# Aflac (aflac.com)

Is aflac.com legit and trustworthy? Truth score 95 out of 100, high truth signals: 7 of 10 public checks clear, 1 to be cautious about, 2 for information. Legitimacy confidence: high. Customer satisfaction: mixed.

- Truth score: 95 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mixed, from Trustpilot · 142 reviews · rating not read; Trustindex 3.0 · 9,569 reviews; SmartCustomer 2.1 · 4 reviews
- Claimed: no
- Assessed: 2026-10-26

## Business details

- Category: Health insurance
- Founded: 1955
- Sells: Subscription or membership
- Sells to: The public and businesses
- Kind of seller: Sells its own goods or services
- Licensed trade: Insurance
- Domain age: 31 years
- Address: 1932 Wynnton Road, Columbus, GA 31999
- Email address: directsalesinquiries@aflac.com
- Phone number: +1 855-782-5850
- Contact page: https://aflac.com/contact-aflac/default.aspx
- Website: https://aflac.com/
- Social media: Facebook https://www.facebook.com/aflac, Instagram https://www.instagram.com/aflac/, X https://twitter.com/aflac, LinkedIn https://www.linkedin.com/company/aflac/, YouTube https://www.youtube.com/user/aflac
- Latest YouTube video: Open Enrollment is brewing. https://www.youtube.com/watch?v=CCVbNTidiwY

## Summary

We read 4 of its pages: contact, about, terms and privacy. Its website address was registered 31 years ago, and is locked against transfer to someone else. It has 142 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 4 reviews on SmartCustomer average only 2.1 stars out of 5.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 4 of its pages: contact, about, terms and privacy (source: website)
- Its website address was registered 31 years ago (source: rdap)
- 142 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A low number of independent reviews (4 on SmartCustomer), but it falls short with only 2.1 stars out of 5 (source: reviews)

## How to check if aflac.com is legit

To check if aflac.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about aflac.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US; founded in 1955 (Wikipedia) (For information)
- Who they are: Domain registration: Its website address was registered 31 years ago (Clear)
- Who they are: Website details: We read 4 of its pages: contact, about, terms and privacy (Clear). Pages found: contact (https://aflac.com/contact-aflac/default.aspx), about (https://aflac.com/about-aflac/default.aspx), terms (https://aflac.com/about-aflac/terms-of-use.aspx), privacy (https://aflac.com/privacy-center/privacy-policy.aspx)
- Reputation and track record: Customer reviews: 9,711 reviews across 2 platforms, rated 3.0 to 3.0 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: Found: wikipedia page (Clear)
- Reputation and track record: Social presence: It is on 5 social media platforms (Facebook, Instagram, LinkedIn, X and YouTube); the largest audience is 65,445 followers on Facebook (Clear)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name is blocked (Clear)

## What its pages say

Quoted word for word from aflac.com's own pages.

- Ways to contact them: “To reinstate your policy, please reach out to your assigned Aflac agent who can assist or you can contact us directly via chat or phone.” (https://www.aflac.com/contact-aflac/default.aspx)
- Phone support: “If your Medicare Supplement Policy was issued by Aflac Tier One in or after 2022 , call us at 833.692.5692 .” (https://www.aflac.com/contact-aflac/default.aspx)
- In their own words: “Get more info about Aflac for business owners. . Learn how Aflac pays cash benefits to help with out-of-pocket expenses that your major medical may not cover. Aflac lets you provide your employees with outstanding benefits without costing you a penny.” (https://www.aflac.com/about-aflac/default.aspx)

## Cite

Truth Signal, Aflac: truth score 95 out of 100, legitimacy confidence High, assessed 2026-10-26, https://truthsignal.com/business/aflac.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/aflac.com