- [Home](https://truthsignal.com/) - [Business](https://truthsignal.com/business) - Ajio # ajio.com Markdown: [Snapshot](https://truthsignal.com/business/ajio.com/snapshot.md) [Full report](https://truthsignal.com/business/ajio.com/report.md) ## Website ajio.com Online Shopping Site for Women, Men, Kids Fashion, Lifestyle & More. Online Shopping Site for Women, Men, Kids Fashion, Lifestyle & More. Checked on 12 Nov 2026, 20:30 Unclaimed Own this business? Claim it now and get instant access to analytics, insights and further ways to improve your truth score. ## Truth score Truth score 83 out of 100, High truth signals. Customer satisfaction: mostly dissatisfied 83 / 100 High truth signals ## Business details Category: Department store Sells: Physical goods Sells to: The public Kind of seller: Sells its own goods or services Licensed trade: No licence normally needed Domain age: 18 years Address: Not found No address found using the trading company name Email address: customercare@ajio.com Phone number: Not found Contact page: [www.ajio.com/selfcare](https://www.ajio.com/selfcare) Linked from the site's own pages. We could not open it. Website: [ajio.com](https://ajio.com/?utm_source=truthsignal.com&utm_medium=referral) Social media: Not found ## Customer reviews, accreditations and complaints Site Reviews Rating [SmartCustomer](https://www.smartcustomer.com/reviews/ajio.com) · Read 12 November 2026 · 31 reviews · 2.2 out of 5 stars [Reviews.io](https://www.reviews.io/company-reviews/store/ajio) · Read 12 November 2026 · 2,158 reviews · 1.2 out of 5 stars [App Store](https://apps.apple.com/in/app/ajio-online-shopping-app/id1113425372) · Read 12 November 2026 · 512,616 ratings · 4.7 out of 5 stars Total 514,805 4.7 out of 5 stars Trustpilot reviews are not included in this assessment. This business also has a [Trustpilot page](https://www.trustpilot.com/review/ajio.com), which may contain additional customer reviews. We recommend checking these alongside the reviews shown here. Customer satisfaction Mostly dissatisfied · High confidence · From 2,189 reviews on 2 independent review sites App experience Mostly satisfied · High confidence · From 512,616 ratings on the App Store ## Summary Is ajio.com legit and trustworthy? Truth score 83 out of 100, high truth signals: 6 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. App experience: mostly satisfied, high confidence. Customer satisfaction: mostly dissatisfied, high confidence. We read 4 of its pages: about, delivery, terms and privacy. Its website address was registered 18 years ago, and is locked against transfer to someone else. It has a review page on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 2,158 reviews on Reviews.io average only 1.2 stars out of 5. Its 31 reviews on SmartCustomer average only 2.2 stars out of 5. We could not find social media profiles, an address or a phone number. ### Positives - We read 4 of its pages · about, delivery, terms and privacy. - Its website address was registered 18 years ago. - It has a review page on [Trustpilot](https://www.trustpilot.com/review/ajio.com). - No malware or phishing warnings found for its website. ### Be cautious - A large number of independent reviews (2,158 on [Reviews.io](https://www.reviews.io/company-reviews/store/ajio) ), but it falls short with only 1.2 stars out of 5. - A low number of independent reviews (31 on [SmartCustomer](https://www.smartcustomer.com/reviews/ajio.com) ), but it falls short with only 2.2 stars out of 5. ### Not found - Social presence information was not found from our checks. - Address information was not found from our checks. - Phone number information was not found from our checks. Our technical team has been informed. Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam. ### What they offer Online Shopping Site for Women, Men, Kids Fashion, Lifestyle & More. — Ajio, in their own words Sources [Its homepage](https://ajio.com/) ### How to check if ajio.com is legit To check if ajio.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews (where buyers leave praise and complaints), visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about ajio.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](https://truthsignal.com/guides/how-to-know-if-a-shopping-site-is-legit). ### Who they are Company details Based in India; serves India Country Where the company is based: India Why we believe that: its legal pages give an address in India, its terms are governed by the laws of India Which countries the company serves: India Why we believe that: its delivery page says it ships to India Domain registration Its website address was registered 18 years ago - Its website address is locked against being transferred to someone else Domain age: 18 years Domain transfer lock enabled: Yes Sources [ICANN Lookup](https://lookup.icann.org/en/lookup?name=ajio.com) Website details We read 4 of its pages: about, delivery, terms and privacy - Company contact email is available HTTPS enabled: Yes Contact phone number found: Not found Contact page linked: Yes Hosting company: Reliance Jio Infocomm Limited What its pages say In their own words: “With the trendiest, freshest, and most unique styles from across India and the world, AJIO invites you to express your personal style fearlessly, and with a confidence and optimism that cannot be easily shaken. We want to present a carefully-curated collection of the most fashionable apparel, footwear, and accessories, to the discerning customer. We will handpick our products from all over India and across the globe, so our customers get nothing but the best.” Delivery cost: “AJIO reserves the right to charge shipping charges on Products of a value of lower than a specified amount and/or Products, the payment for which is made by way of cash on delivery or any other online mode of payment.” Sources [Homepage](https://ajio.com/) [About page](https://ajio.com/help/whoweare) [Delivery page](https://ajio.com/deliverypolicy) [Terms page](https://ajio.com/help/termsAndCondition) [Privacy page](https://ajio.com/privacypolicy) Search engines and AI Blocks automated visitors: its bot protection turned us away Which search engines and AI tools its robots.txt file lets read the website. Search engines list it in results; AI training tools learn from it; AI answer tools read it to answer someone’s question. Search engines All blocked Google Search: Blocked by its bot protection Googlebot Bing: Blocked by its bot protection Bingbot AI training All blocked OpenAI: Blocked by its bot protection GPTBot Anthropic: Blocked by its bot protection ClaudeBot Google AI: Blocked by its bot protection Google-Extended Apple AI: Blocked by its bot protection Applebot-Extended Common Crawl: Blocked by its bot protection CCBot Meta: Blocked by its bot protection meta-externalagent ByteDance (TikTok): Blocked by its bot protection Bytespider AI answers All blocked ChatGPT search: Blocked by its bot protection OAI-SearchBot ChatGPT: Blocked by its bot protection ChatGPT-User Claude search: Blocked by its bot protection Claude-SearchBot Claude: Blocked by its bot protection Claude-User Perplexity: Blocked by its bot protection PerplexityBot Sources [robots.txt](https://ajio.com/robots.txt) ### Reputation and track record Customer reviews, accreditations and complaints 514,805 reviews across 3 platforms, rated 1.2 to 4.7 out of 5 Platform · Rating · Reviews [Trustpilot](https://www.trustpilot.com/review/ajio.com) · Unknown · Unknown [SmartCustomer](https://www.smartcustomer.com/reviews/ajio.com) · 2.2 out of 5 stars · 31 [Reviews.io](https://www.reviews.io/company-reviews/store/ajio) · 1.2 out of 5 stars · 2,158 Total · 4.7 out of 5 stars · 514,805 Business mentions 1 thread on Reddit mentions this business Platform · Thread · What it says Reddit, r/india · [Is Ajio a trusted store for buying branded items?](https://www.reddit.com/r/india/comments/z6qirv/is_ajio_a_trusted_store_for_buying_branded_items/) · “Ajio Luxe also keeps doing a lot of pop-ups across the city for their customers to experience certain brands before buying. In fact, some brands are now exclusive to Ajio Luxe only. They had a pop-up at the Jio World Plaza, Lakme Fashion Week, and many other events.” App Store Its app, AJIO Online Shopping App, is on Apple's App Store, rated 4.7 out of 5 from 512,616 ratings, counted in the reviews total. App: AJIO Online Shopping App App Store page: [https://apps.apple.com/in/app/ajio-online-shopping-app/id1113425372](https://apps.apple.com/in/app/ajio-online-shopping-app/id1113425372) App Store rating: 4.7 out of 5 App Store ratings: 512,616 Visitor traffic Real people visited its website in 24 of the last 24 months - Real people have visited its website since February 2021 or earlier - It is among the 20,000 most-visited sites on the internet (Cloudflare Radar) Monthly visitor data Popularity among Chrome users: top 5,000 sites First known user traffic: Feb 2021 or earlier Months with real traffic, of the last 24: 24 Traffic pattern: sustained Rank jump in the last 12 months: none Rank drop in the last 12 months: none Cloudflare Radar Popularity across the internet: top 20,000 sites Where its visitors are Share of people looking up ajio.com, by country, over the last 2 days. - Over 50% - 5 to 50% - 1 to 5% - 0.2 to 1% - Under 0.2% - None seen - 1 India 49.2% - 2 United States 28.4% - 3 Australia 5.6% - 4 Germany 5.4% - 5 Singapore 2.3% - 6 France 1.4% - 7 Netherlands 1.0% - 8 United Kingdom 0.8% - 9 Brazil 0.5% - 10 Sweden 0.5% Top 10 of 62 countries. Sources [Chrome UX Report](https://developer.chrome.com/docs/crux) [Cloudflare Radar](https://radar.cloudflare.com/domains/domain/ajio.com) Web history and authority The Internet Archive first saved a copy of its website 24 years ago Website archive history: 24 years Sources [First archived copy](https://web.archive.org/web/20020525/ajio.com) Social presence We could not check how big its social media following is: the check ran out of time. ### What data this site collects about you What its privacy policy says We found this business stores and uses your data Collects where you are.: “Except in cases where any specific services requested by you require or involve personal identification, the Platform collects location data anonymously and in a form that does not personally identify you.” Source [Its privacy policy](https://ajio.com/privacypolicy) Tracking tools on its homepage Google Analytics, Google Tag Manager and Meta Pixel Named in its homepage's code when we read it. Others may load later, so this list may not be complete. Google Analytics: Counts your visits and what you look at. Google Tag Manager: Loads other tracking tools, which may not be listed here. Meta Pixel: Tells Facebook and Instagram what you do on its site, for adverts. Source [Its homepage](https://ajio.com/) ### Safety Malware and phishing No malware or phishing warnings found for its website This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one. Malware or phishing threat status: None found Sources [Google Web Risk](https://docs.cloud.google.com/web-risk/docs/advisory) Data breach history No known data breach involving the company Known data breaches found: 0 Sources [Have I Been Pwned](https://haveibeenpwned.com/) Domain and email security Its email is protected: mail forged in its name is blocked Email MX records: Yes SPF record: Yes DKIM key: Yes DMARC record: Yes DMARC policy: reject Certificate Security certificate browsers warn about: No Certificate issuer: GoDaddy.com Certificate type: DV Certificate expires: 30 Apr 2027 Hosting Nameservers: ns1.ajio.com ns2.ajio.com ns5.ajio.com ns6.ajio.com Address: 49.40.59.14 Sources [Its DNS records](https://dns.google/query?name=ajio.com&rr_type=TXT) ### Proof of ownership What the business has done to prove it runs this website. Each proof adds points to its truth score, up to 5. A proof it has not added is never counted against it. DNS record Not added yet +3 possible What we check: A record the business adds in its domain's settings. Only someone who runs the website can add one. When we check: On every check. The points stay only while the record is there. Points: 0 of 3 added Source ajio.com's DNS records Run ajio.com? Add the record and 3 points are added to its truth score. [Prove you run this website](https://truthsignal.com/claim/ajio.com) Email at its own domain Not added yet +1 possible What we check: That someone at the business has confirmed an email address at its own website's domain. When we check: When the address is confirmed. It counts from then on. Points: 0 of 1 added Source Truth Signal's own records Run ajio.com? Confirm an email address at the domain and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/ajio.com) Lets our checker read it Not added yet +1 possible What we check: That its robots.txt file names our checker, TruthSignal, and lets it read the whole website. When we check: On every check. The point stays only while the file allows it. Points: 0 of 1 added Source ajio.com/robots.txt Run ajio.com? Let our checker read the whole website and 1 point is added to its truth score. [Prove you run this website](https://truthsignal.com/claim/ajio.com) Points added to its truth score 0 of 5 Is this your business? Get the code to show this score on your website Truth Signal truth score for ajio.com The badge always shows your latest score and links to your full report. Something wrong on this report? [Dispute this page](https://truthsignal.com/contact?dispute=ajio.com). Tell us which row or warning is wrong and why. A person checks it against its source and replies by email; the report stays as it is until then. ### Change over time - Truth score - Social Followers - Data points [Register / log in to view](https://truthsignal.com/login?to=/business/ajio.com%23change) ### Similar businesses Other businesses in Department store and related categories, those most like Ajio first. [57 Linen Chest linenchest.com Mixed](https://truthsignal.com/business/linenchest.com) [87 Disney Store disneystore.com High](https://truthsignal.com/business/disneystore.com) [75 Japanese Taste japanesetaste.com High](https://truthsignal.com/business/japanesetaste.com) [63 Buy Online Fashion Clothing for Women, Men, and Kids at Pantaloons pantaloons.com Mixed](https://truthsignal.com/business/pantaloons.com) [61 JapanLA japanla.com Mixed](https://truthsignal.com/business/japanla.com) [62 WAFUU JAPAN wafuu.com Mixed](https://truthsignal.com/business/wafuu.com) ## Past reports The report as it read each month, newest first: - 2026-11: truth score 83, High: https://truthsignal.com/business/ajio.com/report/2026-11.md ## How the customers' Total rating is worked out Bayesian average: 7 reviews at 3.5 stars added, so a few reviews move it less. The 7 added reviews at 3.5 stars are the weighting Trustpilot publishes for its TrustScore. With this business's figures: (7 × 3.5 + 2.2 × 31 (SmartCustomer) + 1.2 × 2,158 (Reviews.io) + 4.7 × 512,616 (App Store)) ÷ (7 + 514,805) = 4.7, to one decimal place ## Cite Truth Signal, Ajio: truth score 83 out of 100, legitimacy confidence High, assessed 2026-11-12, https://truthsignal.com/business/ajio.com. Licence Truth Signal terms: free to read and quote with a link back; bulk copying, data sets, resale, white-label and model training need the paid API plan (https://truthsignal.com/terms). The same report as JSON: https://truthsignal.com/business/ajio.com.json