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A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.","sections":[["Positives","good",[{"text":"Pages read: contact, privacy","source":"website","plain":true},{"text":"Domain registered 18 years ago","source":"rdap","plain":true},{"text":"Among the 2,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar","plain":true},{"text":"A not fully established independent reputation: 64 reviews on Trustindex, rated 5.0 stars out of 5","source":"reviews","plain":false},{"text":"No malware or phishing warnings","source":"safe_browsing","plain":true}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,101 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews","plain":false}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social","plain":false},{"text":"Email address information was not found from our checks.","source":"website","plain":false},{"text":"Phone number information was not found from our checks.","source":"website","plain":false}]]],"missing":["social"],"page":{"rows":[["Who they are","registry","Company details","building","Based in the US; founded in 2008 (Wikipedia)","info"],["Who they are","rdap","Domain registration","clock","Its website address was registered 18 years ago","good"],["Who they are","website","Website details","globe","We read 2 of its pages: contact and privacy","good"],["Reputation and track record","reviews","Customer reviews","star","20,666 reviews across 3 platforms, rated 1.7 to 5.0 out of 5","bad"],["Reputation and track record","appstore","App Store","smartphone","Its app, Airbnb, is on Apple's App Store, rated 4.7 out of 5 from 123,983 ratings. App ratings are not counted as reviews.","info"],["Reputation and track record","crux","Visitor traffic","eye","It is among the 2,000 most-visited sites on the internet (Cloudflare Radar)","info"],["Reputation and track record","wayback","Web history and authority","history","Found: wikipedia page","good"],["Reputation and track record","social","Social presence","users","Its website links to its profiles on Facebook, Instagram and X","none"],["Safety","safe_browsing","Malware and phishing","bug","No malware or phishing warnings found for its website","good"],["Safety","hibp","Data breach history","lock","No known data breach involving the company","good"],["Safety","dns","Domain and email security","shield-check","Its email is protected: mail forged in its name is blocked","good"]],"tally":"1 be cautious · 6 clear · 1 not found · 3 for information","held":null,"satisfaction":[["Trustpilot","","18,501 reviews · rating not read",false],["SmartCustomer","1.7","2,101 reviews",false],["Trustindex","5.0","64 reviews",false],["App Store","4.7","123,983 ratings",true]],"average":null,"found":{"registry":[],"rdap":[["Its website address is locked against being transferred to someone else","good"]],"website":[],"reviews":[["18,501 reviews on Trustpilot","good"],["Rated 5.0 stars out of 5 from 64 reviews on Trustindex","good"],["Trustindex, a review service, gathers this business's reviews from Airbnb and Trustindex on one page, and its reviews are counted like any other review site's, less as many as we already count on a site we read on its own. A business can claim its page there to collect reviews and reply to them, and which review sites are included differs from one business to the next.","good"],["Rated 1.7 stars out of 5 from 2,101 reviews on SmartCustomer","bad"]],"appstore":[],"crux":[["Real people visited its website in 23 of the last 24 months","good"],["Real people have visited its website since February 2021 or earlier","good"]],"wayback":[],"social":[],"safe_browsing":[],"hibp":[],"dns":[]},"provided":[],"sections":[["Positives","good",[{"text":"We read 2 of its pages: contact and privacy","source":"website"},{"text":"Its website address was registered 18 years ago","source":"rdap"},{"text":"It is among the 2,000 most-visited sites on the internet (Cloudflare Radar)","source":"radar"},{"text":"A not fully established independent reputation: 64 reviews on Trustindex, rated 5.0 stars out of 5","source":"reviews"},{"text":"No malware or phishing warnings found for its website","source":"safe_browsing"}]],["Be cautious","bad",[{"text":"A large number of independent reviews (2,101 on SmartCustomer), but it falls short with only 1.7 stars out of 5","source":"reviews"}]],["Not found","none",[{"text":"Social presence information was not found from our checks.","source":"social"},{"text":"Email address information was not found from our checks.","source":"website"},{"text":"Phone number information was not found from our checks.","source":"website"}]]]},"answer":"Is airbnb.com legit and trustworthy? Truth score 94 out of 100, high truth signals: 6 of 11 public checks clear, 1 to be cautious about, 1 not found, 3 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.","advisory":null,"citation":{"source":"Truth Signal","url":"https://truthsignal.com/business/airbnb.com","assessed_at":"2026-10-24T16:33:04.740504+00:00","licence":"CC BY 4.0","licence_url":"https://creativecommons.org/licenses/by/4.0/","cite_as":"Truth Signal, Airbnb: truth score 94 out of 100, legitimacy confidence High, assessed 2026-10-24, https://truthsignal.com/business/airbnb.com"}}