# Airtasker Limited (airtasker.com)

Is airtasker.com legit and trustworthy? Truth score 88 out of 100, high truth signals: 7 of 11 public checks clear, 1 to be cautious about, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly satisfied.

- Truth score: 88 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly satisfied, from Trustpilot 4 · 17,651 reviews; SmartCustomer 1.6 · 27 reviews; App Store 4.8 · 10,978 ratings; average 4.3
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Founded: 2012
- Founded by: Tim Fung, Jonathan Lui
- Sells: Services
- Kind of seller: Marketplace
- Licensed trade: No licence normally needed
- Domain age: 15 years
- Address: 2 Old Bath Road, Newbury, RG14 1QL
- Email address: support@airtasker.com
- Phone number: Not found
- Contact page: https://airtasker.com/contact/
- Website: https://airtasker.com/
- Social media: Facebook https://www.facebook.com/Airtasker/, Instagram https://www.instagram.com/airtasker/, X https://twitter.com/airtasker, LinkedIn https://www.linkedin.com/company/airtasker/, TikTok https://www.tiktok.com/@airtasker, YouTube https://www.youtube.com/airtasker
- Latest YouTube video: What should you never use to clean a stovetop? https://www.youtube.com/watch?v=E4YHc9Z0Q5c

## Summary

We read 5 of its pages: contact, about, delivery, terms and privacy. Its website address was registered 15 years ago, and is locked against transfer to someone else. It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube), with its largest audience of 11,900 followers on TikTok. Customers have left 17,651 reviews on Trustpilot, averaging 4.0 stars out of 5. No malware or phishing warnings found for its website. Be cautious: its 27 reviews on SmartCustomer average only 1.6 stars out of 5. We could not find a phone number.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 5 of its pages: contact, about, delivery, terms and privacy (source: website)
- Its website address was registered 15 years ago (source: rdap)
- It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 11,900 followers on TikTok (source: social)
- Excellent independent reputation: 17,651 reviews on Trustpilot, rated 4.0 stars out of 5 (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (27 on SmartCustomer), but it falls short with only 1.6 stars out of 5 (source: reviews)

## Not found

- Phone number information was not found from our checks. (source: website)

## How to check if airtasker.com is legit

To check if airtasker.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about airtasker.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Founded in 2012 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 15 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, about, delivery, terms and privacy (Clear). Pages found: contact (https://airtasker.com/contact/), about (https://airtasker.com/uk/about/), delivery (https://airtasker.com/uk/services/delivery/), terms (https://airtasker.com/uk/terms/), privacy (https://airtasker.com/uk/privacy/)
- Reputation and track record: Customer reviews: 17,678 reviews across 2 platforms, rated 1.6 to 4.0 out of 5 (Be cautious)
- Reputation and track record: App Store: Its app, Airtasker, is on Apple's App Store, rated 4.8 out of 5 from 10,978 ratings, counted in the reviews total. (For information)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 6 social media platforms (Facebook, Instagram, LinkedIn, TikTok, X and YouTube); the largest audience is 11,900 followers on TikTok (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from airtasker.com's own pages.

- In their own words: “Airtasker is a community platform that connects people who need to outsource tasks and find local services, with people who are looking to earn money and ready to work. From simple to complicated tasks, Airtasker can help you complete your home cleaning, handyman jobs, admin work, photography, graphic design or even build a website. Go online or download the app and Airtasker will take you from 'things to do' to 'everything's done'.” (https://www.airtasker.com/uk/about/)
- Delivery cost: “The average cost of pick up and delivery on Airtasker ranges from £30 - £70.” (https://www.airtasker.com/uk/services/delivery/)
- Who you're buying from: “These Airtasker UK Customer Membership Terms & Conditions (UK Membership Terms) are between you and Airtasker UK Limited (Company Number: 10905556) (Airtasker).” (https://www.airtasker.com/uk/airtasker-membership-terms/)

## Cite

Truth Signal, Airtasker Limited: truth score 88 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/airtasker.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/airtasker.com