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Be cautious: its 17 reviews on SmartCustomer average only 2.1 stars out of 5. We could not find an address or a phone number.","context":"Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Domain registered 31 years ago","source":"rdap","plain":true}]],["Be cautious","bad",[{"text":"A low number of independent reviews (17 on SmartCustomer), but it falls short with only 2.1 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":[],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; serves the US · BBB rating A+","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 31 years ago","good"],["Who they are","website","Website details","globe","We read its about page","good"],["Reputation and track record","reviews","Customer reviews","star","It has a review page on G2","bad"],["Reputation and track record","crux","Visitor traffic","eye","Real people visited its website in 24 of the last 24 months (Google Chrome usage data)","info"],["Reputation and track record","wayback","Web history and authority","history","The Internet Archive first saved a copy of its website 25 years ago","good"],["Reputation and track record","social","Social presence","users","It is on 4 social media platforms (Facebook, Instagram, X and YouTube); the largest audience is 52,332 followers on Facebook","good"],["Safety","safe_browsing","Malware and phishing","bug","Google Safe Browsing shows no malware or phishing warnings for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 7 clear · 2 for information","held":null,"satisfaction":[["SmartCustomer","2.1","17 reviews",false],["BBB","A+","122 of 1,117 resolved",false]],"found":{"registry":[["The Better Business Bureau rates it A+, and does not accredit it; 122 of its 1,117 complaints closed in three years were resolved to the customer's satisfaction","good"]],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[["Company contact email is available","good"]],"reviews":[["Rated 2.1 stars out of 5 from 17 reviews on SmartCustomer","good"],["It has a review page on Trustpilot","good"]],"crux":[["Real people have visited its website since February 2021 or earlier","good"],["It is among the 200,000 most-visited sites on the internet (Cloudflare Radar)","good"]],"wayback":[],"social":[["Its YouTube channel has 1,140 subscribers and 44 videos, the latest uploaded on 2 Oct 2026","good"]],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"Its website address was registered 31 years ago","source":"rdap"}]],["Be cautious","bad",[{"text":"A low number of independent reviews (17 on SmartCustomer), but it falls short with only 2.1 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Address information was not found from our checks.","source":"registry"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is albert.com legit and trustworthy? Truth score 56 out of 100, mixed truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: mixed. Customer satisfaction: mostly dissatisfied.","citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/albert.com","assessed_at":"2026-10-09T17:04:44.023100+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Albert: truth score 56 out of 100, legitimacy confidence Medium, assessed 2026-10-09, https://truthsignal.com/business/albert.com"}}