{"domain":"aura.com","kind":"business","slug":null,"name":"Aura","jurisdiction":"us","company_number":null,"assessed_at":"2026-10-11T02:03:51.165478+00:00","checked_at":"2026-10-11T02:03:50.837155+00:00","checking":false,"collection":[{"source":"bbb","last_attempt_at":"2026-10-05T14:53:28.582169+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:28.582169+00:00","deferred":false},{"source":"crux","last_attempt_at":"2026-10-05T14:53:26.940981+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:26.940981+00:00","deferred":false},{"source":"dns","last_attempt_at":"2026-10-05T14:53:27.037335+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:27.037335+00:00","deferred":false},{"source":"final_check","last_attempt_at":"2026-10-11T02:03:50.837155+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-11T02:03:50.837155+00:00","deferred":false},{"source":"hibp","last_attempt_at":"2026-10-05T14:53:27.221500+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:27.221500+00:00","deferred":false},{"source":"homepage","last_attempt_at":"2026-10-05T14:53:27.833448+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:27.833448+00:00","deferred":false},{"source":"ico","last_attempt_at":"2026-10-05T14:53:27.793973+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:27.793973+00:00","deferred":false},{"source":"radar","last_attempt_at":"2026-10-05T14:53:27.829212+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:27.829212+00:00","deferred":false},{"source":"rdap","last_attempt_at":"2026-10-05T14:53:27.216067+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:27.216067+00:00","deferred":false},{"source":"registry","last_attempt_at":"2026-10-05T14:53:28.186346+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:28.186346+00:00","deferred":false},{"source":"reviews","last_attempt_at":"2026-10-05T14:53:28.377443+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:28.377443+00:00","deferred":false},{"source":"safe_browsing","last_attempt_at":"2026-10-05T14:53:27.132696+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:27.132696+00:00","deferred":false},{"source":"social","last_attempt_at":"2026-10-05T14:53:28.751486+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:28.751486+00:00","deferred":false},{"source":"wayback","last_attempt_at":"2026-10-05T14:53:28.915802+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:28.915802+00:00","deferred":false},{"source":"website","last_attempt_at":"2026-10-11T02:03:44.569746+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-11T02:03:44.569746+00:00","deferred":false},{"source":"wikipedia","last_attempt_at":"2026-10-05T14:53:27.997231+00:00","last_attempt_ok":true,"last_attempt_error":null,"last_success_at":"2026-10-05T14:53:27.997231+00:00","deferred":false}],"purchase_confidence":"MEDIUM","truth_score":63,"warning":null,"customer_satisfaction":null,"judgement":{"model":null,"reason":null,"answers":{"purchase_safety":0.73,"business_legitimacy":0.61,"established_history":0.91,"identity_consistency":0.52,"independent_reputation":0.5,"real_customer_evidence":0.51},"warning_fact":{"fact":"Known 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833-412-8725","title":"Protect Your Identity, Credit & Privacy: Aura Official Site","years":"31 years","rating":1.5,"serves":["US"],"address":"250 Northern Avenue Suite 300, Boston","reviews":2,"contact_url":"https://aura.com/contact","description":"All-in-one protection from identity theft and other online scams for the whole family. Works across devices. Plans start at $10 per month.","final_check":null,"address_note":null,"contact_form":false,"reviews_source":"SmartCustomer","reviews_total":7},"pages":{"contact":"https://aura.com/contact","about":"https://aura.com/about","returns":"https://aura.com/legal/refund-policy","terms":"https://aura.com/legal","privacy":"https://aura.com/legal/privacy-policy"},"answers":[{"url":"https://www.aura.com/contact","kind":"contact","quote":"For members of the press, please contact us using the methods below.","question":"Ways to contact them"},{"url":"https://www.aura.com/about","kind":"about","quote":"We’re AI-powered protection empowering people of all ages to thrive in an increasingly connected world. “Aura is a great solution for individuals or families looking for an all-encompassing solution that covers a password manager, VPN, antivirus, storage, and ID protection. “No matter the plan you choose, Aura doesn’t skimp on the features you get.","question":"In their own words"}],"reviews":[{"url":"https://www.trustpilot.com/review/aura.com","found":true,"label":"Trustpilot","rating":null,"source":"reviews","reviews":null},{"url":"https://www.sitejabber.com/reviews/aura.com","found":true,"label":"SmartCustomer","rating":1.5,"source":"reviews","reviews":2},{"url":"https://www.g2.com/sellers/aura-com","found":true,"label":"G2","rating":null,"source":"reviews","reviews":5},{"url":null,"found":false,"label":"Capterra","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Reviews.io","rating":null,"source":"reviews","reviews":null},{"url":null,"found":false,"label":"Feefo","rating":null,"source":"reviews","reviews":null}],"breaches":[{"title":"Aura","date":"2026-03-06","accounts":903080,"data":["Customer service records","Email addresses","IP addresses","Names","Phone numbers","Physical addresses"],"about":"In March 2026, the online safety service Aura disclosed a data breach that exposed 900k unique email addresses. The data was primarily associated with a marketing tool from a previously acquired company, with fewer than 20k active Aura customers affected. Exposed data included names, phone numbers, physical and IP addresses, and customer service notes. Aura advised that no Social Security numbers, passwords or financial information were compromised.","url":"https://haveibeenpwned.com/Breach/Aura"}],"reasons":[{"text":"Domain registered 31 years ago","source":"rdap"},{"text":"No malware or phishing warnings","source":"safe_browsing"},{"text":"Pages read: contact, about, returns, terms, privacy","source":"website"},{"text":"Support email: support@aura.com","source":"website"},{"text":"Support phone: +1 833-412-8725","source":"website"},{"text":"Email authentication configured: SPF, DMARC (quarantine), DKIM","source":"dns"},{"text":"Domain is locked against transfer at the registrar","source":"rdap"},{"text":"Site first archived 27 years ago","source":"wayback"},{"text":"Social presence on 5 platforms: facebook, instagram, linkedin, x, youtube; largest audience 48,000 followers on instagram","source":"social"},{"text":"YouTube channel with 7,940 subscribers, 760 videos, last upload 2026-10-03","source":"social"},{"text":"G2: 5 reviews","source":"reviews"},{"text":"SmartCustomer: rated 1.5 from 2 reviews","source":"reviews"},{"text":"Trustpilot: a review page exists","source":"reviews"},{"text":"Real visitor traffic in 24 of the last 24 months (Chrome usage data)","source":"crux"},{"text":"Real visitors since 2021-02 or earlier","source":"crux"},{"text":"Among the 200,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"}],"concerns":[{"text":"1 known data breach(es): Aura","source":"hibp"}],"evidence":[{"source":"bbb","ok":true,"fetched_at":"2026-10-05T14:53:28.582169+00:00","error":null},{"source":"crux","ok":true,"fetched_at":"2026-10-05T14:53:26.940981+00:00","error":null},{"source":"dns","ok":true,"fetched_at":"2026-10-05T14:53:27.037335+00:00","error":null},{"source":"final_check","ok":true,"fetched_at":"2026-10-11T02:03:50.837155+00:00","error":null},{"source":"hibp","ok":true,"fetched_at":"2026-10-05T14:53:27.221500+00:00","error":null},{"source":"homepage","ok":true,"fetched_at":"2026-10-05T14:53:27.833448+00:00","error":null},{"source":"ico","ok":true,"fetched_at":"2026-10-05T14:53:27.793973+00:00","error":null},{"source":"radar","ok":true,"fetched_at":"2026-10-05T14:53:27.829212+00:00","error":null},{"source":"rdap","ok":true,"fetched_at":"2026-10-05T14:53:27.216067+00:00","error":null},{"source":"registry","ok":true,"fetched_at":"2026-10-05T14:53:28.186346+00:00","error":null},{"source":"reviews","ok":true,"fetched_at":"2026-10-05T14:53:28.377443+00:00","error":null},{"source":"safe_browsing","ok":true,"fetched_at":"2026-10-05T14:53:27.132696+00:00","error":null},{"source":"social","ok":true,"fetched_at":"2026-10-05T14:53:28.751486+00:00","error":null},{"source":"wayback","ok":true,"fetched_at":"2026-10-05T14:53:28.915802+00:00","error":null},{"source":"website","ok":true,"fetched_at":"2026-10-11T02:03:44.569746+00:00","error":null},{"source":"wikipedia","ok":true,"fetched_at":"2026-10-05T14:53:27.997231+00:00","error":null}],"cost":{"gathering":0.02159,"score":0.00115,"total":0.02274},"claimed":false,"claimed_at":null,"summary_text":"aura.com's website address was registered 31 years ago, and is locked against transfer to someone else. Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 2 reviews on SmartCustomer average only 1.5 stars out of 5.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 31 years ago","source":"rdap","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (2 on SmartCustomer), but it falls short with only 1.5 stars out of 5","source":"reviews","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 31 years ago","good"],["Who they are","website","Website details","globe","We read 5 of its pages: contact, about, returns, terms and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","5 reviews on G2","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 27 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 48,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","One known data breach involving the company: Aura","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name goes to spam","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["SmartCustomer","1.5","2 reviews · not counted",true]],"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"],["Company contact phone number is available","good"]],"reviews":[["Rated 1.5 stars out of 5 from 2 reviews on SmartCustomer","good"],["It has a review page on Trustpilot","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 7,940 subscribers and 760 videos, the latest uploaded on 3 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 31 years ago","source":"rdap"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (2 on SmartCustomer), but it falls short with only 1.5 stars out of 5","source":"reviews"}]]]},"answer":"Is aura.com legit and trustworthy? Truth score 63 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: not enough reviews to say.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/aura.com","assessed_at":"2026-10-11T02:03:51.165478+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Aura: truth score 63 out of 100, legitimacy confidence Medium, assessed 2026-10-11, https://truthsignal.com/business/aura.com"}}