# Ashford.com (ashford.com) Is ashford.com legit and trustworthy? Truth score 86 out of 100, high truth signals: 8 of 10 public checks clear, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied. - Truth score: 86 out of 100 - Legitimacy confidence: high - Customer satisfaction: mostly satisfied, from SmartCustomer 4.7 · 9,202 reviews - Claimed: no - Assessed: 2026-10-17 ## Summary We read 5 of its pages: about, returns, delivery, terms and privacy. Its website address was registered 27 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. Customers have left 9,202 reviews on SmartCustomer, averaging 4.7 stars out of 5. Google Safe Browsing shows no malware or phishing warnings for its website. We could not find an address. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. Final check: policy contact read in a second reading of the site's own pages, each with a quote from the page, where our code found nothing. ## Positives - We read 5 of its pages: about, returns, delivery, terms and privacy (source: website) - Its website address was registered 27 years ago (source: rdap) - It has a review page on Trustpilot (source: reviews) - Great independent reputation: 9,202 reviews on SmartCustomer, rated 4.7 stars out of 5 (source: reviews) - Google Safe Browsing shows no malware or phishing warnings for its website (source: safe_browsing) ## Not found - Address information was not found from our checks. (source: registry) ## How to check if ashford.com is legit To check if ashford.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ashford.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit). - Who they are: Company details: Based in the US; serves 125 countries (For information) - Who they are: Domain registration: Its website address was registered 27 years ago (Clear) - Who they are: Website details: We read 5 of its pages: about, returns, delivery, terms and privacy (Clear). Pages found: about (https://ashford.com/pages/about-us), returns (https://ashford.com/policies/refund-policy), delivery (https://ashford.com/policies/shipping-policy), terms (https://ashford.com/pages/terms-of-sale-policy), privacy (https://ashford.com/pages/ccpa-privacy-policy) - Reputation and track record: Customer reviews: It has a review page on Trustpilot (Clear) - Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (Google Chrome usage data) (For information) - Reputation and track record: Web history and authority: The Internet Archive first saved a copy of its website 29 years ago (Clear) - Reputation and track record: Social presence: It is on 2 social media platforms (Instagram and YouTube); the largest audience is 715 subscribers on YouTube (Clear) - Safety: Malware and phishing: Google Safe Browsing shows no malware or phishing warnings for its website (Clear) - Safety: Data breach history: No known data breach involving the company (Clear) - Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear) ## What its pages say Quoted word for word from ashford.com's own pages. - In their own words: “• Ashford.com has been in business since 1997 and pioneered the sale of luxury timepieces on the web. We take great pride in being one of the pioneers in the watch ecommerce industry and strive to treat each customer with respect and fairness. In 2019, we used the same focus on customer satisfaction and deep discounts and began selling the most famous name brand eyewear at amazing deals.” (https://www.ashford.com/pages/about-us) - How long you have to return: “All new items may be returned within 30 days of their delivery date.” (https://www.ashford.com/policies/refund-policy) - Do returns cost anything: “Return shipping is the sole responsibility of the customer if the return is due to personal preference, such as disliking the size, style, or other non-defective reasons.” (https://www.ashford.com/policies/refund-policy) - Faulty or damaged items: “Items determined to have been worn, altered, or damaged will be sent back and no refund will be issued.” (https://www.ashford.com/policies/refund-policy) - Delivery cost: “If notified of the incorrect address or rejected package, we will request the return of the package and any return shipping fees will be deducted from the refund.” (https://www.ashford.com/policies/shipping-policy) ## Cite Truth Signal, Ashford.com: truth score 86 out of 100, legitimacy confidence High, assessed 2026-10-17, https://truthsignal.com/business/ashford.com. 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