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Its website address was registered 20 years ago, and is locked against transfer to someone else. It is among the 1,000 most-visited sites on the internet (Cloudflare Radar). Google Safe Browsing shows no malware or phishing warnings for its website. Be cautious: its 187,000 reviews on Trustpilot average only 2.0 stars out of 5. Its 8,143 reviews on SmartCustomer average only 2.3 stars out of 5. Its 3,511 reviews on Reviews.io average only 1.4 stars out of 5. Businesses with many customers get complaints, and the number says more about reach than conduct. The Better Business Bureau rates it D-, a low grade, for: Failure to respond to 1,480 complaint(s) filed against business. Of its 1,487 complaints closed in three years, 5 were resolved to the customer's satisfaction. We could not find an email address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: terms","source":"website","plain":true},{"text":"Domain registered 20 years ago","source":"rdap","plain":true},{"text":"Among the 1,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"An excellent number of independent reviews (187,000 on Trustpilot), but it falls short with only 2.0 stars out of 5","source":"reviews","plain":false},{"text":"A large number of independent reviews (8,143 on SmartCustomer), but it falls short with only 2.3 stars out of 5","source":"reviews","plain":false},{"text":"A large number of independent reviews (3,511 on Reviews.io), but it falls short with only 1.4 stars out of 5","source":"reviews","plain":false},{"text":"Better Business Bureau: rated D-, not accredited; 1,487 complaints closed in three years, 5 of them resolved to the customer's satisfaction","source":"bbb","plain":true}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves France, India and the US · BBB rating D-","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 20 years ago","good"],["Who they are","website","Website details","globe","We read its terms page","good"],["Reputation and track record","reviews","Customer reviews","star","Trustpilot 2.0 stars from 187,000 reviews · SmartCustomer 2.3 stars from 8,143 reviews · Reviews.io 1.4 stars from 3,511 reviews","bad"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 1,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 17 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 4 social media platforms (Facebook, Instagram, LinkedIn and X); the largest audience is 10,000,000 followers on Instagram","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["Trustpilot","2.0","187,000 reviews",false],["SmartCustomer","2.3","8,143 reviews",false],["Reviews.io","1.4","3,511 reviews",false],["BBB","D-","5 of 1,487 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it D-, and does not accredit it; 5 of its 1,487 complaints closed in three years were resolved to the customer's satisfaction","bad"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["Rated 1.4 stars out of 5 from 3,511 reviews on Reviews.io","bad"],["Rated 2.3 stars out of 5 from 8,143 reviews on SmartCustomer","bad"],["Rated 2.0 stars out of 5 from 187,000 reviews on Trustpilot","bad"]],"crux":[["Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read its terms page","source":"website"},{"text":"Its website address was registered 20 years ago","source":"rdap"},{"text":"It is among the 1,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"Google Safe Browsing shows no malware or phishing warnings for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"An excellent number of independent reviews (187,000 on Trustpilot), but it falls short with only 2.0 stars out of 5","source":"reviews"},{"text":"A large number of independent reviews (8,143 on SmartCustomer), but it falls short with only 2.3 stars out of 5","source":"reviews"},{"text":"A large number of independent reviews (3,511 on Reviews.io), but it falls short with only 1.4 stars out of 5","source":"reviews"},{"text":"The Better Business Bureau rates it D-, and does not accredit it; 5 of its 1,487 complaints closed in three years were resolved to the customer's satisfaction","source":"bbb"}]],["Not found","none",[{"text":"Email address information was not found from our checks.","source":"website"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is aliexpress.com legit and trustworthy? Truth score 72 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/aliexpress.com","assessed_at":"2026-10-08T20:56:26.430176+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, AliExpress: truth score 72 out of 100, legitimacy confidence High, assessed 2026-10-08, https://truthsignal.com/business/aliexpress.com"}}