# Zappos.com Llc (6pm.com)

Is 6pm.com legit and trustworthy? Truth score 82 out of 100, high truth signals: 5 of 10 public checks clear, 1 to be cautious about, 2 not found, 2 for information. Legitimacy confidence: high. Customer satisfaction: mostly dissatisfied.

- Truth score: 82 out of 100
- Legitimacy confidence: high
- Customer satisfaction: mostly dissatisfied, from Trustpilot · 788 reviews · rating not read; SmartCustomer 2.6 · 393 reviews; Reviews.io 3.56 · 9 reviews; Trustindex 1.1 · 9 reviews
- Claimed: no
- Assessed: 2026-10-27

## Business details

- Sells: Physical goods
- Sells to: The public
- Kind of seller: Sells its own goods or services
- Licensed trade: No licence normally needed
- Domain age: 22 years
- Address: 6pm.com, 400 E. Stewart Avenue, Las Vegas, NV 89101
- Email address: cs@support.6pm.com
- Phone number: +1 888-676-2660
- Contact page: https://6pm.com/c/contact-us
- Website: https://6pm.com/
- Social media: Not found

## Summary

We read 5 of its pages: contact, about, returns, terms and privacy. Its website address was registered 22 years ago, and is locked against transfer to someone else. It has 788 reviews on Trustpilot. No malware or phishing warnings found for its website. Be cautious: its 393 reviews on SmartCustomer average only 2.6 stars out of 5. Its 9 reviews on Trustindex average only 1.1 stars out of 5. We could not find an archive history for its website or social media profiles.

Important context: Truth Signal weighs public evidence about this business. A high score means strong evidence that the business is established and legitimate, not a promise that it is safe to buy from or that every purchase will go well. A low score means the evidence is thin or raises concerns, not that the business is unsafe or a scam.

## Positives

- We read 5 of its pages: contact, about, returns, terms and privacy (source: website)
- Its website address was registered 22 years ago (source: rdap)
- 788 reviews on Trustpilot (source: reviews)
- No malware or phishing warnings found for its website (source: safe_browsing)

## Be cautious

- A substantial number of independent reviews (393 on SmartCustomer), but it falls short with only 2.6 stars out of 5 (source: reviews)
- A low number of independent reviews (9 on Trustindex), but it falls short with only 1.1 stars out of 5 (source: reviews)

## Not found

- Web history and authority information was not found from our checks. (source: wayback)
- Social presence information was not found from our checks. (source: social)

## How to check if 6pm.com is legit

To check if 6pm.com is legit yourself, look at the same public records we did: the company register, who owns the web address and since when, customer reviews, visitor numbers, how long the site has existed, social profiles, malware lists, data breaches and email security. Each row below shows what that record says about 6pm.com; open a row to see the facts and the source to check them yourself. Step by step: [how to know if a shopping site is legit](/guides/how-to-know-if-a-shopping-site-is-legit).

- Who they are: Company details: Based in the US; serves the US (For information)
- Who they are: Domain registration: Its website address was registered 22 years ago (Clear)
- Who they are: Website details: We read 5 of its pages: contact, about, returns, terms and privacy (Clear). Pages found: contact (https://6pm.com/c/contact-us), about (https://6pm.com/c/prop65), returns (https://6pm.com/c/return-questions), terms (https://6pm.com/c/terms-of-use), privacy (https://6pm.com/c/privacy-policy)
- Reputation and track record: Customer reviews: 1,181 reviews across 2 platforms, rated 2.6 to 2.6 out of 5 (Be cautious)
- Reputation and track record: Visitor traffic: Real people visited its website in 24 of the last 24 months (For information)
- Reputation and track record: Web history and authority: nothing known (Not found)
- Reputation and track record: Social presence:  (Not found)
- Safety: Malware and phishing: No malware or phishing warnings found for its website (Clear). This check is not perfect: it can miss a harmful site, and it can wrongly warn about a safe one.
- Safety: Data breach history: No known data breach involving the company (Clear)
- Safety: Domain and email security: Its email is protected: mail forged in its name goes to spam (Clear)

## What its pages say

Quoted word for word from 6pm.com's own pages.

- Ways to contact them: “Email us: cs@support.6pm.com (When sending us an email, please do so from the email address on your 6pm account or it may result in a delay of assistance.)” (https://www.6pm.com/c/contact-us)
- Phone support: “Call us: 1.888.676.2660, 6am - 6pm PST, Mon-Fri” (https://www.6pm.com/c/contact-us)
- In their own words: “6pm is the discount retail division of Zappos IP, Inc. We’ve been serving customers some of the best deals and discounted fashion online since 2007. We're unique in the marketplace, offering thousands of new styles, authentic brands and a huge variety of fashion for the whole family. We want to exceed your expectations by giving you great value from a trusted source.” (https://www.6pm.com/c/about-us-1)
- How long you have to return: “To return your order, follow these simple steps (If within 30 days): → Log into your account, click the order number containing the item(s) you wish to return. → Check the item(s) on the order you want to return. → (This option will not be available if your order is outside 30-day range.)” (https://www.6pm.com/c/return-questions)
- Do returns cost anything: “Customers are responsible for all return shipping charges.” (https://www.6pm.com/c/return-questions)
- Faulty or damaged items: “Merchandise returned without the original security tag attached or a damaged tag may not qualify for a refund.” (https://www.6pm.com/c/return-questions)

## Could not be checked this time

- social

## Cite

Truth Signal, Zappos.com Llc: truth score 82 out of 100, legitimacy confidence High, assessed 2026-10-27, https://truthsignal.com/business/6pm.com. Licence CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/). The same report as JSON: send Accept: application/json to https://truthsignal.com/business/6pm.com